Official UK procurement notice
NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney Integrated Care Board
Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionNHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express an interest in delivering Non- Emergency Patient Transport Services (NEPTS) for eligible Norfolk and Waveney<br/>patients across NHS Norfolk and Waveney ICB.
CPV: Health services
The lotProcurement structure
single lot · value publishedLot #1NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner)…AwardedPublished value£78,547,000
NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services (NEPTS) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.<br/><br/>The aim of the service was to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental health transport, both secure and non-secure. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney Integrated Care System (ICS).<br/><br/>The anticipated contract period is for an initial period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024.<br/><br/>The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services was run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3<br/>Services.<br/><br/>The market was invited to register and apply for the opportunity via the Atamis esourcing portal health-family.force.com/s/Welcome ↗ and search Project ID C235808. Additional information: The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3<br/>Services.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- Scenarios: 9
- Quality: 7
- HR and Workforce Management: 8
- Information Governance: 2
- Equality, Diversity and Human Rights: 6
- price: 10
- Corporate, Social and Environmental Responsibility: 10
Published award criteria (8)
- Service Delivery: 48.
- Scenarios: 9
- Quality: 7
- Corporate, Social and Environmental Responsibility: 10
- HR and Workforce Management: 8
- Information Governance: 2
- Equality, Diversity and Human Rights: 6
- Price: 10
- Price carries 10 of 52 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Jan 2024, 16:57 GMT
- Last source update
- 7 May 2024, 10:02 BST
- Award evaluation window
- 22 Feb 2024 – …
- Authority reference
C235808- FTS notice number
2024/S 000-014460- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-042f07Find a Tender
Publisher note: To access the eProcurement portal to access relevant documentation relating this opportunity, please follow the instructions below: <br/><br/>1. Go to https://health-family.force.com/s/Welcome (and click the link to register (If your organisation has not registered previously)<br/>2. Once registered, login into the system and look for 'C235808 – NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney ICB’
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 21 Feb 2024, 17:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 22 Feb 2024, 09:00 GMT
Timeline
21 Feb 2024 → 21 Jun 2024 · 4 dates- Submission deadline21 Feb 2024, 17:00 GMT
- Bids opened22 Feb 2024, 09:00 GMT
- Notice published7 May 2024, 10:02 BST
- Bids must remain valid until21 Jun 2024, 23:59 BST
Notice history
2 events · 2 releases on Find a Tender · since 7 May 2024- Status changed to complete7 May 2024, 10:02 BST
- Buyer details updated7 May 2024, 10:02 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| HEALTH TRANSPORTATION GROUP UK LIMITEDSubcontracting: Circa 0.73% of the Contract will be sub-contracted to a Secure Mental Health provision.<br/><br/>Circa 8% of journeys will be sub-contracted to on-board Volunteers, Taxi Providers and utilise Community Providers | £78,544,466 † | — | Awarded |
Contracts
Contract 014460-2024-1 · HEALTH TRANSPORTATION GROUP UK LIMITED
- Signed
- 19 Apr 2024
- Value
- £78,544,466
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Norfolk and Waveney Integrated Care SystemContracting authorityBody governed by public lawHealth
Dispute resolution & review bodies
- The High CourtMediation bodyReview body
Bidders & participating suppliers
1 commercial party on the notice- Health Transportation Group (UK) LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.