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Find a TenderCancelled
Published 12 Oct 2021, 09:15 BST

Official UK procurement notice

Out of Hours Call Centre Services

Official notice

Authority: B3 Living (Public body)

ServicesOpen procedure
Sectors: Business Services & Consultancy (79) Delivery: East of England (UKH23)
Published estimate£200,000exc. VAT
Submissions closed 30 Nov 2021

What is being bought

Published requirement description

B3Living is seeking to award a Framework Agreement to a single Supplier for the provision of Out of Hours Call Centre Services as described within this Invitation to Tender (ITT): the scope will be as described within the specification in Part B of the ITT and the pricing template (Part E of the ITT) is reflective of the anticipated demand.

CPV: Call centre

The lotProcurement structure

single lot · no lot value published
Lot #1Cancelled
Delivery: East of England · Hertfordshire
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
12 Oct 2021, 09:15 BST
Last source update
2 Dec 2021, 12:15 GMT
Award evaluation window
30 Nov 2021 – …
FTS notice number
2021/S 000-029939
Classification (CPV)
Call centre
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-02eabc Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=647937241 GO Reference: GO-2021122-PRO-19327826

How it was run

Official notice
Submission deadline
30 Nov 2021, 17:00 GMT
Submission channel
{"written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
30 Nov 2021, 17:00 GMT

Timeline

30 Nov 2021 → 2 Dec 2021 · 3 dates
  1. Submission deadline
    30 Nov 2021, 17:00 GMT
  2. Bids opened
    30 Nov 2021, 17:00 GMT
  3. Notice published
    2 Dec 2021, 12:15 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to cancelled
    2 Dec 2021, 12:15 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

B3 Living

Contracting authorityPublic bodyRegional or local agency/officeHousing and community amenities 29876R Scania House, 17 Amwell Street, Hoddesdon, Hoddesdon, East of England, EN11 8TSContact name, email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.