Find a TenderAwarded
Published 12 Jan 2022, 14:24 GMT

Official UK procurement notice

Pensions Administration Software · UK public procurement notice

Official notice

Authority: Scottish Public Pensions Agency

ServicesOpen procedure
Published estimate£10,000,000exc. VAT49% below published estimate
Submissions closed 4 Apr 2022awarded 6 Jun 2023
Awarded to Heywood Pension Technologies

What is being bought

Published requirement description

The Scottish Public Pensions Agency (SPPA) administers pensions on behalf of the Scottish Government for the employees of the National Health Service in Scotland, for Teachers, the Police and for Firefighters. SPPA directly supports over 600,000 pension scheme members.

The provision of Pensions and Payroll services is required together with associated support and maintenance beyond March 2026 and associated services if required. SPPA requirements are for cloud based platforms under a Software as a Service agreement with an initial contract term of five years with an option of a further two plus two year extensions.

CPV: Pension services · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1The provision of Pension and Payroll Administration services, together with associated…AwardedRenewalPublished value£10,000,000

The provision of Pension and Payroll Administration services, together with associated support and maintenance and support services as required. The requirements are for a cloud based service under software as a service. SPPA administers pensions for employees of the National Health Service in Scotland, for Teachers, the Police and Firefighters.

The contract will include but not be limited to the provision, management and support for the following key components and services : implementation of and migration to Pension and Payroll Administration platforms (applications and infrastructure) to support the ongoing obligations of SPPA in the administration of the schemes, for which it is responsible for.

Support and maintenance for the above, encompassing applications, data, software and hardware ; system administration and operating systems ; all databases ; and contingency, continuity and back up recovery and deployment of major / minor software and operating system upgrades.

The solutions should be scaled to accommodate the schemes which SPPA administer (approximately 600,000 members) as well as potentially other schemes which SPPA may take on responsibility for.

Community Benefits / social considerations are included in this requirement, a summary of the community benefits should be provided.

Delivery: Scotland · Galashiels
Extensions: Two x Two Year ExtensionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Functional / Non-Functional: 35%
  • Methodology / Exercise: 35%
  • price: 30%
Published award criteria (3)
  • Functional / Non-Functional: 35
  • Methodology / Exercise: 35
  • Price: 30
Conditions of participation2
  • Economic & financial standing

    SPD Question 4B.1.2

    The financial information is reviewed to ascertain if the potential tenderer's financial standing is sufficient to allow it to be able to deliver the contract requirements. Due to the value and assessed risk with this procurement, tenderers' will be required to demonstrate a minimum average turnover of 5 Million GBP per annum over the last two years for which accounts/financial statements are required.

    If the minimum average turnover is not available due to suppliers' status or length of time trading, suppliers should submit a banker's reference or alternative information to demonstrate their financial capability.

    If financial information is not provided, SPPA reserves the right to request alternative information that may assist us in managing any residual risk or to remove the tenderer from the tender process.

    SPD Question 4B.3

    Where turnover information is not available for the time period requested, the bidder is required to state the date which they were set up or started trading.

    SPD Question 4B.4

    Tenderers will be required to state the value for the liquidity ratio. The liquidity ratio should be equal to or no greater than 0.8.

    SPD 4B.5.1

    It is a requirement of this contract that tenderers hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below :

    Employers' (Compulsory) Liability Insurance in accordance with any legal obligation for the time being in force = GBP 5…

    Minimum: Minimum average turnover GBP 5 Million per annum.
  • Technical & professional ability

    SPD Question 4C.1.2 - Tenderers will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described in part II.2.4 of the Contract Notice or the relevant section of the site notice.

    Tenderers are required to provide 3 recent case studies detailing their experience over the last 3 years of providing pensions administration systems and relevant add-ons.

    Case studies should (where possible) also include client name/telephone/ e-mail address information, dates and contract values. SPPA will have discretion to choose from the list, and thereafter obtain at least two references from the tenderers' client base.

    Tenderers must demonstrate they have relevant experience of delivering a pensions administration system similar to our requirements.

    III.1.4 Question 4D.1

    Tenderers should evidence that they have Quality Management Procedures in place.

    OR

    a) A documented policy regarding quality management.

    b) A documented process for ensuring that quality management is effective in reducing / preventing incidents of sub-standard delivery.

    c) Training arrangements are in place to ensure that the workforce has sufficient skills and understanding to discharge their responsibilities.

    Minimum: 3 case studies demonstrating relevant experience.
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
12 Jan 2022, 14:24 GMT
Last source update
25 Jul 2023, 10:06 BST
Award evaluation window
4 Apr 2022 – …
Authority reference
SPPA/08-27/06-22
FTS notice number
2023/S 000-021402
Classification (CPV)
Pension servicesSoftware package and information systems
Delivery area
Scotland (UKM91)
Official registry OCID
ocds-h6vhtk-030a0c Find a Tender
Contract terms
Electronic trading
electronic payment

Publisher note: (SC Ref:739706)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗

Submission deadline
4 Apr 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
4 Apr 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Apr 2022 → 25 Jul 2023 · 3 dates
  1. Submission deadline
    4 Apr 2022, 12:00 BST
  2. Bids opened
    4 Apr 2022, 12:00 BST
  3. Notice published
    25 Jul 2023, 10:06 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    25 Jul 2023, 10:06 BST
Published amendments (1)

Further Guidance The new Tender Submission Date is 11 April 2022 12:00. A week's extension has been put in place. Commercial Confidentiality Public Contracts Scotland Tender Questions Tenderers should be aware of the guidance on Questions published on Public Contracts Scotland (PCS) in relation to the tender : “you should avoid including any commercially sensitive or specific information regardin…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,100,0001 contract exc. VAT
Bids received 4
Contracts signed 1latest 6 Jun 2023
Awarded toValueDateStatus
Heywood Pension Technologies£5,100,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad0——

Contracting authority & participating public bodies

Scottish Public Pensions Agency

Contracting authorityBody governed by public lawGeneral public services 7 Tweedside Park, Tweedbank, Galashiels, Scotland, TD1 3TEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Sheriff CourtReview body Selkirk

Bidders & participating suppliers

1 commercial party on the notice
  • Heywood Pension TechnologiesAwarded supplier Hamilton House, 1 Church Street, Altrincham, North West, WA14 4DRContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.