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Published 21 Aug 2023, 10:54 BST

Official UK procurement notice

Oracle Fusion Third Party Support Services

Official notice

Authority: Historic Environment Scotland

ServicesOpen procedureSME suitable
Sectors: IT Services & Software (72) Delivery: Scotland (UKM75)
Published estimate£240,000exc. VAT
Submissions closed 22 Sept 2023awarded 7 Feb 2024
Awarded to de Novo Consulting Services Ltd

What is being bought

Published requirement description

Oracle Fusion Third Party Support Services

  • Recurrence: 4 years from August 2023

CPV: Software support services

The lotProcurement structure

single lot · value published
Lot #1Historic Environment Scotland implemented Oracle Fusion Cloud Software as a Service…AwardedRenewalPublished value£240,000

Historic Environment Scotland implemented Oracle Fusion Cloud Software as a Service (SaaS) in October 2020 with the following modules:

  • Human Capital Management (HCM)

Core HR, Employee Self Service, Manager Self Service and Payroll

  • Enterprise Resource Planning (ERP)

General Ledger (including Budget scenarios), Accounts Payable, Accounts Receivable, Cash Management, Expenses, Self-service Purchasing, Procurement, Intercompany Accounting, Tax

  • Reports & Analytics

OTBI, BI Publisher, Financial Reporting Centre including Smartview.

Our in-house Oracle Fusion support team has developed an in-depth understanding of Fusion and our configuration however, there are areas where we would benefit from the support of a third-party partner especially around complex issue/error resolution, new developments and specialist knowledge areas such as payroll fast formulas, payroll elements and financial tax configuration.

HES is seeking to appoint a Supplier to provide third party support services for Oracle Fusion Software as a Service (SaaS) for the implemented modules detailed above covering more technical issues where our Fusion Support Team haven’t been able to address themselves or with Oracle support. This support will be flexible, dependent on need and undertaken in collaboration with our Fusion Support Team to agreed response and resolution times.

Delivery: Scotland
Extensions: The Contracting Authority reserves the right to request additional deliveries by the successful Tenderer, either intended as partial replacement of supplies or installations or as extensions of existing supplies and installations. The Contracting Authority may at its sole discretion exercise this option. · The contract will be for an initial period of two (2) years, with the option to extend the contract by two further twelve (12) month periods each (2+1+1 contract), giving a total possible contract length of 48 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • price: 40%
Published award criteria (2)
  • Technical: 60
  • Price: 40
Conditions of participation2
  • Economic & financial standing

    HES use Scotbis, an independent provider of business credit reports, to assess the financial standing of tenderers. The overall aim of this assessment is to ensure, as far as possible, that any potential Supplier will not have financial difficulties that endanger their ability to perform the Contract. If financial information cannot be gained from that source Historic Environment Scotland will request that you provide full audited accounts for the last full financial year. If Suppliers cannot provide any of the assurances as detailed above, and it is determined by HES that your financial strength is not adequate, then your company may not pass the financial evaluation. If you can provide the assurances as detailed above, HES may explore these options with you before determining whether your company can be taken forward in this procurement exercise. Bank details may also be sought to support the above.

    Minimum: With reference to SPD question 4B.5, it is a requirement of this contract that bidders hold, or can commit to obtain, prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Public Liability Insurance - 1 million GBP Prof…
  • Technical & professional ability

    With reference to SPD question 4C1.2 - Bidders will be required to provide 3 examples that demonstrate that they have the relevant experience to deliver the services as described in the contract notice and tender documents.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 4 years from August 2023
First published
21 Aug 2023, 10:54 BST
Last source update
14 Feb 2024, 09:54 GMT
Award evaluation window
22 Sept 2023 – …
Authority reference
HES/C/4224
FTS notice number
2024/S 000-004879
Classification (CPV)
Software support services
Delivery area
Scotland (UKM75)
Official registry OCID
ocds-h6vhtk-03f584 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:757589)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
22 Sept 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
22 Sept 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

22 Sept 2023 → 14 Feb 2024 · 3 dates
  1. Submission deadline
    22 Sept 2023, 12:00 BST
  2. Bids opened
    22 Sept 2023, 12:00 BST
  3. Notice published
    14 Feb 2024, 09:54 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    14 Feb 2024, 09:54 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £40,4001 contract exc. VAT
Bids received 61 from SMEs
Contracts signed 1latest 7 Feb 2024
Awarded toValueDateStatus
de Novo Consulting Services Ltd£40,400 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6bids · 6 electronic · 6 from abroad1——

Contracting authority & participating public bodies

Historic Environment Scotland

Contracting authorityNon-Departmental Public BodyHeritage, Conservation, Built Environment, Tourism Longmore House, Salisbury Place, Edinburgh, Scotland, EH9 1SHContact email Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.