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AwardedFind a Tender · award

Plymouth Home-Based Intermediate Care

Buyer: NHS Devon Integrated Care Board →

BuyerNHS Devon Integrated Care Board
StatusAwarded
DeadlineNot published
ValueValue not published
Published11 Aug 2026

What is being bought

NHS Devon sought to procure a managed Pathway 1 home-based intermediate care support service for Plymouth - to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention.

Delivery location

UKK41

Categories

Community health services 85323000

Lot details

Lot 1

This notice is an intention to award a contract under the most suitable provider process. NHS Devon has a requirement for a fully CQC compliant service, with a minimum rating of good, to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention. This service will be on a block basis through a set number of hours of delivery and reimbursed at a fixed hourly rate to encompass all costs. Due to operational demand, this service provision will need to remain flexible in response to system needs and may therefore need to be increased against the 60-80 baseline. The service is designed to support people following: • Acute hospital stay (step down) • A bedded Intermediate Care pathway (step-down) • Deterioration in the community to prevent hospital admission (step up) Intermediate Care Pathway 1 personal care, rehab and reablement, will be short-term, time-restricted, supporting a goal-based period of care that calls on a mixture of health and social care assessments and interventions to support people to maximise their potential to live as independently as possible by recovering or continuing to improve skills because of those interventions. The service will operate on a 7-day basis (including bank holidays) between the core operating hours of 7am and 11pm and accepting referrals during this time. The service operates 24/7 'on call' and 'out of hours' cover. This service will include but is not limited to: people living with frailty, mild cognitive impairment, dementia or delirium, palliative and end of life care needs, mental health conditions, learning disabilities, autism, obesity (including bariatric patients), younger adults, and people living in an unsafe environment, experiencing homelessness, or at risk of homelessness. Further information was included in the PIN previously published for this procurement. The exact pricing arrangements are subject to contract negotiation but the approximate maximum lifetime value including extension is £4.5m Although elements of this service are existing, as a fully managed service it is a new requirement. The intended supplier holds other contracts but is new to provision of these arrangements. The Contract length will be an initial 18 months with an extension option of up to 12 months. Target start date is 01/10/2026 but this may be subject to ammendment.

Statuscancelled

Award criteria
most suitable provider process with regard to the key criteria — 100
price — pass/ fail

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Community health services (85323000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8511,1131 median · 38.9 average (4,599 of 11,113 with a bid count)2 average (5,269 of 11,113 with named award suppliers)10 comparable price pairs
Same buyer681 median · 1.3 average (34 of 68 with a bid count)2.6 average (37 of 68 with named award suppliers)Not published
Delivery region: UKK4191 median · 4.2 average (5 of 9 with a bid count)4.2 average (5 of 9 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

075996-2026-1

Statusactive
Value£4,500,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06e0c8
Latest release ID075996-2026
Latest release timestampTue Aug 11 2026 07:59:49 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
11 Aug 2026award, contract075996-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "075996-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-08-11T08:59:49+01:00",
  "ocid": "ocds-h6vhtk-06e0c8",
  "buyer": {
    "id": "GB-NHS-QJK",
    "name": "NHS DEVON INTEGRATED CARE BOARD"
  },
  "awards": [
    {
      "id": "075996-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05512996",
          "name": "Nurseplus and Carer Plus UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "QJK_MSP_P1 Plymouth_Jun 26",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Extension option of up to 12 months is included"
        },
        "hasOptions": true,
        "description": "This notice is an intention to award a contract under the most suitable provider process.\nNHS Devon has a requirement for a fully CQC compliant service, with a minimum rating of good, to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention. This service will be on a block basis through a set number of hours of delivery and reimbursed at a fixed hourly rate to encompass all costs. Due to operational demand, this service provision will need to remain flexible in response to system needs and may therefore need to be increased against the 60-80 baseline.\nThe service is designed to support people following:\n• Acute hospital stay (step down)\n• A bedded Intermediate Care pathway (step-down)\n• Deterioration in the community to prevent hospital admission (step up)\nIntermediate Care Pathway 1 personal care, rehab and reablement, will be short-term, time-restricted, supporting a goal-based period of care that calls on a mixture of health and social care assessments and interventions to support people to maximise their potential to live as independently as possible by recovering or continuing to improve skills because of those interventions.\nThe service will operate on a 7-day basis (including bank holidays) between the core operating hours of 7am and 11pm and accepting referrals during this time. The service operates 24/7 'on call' and 'out of hours' cover.\nThis service will include but is not limited to: people living with frailty, mild cognitive impairment, dementia or delirium, palliative and end of life care needs, mental health conditions, learning disabilities, autism, obesity (including bariatric patients), younger adults, and people living in an unsafe environment, experiencing homelessness, or at risk of homelessness.\nFurther information was included in the PIN previously published for this procurement.\nThe exact pricing arrangements are subject to contract negotiation but the approximate maximum lifetime value including extension is £4.5m\nAlthough elements of this service are existing, as a fully managed service it is a new requirement.\nThe intended supplier holds other contracts but is new to provision of these arrangements. \nThe Contract length will be an initial 18 months with an extension option of up to 12 months. Target start date is 01/10/2026 but this may be subject to ammendment.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "most suitable provider process with regard to the key criteria",
              "type": "quality",
              "description": "100"
            },
            {
              "type": "price",
              "description": "pass/ fail"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The provider is required to support individuals across Plymouth City Council footprint returning to their own homes city wide.\nAs such the specific location for individual appointments will often only be know on the day.\nThe ICB sought providers who have demonstrable existing operational presence within Plymouth and integration with local health and care service. This will include having a CQC registered office in Plymouth."
        },
        "deliveryAddresses": [
          {
            "region": "UKK41"
          }
        ]
      }
    ],
    "title": "Plymouth Home-Based Intermediate Care",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHS Devon sought to procure a managed Pathway 1 home-based intermediate care support service for Plymouth - to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention.",
    "reviewDetails": "This notice marks the start of an 8 working day standstill prior to confirmation of contract award which will end at midnight on 21/08/2026.\nIf wishing to submit representations to the ICB in relation to the execution of this procurement please ensure that the representation meets the criteria set out in the Provider Selection Regime Statutory Guidance set out below. \nRepresentations should be titled as such and include the procurement reference and be emailed to d-icb.contracting@nhs.net.\nRelevant authorities are only obliged, to respond to representations that meet ALL- the following conditions:\n- The representation is received within the first 8 working days following the start of the standstill period\n- the representation comes from a provider that might otherwise have been a provider of the services to which the contract relates\n- the provider is aggrieved by the decision of the relevant authority\n- the provider believes that the relevant authority has failed to apply the regime correctly and sets out reasonable grounds to support its belief\n- the representation is submitted in writing (which includes electronically) to the relevant authority within eight working days of the start of the standstill period.\nFor any more informal queries regarding this procurement please submit them to the same email address but title it Query rather than Representation.",
    "classification": {
      "id": "85323000",
      "scheme": "CPV",
      "description": "Community health services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-NHS-QJK",
      "name": "NHS DEVON INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK41",
        "locality": "Exeter",
        "postalCode": "EX25AZ",
        "countryName": "United Kingdom",
        "streetAddress": "Aperture House, Pynes Hill, Rydon Lane,"
      },
      "details": {
        "url": "https://onedevon.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "QJK",
        "scheme": "GB-NHS",
        "legalName": "NHS DEVON INTEGRATED CARE BOARD"
      },
      "contactPoint": {
        "email": "d-icb.contractin@nhs.net"
      }
    },
    {
      "id": "GB-COH-05512996",
      "name": "Nurseplus and Carer Plus UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ",
        "locality": "Ashford",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "05512996",
        "scheme": "GB-COH",
        "legalName": "Nurseplus and Carer Plus UK Limited"
      }
    },
    {
      "id": "GB-FTS-106975",
      "name": "NHS Devon ICB",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Exeter",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "NHS Devon ICB"
      },
      "contactPoint": {
        "email": "d-icb.contracting@nhs.net"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "075996-2026-1",
      "value": {
        "amount": 4500000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "075996-2026-1",
      "dateSigned": "2026-08-07T00:00:00+01:00"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThe address for submission of formal representations regarding the conduct of this procurement is d-icb.contracting@nhs.net\nThe evaluation was undertaken by a cross-functional team and award decision ratified via the ICB's Procurement Oversight Group.\nNo Conflicts of Interest were identified in relation to this procurement.\nThe evaluation of providers was completed against the 5 key criteria required by the Provider Selection Regime. Particular weighting was given integration with other Plymouth-based services and quality of delivery as factors likely to best support rapid, effective mobilisation of the working and seamless integration of quality services for patients. Value was pass/ fail based on costings of existing delivery in Plymouth.\nOverall Weightings were:\nQuality: 30%\nIntegration: 45%\nValue: Pass/ fail\nAccess/ managing inequalities: 10%\nSocial Value: 15%",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
11 Aug 2026 · 075996-2026 · award, contract
{
  "id": "075996-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 4,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-08-11T08:59:49+01:00",
  "ocid": "ocds-h6vhtk-06e0c8",
  "buyer": {
    "id": "GB-NHS-QJK",
    "name": "NHS DEVON INTEGRATED CARE BOARD"
  },
  "awards": [
    {
      "id": "075996-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05512996",
          "name": "Nurseplus and Carer Plus UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "QJK_MSP_P1 Plymouth_Jun 26",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Extension option of up to 12 months is included"
        },
        "hasOptions": true,
        "description": "This notice is an intention to award a contract under the most suitable provider process.\nNHS Devon has a requirement for a fully CQC compliant service, with a minimum rating of good, to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention. This service will be on a block basis through a set number of hours of delivery and reimbursed at a fixed hourly rate to encompass all costs. Due to operational demand, this service provision will need to remain flexible in response to system needs and may therefore need to be increased against the 60-80 baseline.\nThe service is designed to support people following:\n• Acute hospital stay (step down)\n• A bedded Intermediate Care pathway (step-down)\n• Deterioration in the community to prevent hospital admission (step up)\nIntermediate Care Pathway 1 personal care, rehab and reablement, will be short-term, time-restricted, supporting a goal-based period of care that calls on a mixture of health and social care assessments and interventions to support people to maximise their potential to live as independently as possible by recovering or continuing to improve skills because of those interventions.\nThe service will operate on a 7-day basis (including bank holidays) between the core operating hours of 7am and 11pm and accepting referrals during this time. The service operates 24/7 'on call' and 'out of hours' cover.\nThis service will include but is not limited to: people living with frailty, mild cognitive impairment, dementia or delirium, palliative and end of life care needs, mental health conditions, learning disabilities, autism, obesity (including bariatric patients), younger adults, and people living in an unsafe environment, experiencing homelessness, or at risk of homelessness.\nFurther information was included in the PIN previously published for this procurement.\nThe exact pricing arrangements are subject to contract negotiation but the approximate maximum lifetime value including extension is £4.5m\nAlthough elements of this service are existing, as a fully managed service it is a new requirement.\nThe intended supplier holds other contracts but is new to provision of these arrangements. \nThe Contract length will be an initial 18 months with an extension option of up to 12 months. Target start date is 01/10/2026 but this may be subject to ammendment.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "most suitable provider process with regard to the key criteria",
              "type": "quality",
              "description": "100"
            },
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              "description": "pass/ fail"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The provider is required to support individuals across Plymouth City Council footprint returning to their own homes city wide.\nAs such the specific location for individual appointments will often only be know on the day.\nThe ICB sought providers who have demonstrable existing operational presence within Plymouth and integration with local health and care service. This will include having a CQC registered office in Plymouth."
        },
        "deliveryAddresses": [
          {
            "region": "UKK41"
          }
        ]
      }
    ],
    "title": "Plymouth Home-Based Intermediate Care",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHS Devon sought to procure a managed Pathway 1 home-based intermediate care support service for Plymouth - to fully manage provision to support circa 60-80 individuals at any one time on our Intermediate Care pathway in the community following a period of acute/medical intervention.",
    "reviewDetails": "This notice marks the start of an 8 working day standstill prior to confirmation of contract award which will end at midnight on 21/08/2026.\nIf wishing to submit representations to the ICB in relation to the execution of this procurement please ensure that the representation meets the criteria set out in the Provider Selection Regime Statutory Guidance set out below. \nRepresentations should be titled as such and include the procurement reference and be emailed to d-icb.contracting@nhs.net.\nRelevant authorities are only obliged, to respond to representations that meet ALL- the following conditions:\n- The representation is received within the first 8 working days following the start of the standstill period\n- the representation comes from a provider that might otherwise have been a provider of the services to which the contract relates\n- the provider is aggrieved by the decision of the relevant authority\n- the provider believes that the relevant authority has failed to apply the regime correctly and sets out reasonable grounds to support its belief\n- the representation is submitted in writing (which includes electronically) to the relevant authority within eight working days of the start of the standstill period.\nFor any more informal queries regarding this procurement please submit them to the same email address but title it Query rather than Representation.",
    "classification": {
      "id": "85323000",
      "scheme": "CPV",
      "description": "Community health services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-NHS-QJK",
      "name": "NHS DEVON INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK41",
        "locality": "Exeter",
        "postalCode": "EX25AZ",
        "countryName": "United Kingdom",
        "streetAddress": "Aperture House, Pynes Hill, Rydon Lane,"
      },
      "details": {
        "url": "https://onedevon.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "QJK",
        "scheme": "GB-NHS",
        "legalName": "NHS DEVON INTEGRATED CARE BOARD"
      },
      "contactPoint": {
        "email": "d-icb.contractin@nhs.net"
      }
    },
    {
      "id": "GB-COH-05512996",
      "name": "Nurseplus and Carer Plus UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ",
        "locality": "Ashford",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "05512996",
        "scheme": "GB-COH",
        "legalName": "Nurseplus and Carer Plus UK Limited"
      }
    },
    {
      "id": "GB-FTS-106975",
      "name": "NHS Devon ICB",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Exeter",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "NHS Devon ICB"
      },
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        "email": "d-icb.contracting@nhs.net"
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    }
  ],
  "language": "en",
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      "id": "075996-2026-1",
      "value": {
        "amount": 4500000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "075996-2026-1",
      "dateSigned": "2026-08-07T00:00:00+01:00"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 21/08/2026 (8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThe address for submission of formal representations regarding the conduct of this procurement is d-icb.contracting@nhs.net\nThe evaluation was undertaken by a cross-functional team and award decision ratified via the ICB's Procurement Oversight Group.\nNo Conflicts of Interest were identified in relation to this procurement.\nThe evaluation of providers was completed against the 5 key criteria required by the Provider Selection Regime. Particular weighting was given integration with other Plymouth-based services and quality of delivery as factors likely to best support rapid, effective mobilisation of the working and seamless integration of quality services for patients. Value was pass/ fail based on costings of existing delivery in Plymouth.\nOverall Weightings were:\nQuality: 30%\nIntegration: 45%\nValue: Pass/ fail\nAccess/ managing inequalities: 10%\nSocial Value: 15%",
  "initiationType": "tender"
}