Official UK procurement notice
Online Sexual Health Services
Authority: NHS Shared Business Services Limited (NHS & healthcare)
What is being bought3 lots · detail below
Published requirement descriptionNHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.
NHS SBS intends to put in place a Framework Agreement under the Provider Selection Regime for Online Sexual Health Services. The aim of the Online Sexual Health Services Framework is to implement a contractual vehicle to facilitate the efficient procurement of quality, value for money Online Sexual Health Services, including:
Lot 1 - Online STI Testing and Treatment
Lot 2 - Online Contraception
Lot 3 - Online PreP and PEP
Our Approved Organisation list can be found on:
sbs.nhs.uk/proc-framework-agree… ↗
Approved Organisations are NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) or any combined authority, integrated care board, local authority, NHS England, NHS foundation trust, NHS trust or any other body listed as a "relevant authority" in the National Health Service Act 2006, which the Authority authorises to use the resulting Framework. These organisations, for the purpose being a principal to the framework agreement under the Health Care Services (Provider Selection Regime) Regulations are identifiable on the list of Approved Organisations and may be added to from time to time.
We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.
CPV: Health services
How this framework works
From the published notice- Bids received
- 7 bids on the busiest of 3 lots · 6 suppliers appointed
Lots and requirements (3)Procurement structure
3 lots · no lot values published · evaluation weights differ by lotLot #1Online STI Testing and TreatmentAwardedRenewal
This lot is for the provision of an online STI testing and treatment service for the following STIs (including Pathology):
HIV
Hep B
Hep C
Syphilis
Gonorrhoea
Chlamydia
Core services include, but are not limited to:
Online Service User Interface
Triaging of Service Users
Pathology/Laboratory Services
Managing reactive results / arranging confirmatory testing - e.g. for Syphilis and HIV
Results notification
Referral / signposting of Service Users with a positive / reactive result
Remote prescribing of treatment - e.g. treatment for uncomplicated chlamydia
Contact tracing / partner notification
Data collection and reporting
Clinicians are also provided as part of the overall managed service to evaluate results online, prescribe treatment for identified STIs and to refer Service Users to follow up services if required.
This notice is an intention to conclude a framework agreement using the competitive process.
The approximate lifetime value of the Framework is £95,000,000.
All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement.
The duration of the framework agreement is 4 years from commencement date.
This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.
Lot #2Online ContraceptionAwardedRenewal
This lot is for the provision of online routine and emergency contraception, including pregnancy tests. Core services include, but are not limited to:
remote assessment (based on criteria such as age and postcode of residence etc).
prescribing of routine and emergency hormonal contraception.
arranging for the dispensing and supply of medication.
Products/Services to be supplied under this lot include, but are not limited to:
Routine Contraception:
Progestogen-only contraceptive pill
Combined contraceptive pills
Contraceptive patch
Self-administered contraceptive injection
Emergency Hormonal Contraception:
Levonorgestrel
Ulipristal acetate
Additional Services:
Pregnancy Testing - provided by post or collection from a pharmacy along with Emergency Hormonal Contraception (EHC). This must include accompanying advice on how and when to use, so the Service User can rule out EHC failure or pregnancy.
Online condom distribution schemes (C-card)
Any STI tests that maybe required as part of the overall service delivery in Lot 2 can be provided by the awarded Suppliers in this lot or can be sourced directly from the awarded Suppliers in Lot 1.
This notice is an intention to conclude a framework agreement using the competitive process.
The approximate lifetime value of the Framework is £95,000,000.
All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement.
The duration of the framework agreement is 4 years from commencement date.
This is for new services or as a compliant route to market for existing services.
Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.
Lot #3Online PrEP and PEPAwardedRenewal
his lot will support Approved Organisations in their aim to move away from face-to-face treatment in Level 3 Clinics and towards an online service for accessing PrEP and PEP. The lot will provide Service Users with access to preventative medication for HIV and STIs, as well as medication to be taken in the event of exposure.
This lot is for the provision of online access to Exposure Prophylaxis including, but not limited to:
Pre-Exposure Prophylaxis (PrEP)
Post-Exposure Prophylaxis (PEP)
Doxy Pre-Exposure Prophylaxis (DPrEP)
Doxy Post-Exposure Prophylaxis (DPEP)
Services provided under this lot include but are not limited to:
Outsourcing of the entire service (if required) to include:
Online assessment for eligibility
Clinical assessment
Prescription and supply the medication
Delivery/collection
Ongoing monitoring (quarterly test for HIV and STIs plus annual kidney function test).
This notice is an intention to conclude a framework agreement using the competitive process.
The approximate lifetime value of the Framework is £95,000,000.
All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement.
The duration of the framework agreement is 4 years from commencement date.
This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Social value | Environmental | Split |
|---|---|---|---|---|---|
| 1 · Online STI Testing and Treatment | 50% | 15% | 10% | 25% | |
| 2 · Online Contraception | 50% | 15% | 10% | 25% | |
| 3 · Online PrEP and PEP | 50% | 15% | 10% | 25% |
- Suitability
Bidders must confirm that clinical professionals delivering the service hold the appropriate qualifications:
Nurses must be registered with the Nursing and Midwifery Council.
Doctors must be registered with the General Medical Council.
All clinical professionals must hold qualifications relevant to the services they are delivering.
- Price carries 15 points on every lot: a 10% discount moves about 1.5 points.
- “Online Sexual Health Services” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Mar 2025, 10:37 GMT
- Last source update
- 25 Sept 2025, 08:10 BST
- Award evaluation window
- 14 Apr 2025 – …
- Authority reference
SBS10255- FTS notice number
2025/S 000-059476- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04e8e6Find a Tender
Publisher note: Framework Agreement commencement date: 29/10/2025 Framework Agreement End Date: 28/10/2029 Term: 48 months The value provided in II.1.7 is only an estimate. NHS SBS cannot guarantee to successful Suppliers any business through this Framework Agreement. Spend and volumes may vary throughout the life of the Framework Agreement from the anticipated levels given in this notice. We are unable to break down the anticipated value for each lot hence sections V.2.4 each use the total value for the framework agreement as included in section II.1.7. Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this framework agreement is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12th September 2025. This framework agreement has not yet been formally concluded; this notice serves as an intention to establish the framework agreement under the PSR. The award decision makers are the quorate members of the NHS SBS Procurement Review Board on 11.08.2025. No conflicts or potential conflicts of interest of individuals making the decision were identified. The Key Criteria and its relative importance are detailed below. The Key Criteria and weightings were selected based on their relevance to the services being delivered, aligning with the specification and requirements of Approved Organisations. As detailed in the tender collateral and Contract Notice we are intending to award to all Suppliers who passed the Basic Selection Criteria and met the threshold award score of 55% or above when providing a response to the Key Criteria. Quality Criterion Weighting PSR Key Criteria - 40% Criterion 1 Quality and Innovation PSR Key Criteria - 25% Criterion 3 Integration, collaboration, and service sustainability PSR Key Criteria - 10% Criterion 4 Improving access, reducing health inequalities, and facilitating choice PSR Key Criteria - 10% Criterion 5 Social Value PSR Key Criteria - 15% Criterion 2 Value
How it was run
Official notice- Appointment period ends
- 14 Apr 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 14 Apr 2025, 13:00 BST
Timeline
14 Apr 2025 → 25 Sept 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown14 Apr 2025, 12:00 BST
- Bids opened14 Apr 2025, 13:00 BST
- Notice published395 days ago25 Sept 2025, 08:10 BST
Notice history
1 event · 4 releases on Find a Tender- Status changed to complete1 Sept 2025, 10:51 BST
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | ClassificationII.1.2 | — | — | |
| — | ClassificationII.2.2 | — | — | |
| — | TextAdditional Information · VI.3 | Framework Agreement commencement date: 29/10/2025 Framework Agreement End Date: 28/10/2029 Term: 48 months The value provided in II.1.7 is only an estimate. NHS SBS cannot guarantee to successful Suppliers any business through this Framework Agreement. Spend and volumes may vary throughout the life of the Framework Agreement from the anticipated levels given in this notice. We are unable to br… | The Framework Agreement has been concluded. Framework Award Decision Makers: Procurement Review Board. Framework Agreement Commencement Date - 29/10/2025 Framework Agreement End Date - 28/10/2029 Duration of the Framework Agreement - 48 months No conflicts or potential conflicts of interest of individuals making the decision were identified. The lifetime value of the Framework Agreement - £95,0… |
2 amendments published without a description.
Routine re-releases (4)
- 2025-03: 1 release · 3 Mar 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 3 of these contracts carry the same published figure, £95,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Online STI Testing and Treatment
- Signed
- 11 Aug 2025
- Value
- ceiling above
- Status
- active
Online Contraception
- Signed
- 11 Aug 2025
- Value
- ceiling above
- Status
- active
Online PrEP and PEP
- Signed
- 11 Aug 2025
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Online STI Testing and Treatment | 7bids · 7 electronic | 5 | — | — |
| 2 · Online Contraception | 3bids · 3 electronic | 2 | — | — |
| 3 · Online PrEP and PEP | 2bids · 2 electronic | 2 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Independent Patient Choice and Procurement PanelReview body
- NHS Shared Business ServicesReview body
Framework contractors & participating bidders
6 commercial parties on the notice- Better 2 Know LimitedFramework contractor
- Anne's Day LTDFramework contractor
- SH:24 CICFramework contractor
- British Pregnancy Advisory Service BPASFramework contractor
- Preventx LimitedFramework contractor
- Randox Health London LimitedFramework contractor
Official documents & specifications (1)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria