Find a TenderAwarded
Published 11 Dec 2024, 12:39 GMT

Official UK procurement notice

Online Payments and Student Debt Management System

Official notice

Authority: University of Hertfordshire (Education)

GoodsOpen procedureSME suitable
Published estimate£200,000exc. VAT
Submissions closed 21 Jan 2025awarded 23 Sept 2025
Awarded to Flywire Payments Ltd

What is being bought

Published requirement description

The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: East of England
Extensions: 1yr + 1yrVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Technical fit to requirements. Expertise and track record, implementation and project management: 80%
  • price: 20%
Published award criteria (2)
  • Technical fit to requirements. Expertise and track record, implementation and project management: 80
  • Price: 20
Conditions of participation1
  • Suitability

    details provided in tender documents

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
11 Dec 2024, 12:39 GMT
Last source update
23 Sept 2025, 17:13 BST
Award evaluation window
21 Jan 2025 – …
Authority reference
24043
FTS notice number
2025/S 000-059034
Classification (CPV)
Software package and information systems
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-04c653 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
21 Jan 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
21 Jan 2025, 12:02 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jan 2025 → 23 Sept 2025 · 3 dates
  1. Submission deadline
    21 Jan 2025, 12:00 GMT
  2. Bids opened
    21 Jan 2025, 12:02 GMT
  3. Notice published396 days ago
    23 Sept 2025, 17:13 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    23 Sept 2025, 17:13 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Bid openingIV.2.7)21 Jan 202528 Jan 2025+7 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £350,0001 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 23 Sept 2025
Awarded toValueDateStatus
Flywire Payments LtdOnline Payment and Student Debt Management System£350,000 †—Awarded

Contracts

  • Online Payment and Student Debt Management System · Flywire Payments Ltd

    Signed
    23 Sept 2025
    Value
    £350,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

University of Hertfordshire

Contracting authorityEducationBody governed by public lawEducation College Lane, Hatfield, East of England, AL10 9ABContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.