Official UK procurement notice
NHS BNSSG - Planned Outpatients Non-Emergency Patient Transport Services
Authority: NHS Bristol North Somerset & South Gloucestershire Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionNHS Bristol, North Somerset and South Gloucestershire Integrated Care Board sought to secure a Prime Provider who has the capability and capacity to deliver a planned outpatients Non-Emergency Patient Transport Service (NEPTS), in line with the specified requirements.
The purpose of the planned outpatients NEPTS service is to ensure that there is an equitable and accessible service to all eligible patients in Bristol, North Somerset and South Gloucestershire based on their medical need. The model is based on all planned outpatient journeys being booked through a central point of contact called a Patient Transport Hub (PTH) where journey requests are made directly by patients/carers and health or social care staff.
The contract term is 5 years with the option to extend for a further 2 years, making a contract value of £27,418,310 over the initial 5-year term. If the 2-year extension option is utilised the total contract value is £38,374,054. The bid price was not identical for each financial year. The contract will be uplifted annually in accordance with the planning guidance published by NHS England, which is usually available in the last quarter of a financial year.
The new contract will commence on 1st April 2026.
CPV: Ambulance services · Health services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£38,385,641
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Quality and Innovation: 57%
- Improving access, reducing health inequalities, and facilitating choice: 5%
- Value: 20%
- Social Value: 10%
- Integration, Collaboration and Service Sustainability: 8%
Published award criteria (5)
- Quality and Innovation: 57
- Integration, Collaboration and Service Sustainability: 8
- Improving access, reducing health inequalities, and facilitating choice: 5
- Social Value: 10
- Value: 20
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 2 May 2025, 15:38 BST
- Last source update
- 5 Sept 2025, 11:21 BST
- Award evaluation window
- 16 Jun 2025 – …
- Authority reference
C357660 / WA17406- FTS notice number
2025/S 000-054211- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050c87Find a Tender
Publisher note: The awarding decision was approved by the NHS Bristol, North Somerset and South Gloucestershire ICB Board. There were no conflicts or potential conflicts of interest of individuals making the decision declared. The winning bidder was chosen in line with the key criteria published within the tender documentation. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 17th September 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. Written representations should be sent via the Atamis e-procurement portal or by email to [email protected]
How it was run
Official notice- Submission deadline
- 16 Jun 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 16 Jun 2025, 13:00 BST
Timeline
16 Jun 2025 → 5 Sept 2025 · 3 dates- Submission deadline16 Jun 2025, 12:00 BST
- Bids opened16 Jun 2025, 13:00 BST
- Notice published5 Sept 2025, 11:21 BST
Notice history
2 events · 2 releases on Find a Tender · since 5 Sept 2025- Status changed to complete5 Sept 2025, 11:21 BST
- Buyer details updated5 Sept 2025, 11:21 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ERS Transition Limited trading as EMED Group LimitedPlanned Outpatients Non-Emergency Patient Transport Services | £38,374,054 † | — | Awarded |
Contracts
Planned Outpatients Non-Emergency Patient Transport Services · ERS Transition Limited trading as EMED Group Limited
- Signed
- 4 Sept 2025
- Value
- £38,374,054
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 8bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
Bidders & participating suppliers
1 commercial party on the notice- ERS Transition - trading as EMED Group LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.