TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

Patient Carer Online Feedback Service

IT services: consulting
software development
Internet and support
Scotland (UKM)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland): "Patient Carer Online Feedback Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.6Bids / Report
29.2% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 31 active published awards; 24 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published8 May 2026, 14:38 BST
Last source update8 May 2026, 14:38 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
Scotland (UKM)
OCIDocds-h6vhtk-02ffe4
What is being bought
NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland.
What changed
From the official release history
  1. Official notice release published
    8 May 2026, 14:38 BST
  2. Buyer information updated
    8 May 2026, 14:38 BST
  3. tender value changed
    1 Apr 2022, 14:52 BST
  4. Status changed to complete
    1 Apr 2022, 14:52 BST
  5. Official notice release published
    1 Apr 2022, 14:52 BST
  6. Submission deadline changed to published date
    1 Apr 2022, 14:52 BST
  7. Buyer information updated
    1 Apr 2022, 14:52 BST
  8. Published value updated to £900,000
    10 Dec 2021, 14:14 GMT
  9. Status changed to active
    10 Dec 2021, 14:14 GMT
  10. Official notice release published
    10 Dec 2021, 14:14 GMT
  11. Submission deadline changed to 14 Jan 2022, 12:00 GMT
    10 Dec 2021, 14:14 GMT
  12. Buyer information updated
    10 Dec 2021, 14:14 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland. Additional information: The budget for the specification is 1000000 GBP over a 4 year term.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    8 May 2026, 14:38 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 1 Apr 2026, 00:00 BST · £1,000,000
Commercial outcome and competition
Awards
Care Opinion (Scotland) Limited
Not published · Not published · active
Contracts
Contract
£1,000,000 · signed 1 Apr 2026, 00:00 BST · active
Bid statistics
bids: 3 (lot 1)
electronicBids: 3 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 3 (lot 1)
smeBids: 3 (lot 1)
Buyer and organisations in this procedure

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Contracting authority GB-FTS-179412
View buyer profile

  • The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
    buyer
    centralPurchasingBody

    1 South Gyle Crescent., Edinburgh, UKM, EH12 9EB
    NSS.ITProcurement@nhs.scot
    +44 1312756000

  • Care Opinion (Scotland) Limited
    supplier

    Office 5/15, Stirling University Innovation Park, Stirling, UKM77, FK9 4NF

  • Sheriff Court House
    reviewBody

    27 Chambers Street, Edinburgh, EH1 1LB
    edinburgh@scotcourts.gov.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published