Official UK procurement notice
Personal Assistant Register Software
Authority: Norfolk County Council (Local council)·Consortium: 2 public authorities
The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff.
What is being bought
Published requirement descriptionThe Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:
- Improve the recruitment process efficiency and reporting.
- Ensure compliance with the UK Employment law and discrimination laws.
- Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.
- Reduce the operational costs and risks associated with the recruitment of PA’s.
- Support the growth and development of the DPSS and its services.
CPV: Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Renewal
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 21 Nov 2024, 13:49 GMT
- Last source update
- 14 Mar 2025, 13:12 GMT
- Award evaluation window
- 24 Mar 2025 – …
- Authority reference
2025/S 000-006797- FTS notice number
2025/S 000-009436- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04bd9eFind a Tender
- Review procedure
Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected] County Council has expressed interest in the government’s Devolution Priority Programme and has been accepted onto that programme. This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. Government is also expected to invite participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other.The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating any such successor. The contract may be used by any current or future local authority serving all or part of the area currently served by Norfolk County Council and Suffolk County Council.
How it was run
Official notice- Submission deadline
- 23 Mar 2025, 11:31 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 24 Mar 2025, 11:00 GMT
Timeline
13 Jan 2025 → 24 Mar 2025 · 4 dates- Next notice expected13 Jan 2025
- Notice published14 Mar 2025, 13:12 GMT
- Submission deadline23 Mar 2025, 11:31 GMT
- Bids opened24 Mar 2025, 11:00 GMT
Notice history
5 events · 3 releases on Find a Tender · since 21 Feb 2025- Published value updated to £280,00021 Feb 2025, 14:07 GMTwas £120,000
- Status changed to active21 Feb 2025, 14:07 GMT
- Procurement method changed21 Feb 2025, 14:07 GMT
- Deadline published: 23 Mar 2025, 11:31 GMT21 Feb 2025, 14:07 GMT
- Buyer details updated21 Feb 2025, 14:07 GMT
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineDeadline for Submission of ITT · Deadline Date | 24 Mar 2025 | 14 Apr 2025 | +21 d |
Please note we are extending the submission deadline for the ITT by 3 weeks. The new deadline will be Monday 14th April at 11am UK time. This will also mean the expected date for demonstrations will be pushed back by 3 weeks to Monday 5th May to Friday 9th May.
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- nplawReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria