Physical Security Operation Services

{
  "id": "002516-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-01-24T12:13:25Z",
  "ocid": "ocds-h6vhtk-04d60e",
  "buyer": {
    "id": "GB-FTS-136253",
    "name": "NATIONAL ENERGY SYSTEM OPERATOR LIMITED"
  },
  "tender": {
    "id": "NESO0012",
    "items": [
      {
        "id": "1",
        "deliveryAddresses": [
          {
            "region": "UKK"
          }
        ]
      }
    ],
    "title": "Physical Security Operation Services",
    "value": {
      "amount": 500000,
      "currency": "GBP"
    },
    "status": "planning",
    "renewal": {
      "description": "12 month extension at the discretion of the Authority"
    },
    "hasOptions": false,
    "hasRenewal": true,
    "techniques": {
      "hasFrameworkAgreement": false,
      "hasDynamicPurchasingSystem": false
    },
    "description": "This Prior Information Notice (PIN) is separate to any tender opportunity and not related to any subsequent activity that NESO may wish to pursue. The purpose of this PIN is to inform the market of NESOs intention to tender and to improve NESOs knowledge on the status of any economic operator(s) that can provide security service for NESOs Physical Security Operations Centre (PSOC). NESO would like to gauge market interest in the provision of this service. It is the intention of NESO to further engage with only those economic operator(s) who meet the outline requirements.\n\nService Scope\nNESO supports the safety of our employees, contractors and visitors across our monitored portfolio of sites via a alarm receiving centre which must be operated in a way that proactively monitors all sites for any security issues, alarms or alerts. They will work with internal systems to monitor CCTV, alarms and calls, as well as external on-site security to solve issues.\nNESO requires a service that:\n•\tProvides 2 operators and 1 supervisor on 24/7 shifts which the service provider will manage \no\tThese operators will attend a 5 week training course on site to align them to NESO systems but must have control room and alarm receiving centre experience\no\tThese operators must be SC cleared in addition to passing NESO security and background checks\no\tThese operators must also hold a SIA Public Space Surveillance Licence\n•\tMaintains our PSOC services to the appropriate British Standards and follows NPSA \"Control Room Standards\" best practice\n•\tPerforms daily system integrity and compliance checks on PSOC systems including routine updates and patches; \n•\tFollows the \"incident management process\" and \"command and control\" of emergency situations routed to PSOC\n•\tHas knowledge of data protection and privacy law such as GDPR\n•\tCompetently and proactively manage flagging of any potential issues with systems or equipment to ensure the integrity and functionality of the PSOC\n•\tManages the access control systems and procedures within NESO, including printing and distributing access cards as well as performing regular audits\n•\tIs experienced in multi-site management via the alarm receiving centre\n•\tIs experienced in alarm system management and acting on emergency situations.\nThese identified key accountabilities are not exhaustive and may vary and extend/reduce depending on the evolving role of the alarm receiving centre and the resource required to operate effectively\n\nPlease register your interest to Tennille Madigan tennille.madigan@nationalenergyso.com by the 10th February 2025",
    "suitability": {
      "sme": true,
      "vcse": true
    },
    "tenderPeriod": {
      "startDate": "2025-03-01T00:00:00Z"
    },
    "classification": {
      "id": "79710000",
      "scheme": "CPV",
      "description": "Security services"
    },
    "contractPeriod": {
      "endDate": "2026-10-31T23:59:59Z",
      "startDate": "2025-06-01T00:00:00+01:00"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-136253",
      "name": "NATIONAL ENERGY SYSTEM OPERATOR LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG13",
        "locality": "Wokingham",
        "postalCode": "RG41 5BN",
        "countryCode": "GB",
        "countryName": "United Kingdom",
        "streetAddress": "Bearwood Road"
      },
      "details": {
        "url": "https://www.neso.energy/what-we-do/systems-operations",
        "businessArea": "St Catherine's Lodge"
      },
      "identifier": {
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Tennille Madigan",
        "email": "tennille.madigan@nationalenergyso.com",
        "telephone": "+44 7795483583"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender",
  "relatedProcesses": [
    {
      "id": "prior",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04d610",
      "title": "Security Services",
      "scheme": "ocid",
      "identifier": "ocds-h6vhtk-04d610",
      "relationship": [
        "prior",
        "reprocurementSameScope"
      ]
    }
  ]
}