Official UK procurement notice
Out of Hours Call Handling Service
Authority: Oldham Council (Local council)
What is being bought
Published requirement descriptionOldham Council require a Provider to operate the out of hours statutory service for temporary accommodation queries.
The Council are currently facing a housing crisis with the demand significantly increasing for temporary accommodation and wrap around support services increasing. The support currently provided by the Council covers ‘normal working’ hours however access to support and advice is required 24 hours, 7 days a week, 365 days a year.
CPV: Accommodation management services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£240,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality: 50%
- Social Value: 10%
- Price: 50%
- Price carries 50 of 110 points: a 10% discount moves about 5 points. Quality carries 50 of 110: the paper moves it further than the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes
- First published
- 7 Mar 2024, 16:35 GMT
- Last source update
- 7 Mar 2024, 16:35 GMT
- Award evaluation window
- 10 Apr 2024 – …
- Authority reference
DN710601- FTS notice number
2024/S 000-007415- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04468fFind a Tender
How it was run
Official notice- Submission deadline
- 10 Apr 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 10 Apr 2024, 12:00 BST
Timeline
7 Mar 2024 → 10 Apr 2024 · 3 dates- Notice published7 Mar 2024, 16:35 GMT
- Submission deadline10 Apr 2024, 12:00 BST
- Bids opened10 Apr 2024, 12:00 BST
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria