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Published 2 Sept 2025, 10:05 BST

Official UK procurement notice

Payment Processing System · UK public procurement notice

Official notice

Authority: Metropolitan Housing Trust (Housing)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)Financial and insurance services (66) Delivery: Delivery location not published
Published estimate£2,500,000≈ £833k / year · £2,500,000 inc. VAT
Submissions closed 1 Oct 2025
Contract term 3 yrsends 1 Feb 2029 · up to 1 Feb 2031 with extensions · starts 2 Feb 2026

What is being bought

Published requirement description

MTVH is seeking proposals from suitably qualified and experienced supplier to maintain

the online payment channel and user experience (immediate payments, future payments,

saved cards, wallet payments), with ambitions to utilise open banking.

The contract will run for a period of 3 years with the option to extend for a further 2 years.

in one year increments.

MTVH is seeking to appoint up to 1 supplier as a main supplier.

For more information about this opportunity, please visit the Delta eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-London… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/ET9236D6J9 ↗

CPV: Billing system · Financial and insurance services · Financial systems software package · Transaction-processing software package

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£2,500,000
Contract period: 2 Feb 2026 – 1 Feb 2029 (3 yrs) · up to 1 Feb 2031 with extensionsValue: £2,500,000 exc. VAT · £2,500,000 inc. VAT
Eligibility: SME eligible
Extensions: The Contract will run for a period of 3 years with the option to extend for a further 1+1 years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published award criteria (3)
  • Price
  • Quality
  • Social Value
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
2 Sept 2025, 10:05 BST
Last source update
2 Sept 2025, 10:05 BST
Award evaluation window
Submission end – 15 Oct 2025
Authority reference
2025-2026-045
FTS notice number
2025/S 000-053019
Latest notice
Tender notice (UK4)
Classification (CPV)
Billing systemFinancial and insurance servicesFinancial systems software packageTransaction-processing software package
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-0591d1 Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
1 Oct 2025, 17:00 BST
Clarification deadline
15 Sept 2025, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Sept 2025 → 2 Feb 2026 · 5 dates
  1. Tender notice published
    2 Sept 2025, 10:05 BST
  2. Clarification questions by
    15 Sept 2025, 18:00 BST
  3. Submission deadline390 days ago
    1 Oct 2025, 17:00 BST
  4. Award decision expected by376 days ago
    15 Oct 2025, 23:59 BST
  5. Contract starts267 days ago
    2 Feb 2026

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    2 Sept 2025, 10:05 BST
    UK4

Contracting authority & participating public bodies

METROPOLITAN HOUSING TRUST LIMITED

Contracting authorityPublic authority - sub-central government GB-PPON: PMCL-4972-LYCY The Grange, 100 High Street, Southgate, London, London, N14 6PWContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender