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planned

Official procurement procedure

Out of Hours Call Handling and Social Media Monitoring Services

Name: Procurement Process ocds-h6vhtk-030662
Creator: Out of Hours Call Handling and Social Media Monitoring Services
Published: 2021-12-30T16:05:28.000Z
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Telephone-answering services

Published value

£10,000,000

Submission deadline Not published

Lots published1

Procurement Executive Summary

AI & Search Synopsis

Generated from official OCDS record

Tenderline Synopsis: Out of Hours Call Handling and Social Media Monitoring Services: "Out of Hours Call Handling and Social Media Monitoring Services". Published status: planned. Published value: £10,000,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.

Contracting Authority	Out of Hours Call Handling and Social Media Monitoring Services	Scope & Categories	Not published	Submission Window	planned No deadline published
Submission Gateway	Direct notice route	Legal Basis & Regime	Standard procurement	Estimated Value (exc. VAT)	£10,000,000

Bidder Intelligence · Authority Profile: Out of Hours Call Handling and Social Media Monitoring Services

Market Analytics

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Derived from OCDS awards & bid statistics

Published history for Out of Hours Call Handling and Social Media Monitoring Services. These figures describe retained records, not a forecast of bids or a measure of buyer bias.

Published-to-award variance

Not availableInsufficient comparable data

Requires at least 5 comparable procedures

Competition Density

Not availableNo published reports

Bid counts are not published for this buyer

Supplier ConcentrationNo estimate

Insufficient attributable awardsNo concentration estimate available

Payment Terms

Check noticePublished terms

Payment obligations depend on the applicable regime and contract. Consult the official documents.

Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.

Procedure terms

Contracting AuthorityOut of Hours Call Handling and Social Media Monitoring Services	Procedure methodNot published	Procurement categoryNot published
Statusplanned	Framework / DPSFramework	CompetitionNot published
Above thresholdNot published	Legal basisNot published	Tender period startsNot published
Clarification deadlineNot published	Electronic submissionNot published	Submission languagesNot published
Published30 Dec 2021, 16:05 GMT	Last source update30 Dec 2021, 16:05 GMT	Recurring procurementNot published
ClassificationTelephone-answering services
Delivery area UK
OCIDocds-h6vhtk-030662

What is being bought

This Prior Indicative Notice is to advertise Hyde Housing Association's intention to invite tenders for the provision of an out of hours telephone call handling and social media monitoring service via a framework to be created by Hyde resultant from the invitation to tender expected to be published during the remainder of 2022.

What changed

From the official release history

Published value updated to £10,000,000
30 Dec 2021, 16:05 GMT
Status changed to planned
30 Dec 2021, 16:05 GMT
Official notice release published
30 Dec 2021, 16:05 GMT
Buyer information updated
30 Dec 2021, 16:05 GMT

Lots and requirements (1)

Published by the contracting authority

Lot 1 · #1
Individual lot title not published
planned
Published value£10,000,000
This Prior Indicative Notice is to advertise Hyde Housing Association's intention to invite tenders for the provision of an out of hours telephone call handling and social media monitoring service via a framework to be created by Hyde resultant from the invitation to tender expected to be published during the remainder of 2022. Additional information: This PIN is to advertise Hyde Housing Association's intention to invite tenders for the provision of an out of hours telephone call handling and social media monitoring service via a framework to be created by Hyde resultant from the invitation to tender expected to be published during the remainder of 2022.
Contract periodNot published
EligibilityNot published
Options / renewalNot published

Timeline

Procedure published
30 Dec 2021, 16:05 GMT

Commercial outcome and competition

AwardsNo award published

ContractsNo contract published

Bid statisticsNo aggregate bid statistics published

Buyer and organisations in this procedure