Personal Assistant Register Software

{
  "id": "009436-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-03-14T13:12:14Z",
  "ocid": "ocds-h6vhtk-04bd9e",
  "buyer": {
    "id": "GB-FTS-139000",
    "name": "Norfolk County Council"
  },
  "tender": {
    "id": "2025/S 000-006797",
    "title": "Personal Assistant Register Software",
    "amendments": [
      {
        "id": "2",
        "description": "Please note we are extending the submission deadline for the ITT by 3 weeks. The new deadline will be Monday 14th April at 11am UK time. This will also mean the expected date for demonstrations will be pushed back by 3 weeks to Monday 5th May to Friday 9th May.",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Deadline for Submission of ITT",
              "section": "Deadline Date"
            },
            "newValue": {
              "date": "2025-04-14T11:00:00+01:00"
            },
            "oldValue": {
              "date": "2025-03-24T11:00:00Z"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants.  The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:• Improve the recruitment process  efficiency and reporting.• Ensure compliance with the UK Employment law and discrimination laws.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the recruitment of PA’s.• Support the growth and development of the DPSS and its services.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-FTS-139000",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norfolk",
        "countryName": "United Kingdom",
        "streetAddress": "NR1 2DH"
      },
      "details": {
        "url": "https://www.norfolk.gov.uk/"
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "006797-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-02-21T14:07:42Z",
  "ocid": "ocds-h6vhtk-04bd9e",
  "buyer": {
    "id": "GB-FTS-139000",
    "name": "Norfolk County Council"
  },
  "tender": {
    "id": "NCCT43083",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "The Contract may be extended by up to 48 months in 24-months increments at the Council’s discretion."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants.  The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:• Improve the recruitment process  efficiency and reporting.• Ensure compliance with the UK Employment law and discrimination laws.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the recruitment of PA’s.• Support the growth and development of the DPSS and its services.Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norfolk"
        },
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Personal Assistant Register Software",
    "value": {
      "amount": 280000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic1",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical1",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2025-03-24T11:00:00Z",
      "address": {
        "streetAddress": "Norfolk"
      }
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2025-03-24T11:00:00Z"
    },
    "description": "The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants.  The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:• Improve the recruitment process  efficiency and reporting.• Ensure compliance with the UK Employment law and discrimination laws.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the recruitment of PA’s.• Support the growth and development of the DPSS and its services.",
    "tenderPeriod": {
      "endDate": "2025-03-23T11:31:00Z"
    },
    "hasRecurrence": false,
    "reviewDetails": "Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-139000",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norfolk",
        "countryName": "United Kingdom",
        "streetAddress": "NR1 2DH"
      },
      "details": {
        "url": "https://www.norfolk.gov.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
        "email": "sourcingteam@norfolk.gov.uk"
      }
    },
    {
      "id": "GB-FTS-139001",
      "name": "nplaw",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Norwich, Norfolk",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "nplaw"
      }
    }
  ],
  "language": "en",
  "description": "This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.Norfolk County Council has expressed interest in the government’s Devolution Priority Programme and has been accepted onto that programme. This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. Government is also expected to invite participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other.The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating any such successor. The contract may be used by any current or future local authority serving all or part of the area currently served by Norfolk County Council and Suffolk County Council.",
  "initiationType": "tender"
}

{
  "id": "037660-2024",
  "tag": [
    "planning"
  ],
  "date": "2024-11-21T13:49:11Z",
  "ocid": "ocds-h6vhtk-04bd9e",
  "buyer": {
    "id": "GB-FTS-7364",
    "name": "Norfolk County Council"
  },
  "tender": {
    "id": "NCCT43083",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "Norfolk County Council (NCC) is re-procuring its Direct Payments Support Services (DPSS) PA Register.The contract will provide NCC with a new cloud based multi user PA Register to replace our current product.  This must be able to support 1400 individual employers to advertise, shortlist, and onboard personal care assistants.  The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff.  A full system and support contract would be required in tandem with the implementation with an expectation for it to be self-promoting, to entice personal care assistants to sign up.  Bidders should note that the Council is happy to accept applications from service providers implementing a 3rd party software system. In this instance the Council will sign 2 contracts - one with the system implementer and the other with the software provider."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norfolk"
        },
        "deliveryAddresses": [
          {
            "region": "UKH17"
          },
          {
            "region": "UKH16"
          },
          {
            "region": "UKH15"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72200000",
            "scheme": "CPV",
            "description": "Software programming and consultancy services"
          }
        ]
      }
    ],
    "title": "Personal Assistant Register Software",
    "value": {
      "amount": 120000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Norfolk County Council (NCC) is re-procuring its Direct Payments Support Services (DPSS) PA Register.The contract will provide NCC with a new cloud based multi user PA Register to replace our current product.  This must be able to support 1400 individual employers to advertise, shortlist, and onboard personal care assistants.  The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff.  A full system and support contract would be required in tandem with the implementation with an expectation for it to be self-promoting, to entice personal care assistants to sign up.  Bidders should note that the Council is happy to accept applications from service providers implementing a 3rd party software system. In this instance the Council will sign 2 contracts - one with the system implementer and the other with the software provider.",
    "communication": {
      "futureNoticeDate": "2025-01-13T00:00:00Z"
    },
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-FTS-7364",
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Martineau Lane"
      },
      "details": {
        "url": "http://www.norfolk.gov.uk",
        "buyerProfile": "https://in-tendhost.co.uk/norfolkcc/aspx/Home",
        "classifications": [
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            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
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            "scheme": "COFOG",
            "description": "General public services"
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      },
      "identifier": {
        "legalName": "Norfolk County Council"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      }
    }
  ],
  "language": "en",
  "description": "Norfolk County Council is interested in discussing its proposed procurement with potential bidders and is hosting one-to-one meetings to discuss a draft outline specification and how potential suppliers' solutions could meet our requirements. Meetings will be held via Teams on 10th, 11th and 12th December. If you are interested in taking part, please email sourcingteam@norfolk.gov.uk quoting NCCT43083 in the subject line, marked for the attention of Liam Cranston, to request a meeting.",
  "initiationType": "tender"
}