Find a TenderClosed
Published 24 Mar 2021, 19:08 GMT

Official UK procurement notice

(P- 1577) Information Services - Hardware Maintenance and Support Services

Official notice

Authority: Translink (Central government)

ServicesOpen procedure
Published estimate£1,800,000exc. VAT
Submissions closed 27 Apr 2021

What is being bought

Published requirement description

The following is provided in good faith and is intended only as a preliminary background explanation to Translink’s requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers)   2) Out of hours support (e.g monitoring an internal data centre)   3) Business continuity services and testing  4) Application support services (e.g. Database administrator services for key SQL and Oracle databases)   5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.

  • Recurrence: Translink may make a call for competition at the end of the initial 3 year contract period and/or if additional options are taken (2 additional options, each a period of 1 year). Translink reserve the right to make a call for competition at any point deemed appropriate by Translink and may make no call for competition should the requirement no longer be classified by Translink as recurring.

CPV: Computer audit consultancy and hardware consultancy services · Computer hardware acceptance testing consultancy services · Computer-site planning consultancy services · Hardware disaster-recovery consultancy services · Hardware selection consultancy services · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · Translink may make a call for competition at the end of the initial 3 year contract period and/or if additional options are taken (2 additional options, each a period of 1 year). Translink reserve the right to make a call for competition at any point deemed appropriate by Translink and may make no call for competition should the requirement no longer be classified by Translink as recurring.

First published
24 Mar 2021, 19:08 GMT
Last source update
24 Mar 2021, 19:08 GMT
Award evaluation window
27 Apr 2021 – …
FTS notice number
2021/S 000-006016
Classification (CPV)
Computer audit consultancy and hardware consultancy servicesComputer hardware acceptance testing consultancy servicesComputer-site planning consultancy servicesHardware disaster-recovery consultancy servicesHardware selection consultancy servicesIT services: consulting, software development, Internet and support
Delivery area
Northern Ireland (UKN0)
Official registry OCID
ocds-h6vhtk-029ef2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Performance terms

If required this will be listed within the tender document. Information on https://. etendersni.gov.uk/epps

Review and risk notes
Review procedure

Translink will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Publisher note: Let’s work together:. — follow us on Twitter at www.twitter.com/TranslinkB2B for opportunities worth 50 000 GBP or more,. — check out our. website at www.translink.co.uk/Corporate/Procurement/. — participate in tenders at https://etendersni.gov.uk/epps. For assistance using eTendersNI and registering your Organisation please contact the helpdesk whose number is located on the eTendersNI contact us page.. Note: Do not leave completing your PQQ/ITT response until the last minute, late responses shall be rejected. The Contracting Authority reserves the right not to award any contract as a result of this competition.. About the Translink Group: throughout the documentation, both ‘Translink’ and ‘Group’ refer to the same corporate entities. Both shall be taken to comprise the Northern Ireland Transport Holding Company (NITHC) in addition to its main operating subsidiaries Citybus Ltd, Northern Ireland Railways Company Ltd and UlsterbusLtd.. .

How it was run

Official notice
Submission deadline
27 Apr 2021, 15:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
27 Apr 2021, 15:30 BST

Timeline

24 Mar 2021 → 25 Aug 2021 · 4 dates
  1. Notice published
    24 Mar 2021, 19:08 GMT
  2. Submission deadline
    27 Apr 2021, 15:00 BST
  3. Bids opened
    27 Apr 2021, 15:30 BST
  4. Bids must remain valid until
    25 Aug 2021, 23:59 BST

Contracting authority & participating public bodies

Translink

Contracting authorityCentral GovernmentUrban railway, tramway, trolleybus or bus services Procurement Department, Belfast, UK, BT2 7LXContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Please see VI.4.3Review body Please see VI.4.3

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria