Find a TenderAwarded
Published 22 Jan 2024, 16:57 GMT

Official UK procurement notice

NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney Integrated Care Board

Official notice

Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£78,547,000exc. VAT
Submissions closed 21 Feb 2024awarded 19 Apr 2024
Awarded to HEALTH TRANSPORTATION GROUP UK LIMITED

What is being bought

Published requirement description

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express an interest in delivering Non- Emergency Patient Transport Services (NEPTS) for eligible Norfolk and Waveney<br/>patients across NHS Norfolk and Waveney ICB.

CPV: Health services

The lotProcurement structure

single lot · value published
Lot #1NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner)…AwardedPublished value£78,547,000

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) invited suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services (NEPTS) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB.<br/><br/>The aim of the service was to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental health transport, both secure and non-secure. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney Integrated Care System (ICS).<br/><br/>The anticipated contract period is for an initial period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024.<br/><br/>The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services was run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3<br/>Services.<br/><br/>The market was invited to register and apply for the opportunity via the Atamis esourcing portal health-family.force.com/s/Welcome ↗ and search Project ID C235808. Additional information: The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3<br/>Services.

Delivery: East of England · Norfolk and Waveney
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 32Price: 10Social value: 10
Published sub-criteria (7)
  • Scenarios: 9
  • Quality: 7
  • HR and Workforce Management: 8
  • Information Governance: 2
  • Equality, Diversity and Human Rights: 6
  • price: 10
  • Corporate, Social and Environmental Responsibility: 10
Published award criteria (8)
  • Service Delivery: 48.
  • Scenarios: 9
  • Quality: 7
  • Corporate, Social and Environmental Responsibility: 10
  • HR and Workforce Management: 8
  • Information Governance: 2
  • Equality, Diversity and Human Rights: 6
  • Price: 10
What this means for your bid
  • Price carries 10 of 52 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
22 Jan 2024, 16:57 GMT
Last source update
7 May 2024, 10:02 BST
Award evaluation window
22 Feb 2024 – …
Authority reference
C235808
FTS notice number
2024/S 000-014460
Classification (CPV)
Health services
Delivery area
East of England (UKH1)
Official registry OCID
ocds-h6vhtk-042f07 Find a Tender

Publisher note: To access the eProcurement portal to access relevant documentation relating this opportunity, please follow the instructions below: <br/><br/>1. Go to https://health-family.force.com/s/Welcome (and click the link to register (If your organisation has not registered previously)<br/>2. Once registered, login into the system and look for 'C235808 – NW2024-49 Non Emergency Patient Transport Service - NHS Norfolk and Waveney ICB’

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
21 Feb 2024, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
22 Feb 2024, 09:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Feb 2024 → 21 Jun 2024 · 4 dates
  1. Submission deadline
    21 Feb 2024, 17:00 GMT
  2. Bids opened
    22 Feb 2024, 09:00 GMT
  3. Notice published
    7 May 2024, 10:02 BST
  4. Bids must remain valid until
    21 Jun 2024, 23:59 BST

Notice history

2 events · 2 releases on Find a Tender · since 7 May 2024
  1. Status changed to complete
    7 May 2024, 10:02 BST
  2. Buyer details updated
    7 May 2024, 10:02 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £78,544,4661 contract exc. VAT
Bids received 3
Contracts signed 1latest 19 Apr 2024
Awarded toValueDateStatus
HEALTH TRANSPORTATION GROUP UK LIMITEDSubcontracting: Circa 0.73% of the Contract will be sub-contracted to a Secure Mental Health provision.<br/><br/>Circa 8% of journeys will be sub-contracted to on-board Volunteers, Taxi Providers and utilise Community Providers£78,544,466 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Norfolk & Waveney Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth County Hall, Martineau Ln, Norwich, East of England, NR1 2DHContact name, email

Consortium members and other public bodies

Dispute resolution & review bodies

  • The High CourtMediation bodyReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.