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Official procurement procedure

Out of Hours Call Handling & Telecare Alarm Monitoring Services

Call centre
East of England (UKH16)
Published value
£350,000
Submission deadline 30 Mar 2025, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Freebridge Community Housing Limited: "Out of Hours Call Handling & Telecare Alarm Monitoring Services". Published status: active. Published value: £350,000. 1 published lot. Recorded submission deadline: 30 Mar 2025, 12:00 BST. See the official notice for participation instructions.
Contracting AuthorityFreebridge Community Housing LimitedScope & CategoriesNot publishedSubmission Window
Closed
30 Mar 2025, 12:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£350,000
Bidder Intelligence · Authority Profile: Freebridge Community Housing Limited
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for Freebridge Community Housing Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
10.4Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 5 active published awards; 5 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityFreebridge Community Housing Limited
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published28 Feb 2025, 12:00 GMT
Last source update28 Feb 2025, 12:00 GMT
Recurring procurementNo
ClassificationCall centre
Delivery area
East of England (UKH16)
OCIDocds-h6vhtk-04e898
What is being bought
At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.
What changed
From the official release history
  1. Published value updated to £350,000
    28 Feb 2025, 12:00 GMT
  2. Status changed to active
    28 Feb 2025, 12:00 GMT
  3. Official notice release published
    28 Feb 2025, 12:00 GMT
  4. Submission deadline changed to 30 Mar 2025, 12:00 BST
    28 Feb 2025, 12:00 GMT
  5. Buyer information updated
    28 Feb 2025, 12:00 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published value£350,000
    At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    28 Feb 2025, 12:00 GMT
  2. Submission deadline
    30 Mar 2025, 12:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Freebridge Community Housing Limited

Contracting authority GB-FTS-26996
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published