P-3152 Claims Management System

Official notice

Authority: Translink (Central government)

ServicesOpen procedure

Sectors: IT Services & Software (72) Delivery: Northern Ireland (UKN)

Published estimate£500,000exc. VAT

Submissions closed 19 Mar 2025

What is being bought

Published requirement description

Translink is seeking a replacement Claims Management system to run the management of their claims and policy data in a central repository. Translink wishes to appoint a provider for development and implementation of a fully functioning and supported claims solution to manage the business processes associated with Claims Management. Your response must be submitted via the relevant call for tender (CfT). No other method of submission will be accepted.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published

Lot #1Published value£500,000

Delivery: Northern Ireland

Extensions: The initial term of the contract will run for a period of 4 years. The contract may be extended, on agreement of both parties, for 3 further periods of 12 months each.Variant bids: not allowed

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category: Services
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 17 Feb 2025, 15:21 GMT
Last source update: 17 Feb 2025, 15:21 GMT
Award evaluation window: 19 Mar 2025 – …
FTS notice number: 2025/S 000-005424
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Northern Ireland (UKN)
Official registry OCID: ocds-h6vhtk-04e2d7 Find a Tender

How it was run

Official notice

Run through: eTendersNI · Who buys & how to bid on eTendersNI

Supplier login requiredLanguage: EN

Access & registration note: Free Northern Ireland registration

Submission deadline: 19 Mar 2025, 12:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bids opened: 19 Mar 2025, 12:30 GMT

Detailed submission instructions & authority contactsFrom official release

etendersni.gov.uk/epps ↗

Timeline

17 Feb 2025 → 17 Jun 2025 · 4 dates

Notice published
17 Feb 2025, 15:21 GMT
Submission deadline
19 Mar 2025, 12:00 GMT
Bids opened
19 Mar 2025, 12:30 GMT
Bids must remain valid until
17 Jun 2025, 23:59 BST

Contracting authority & participating public bodies

Translink

Contracting authorityCentral GovernmentUrban railway, tramway, trolleybus or bus services Procurement Department, Belfast, UK, BT2 7LXContact email Published organisation website ↗

Dispute resolution & review bodies

High CourtReview body Belfst

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Technical selection criteriatenderTechnical selection criteria
Technical selection criteriatenderTechnical selection criteria