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Official procurement procedure

NSSCOVID-19 -336 National Vaccination Scheduling Operations Support

IT services: consulting
software development
Internet and support
Scotland (UKM)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS"): "NSSCOVID-19 -336 National Vaccination Scheduling Operations Support". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS"). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
9.9Bids / Report
23.4% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 974 active published awards; 798 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published4 Nov 2021, 09:45 GMT
Last source update4 Nov 2021, 09:45 GMT
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
Scotland (UKM)
OCIDocds-h6vhtk-02f36b
What is being bought
NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule and reschedule appointments. The Scottish Government request for accelerated rollout of vaccinations means that there is now insufficient capacity within the team to resource all demand. As a consequence, team members are working excessive hours, including evenings and weekends in attempt to cover. There was an immediate need to have additional operational support to be able to support the immediate vaccination rollout programme.
What changed
From the official release history
  1. Status changed to complete
    4 Nov 2021, 09:45 GMT
  2. Official notice release published
    4 Nov 2021, 09:45 GMT
  3. Buyer information updated
    4 Nov 2021, 09:45 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    4 Nov 2021, 09:45 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 2 Feb 2021, 00:00 GMT · £300,000
Commercial outcome and competition
Awards
DXC
Not published · Not published · active
Contracts
Contract
£300,000 · signed 2 Feb 2021, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 0 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authority GB-FTS-322
View buyer profile

  • The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
    buyer
    centralPurchasingBody

    Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, UKM, EH12 9EB
    george.futcher@nhs.scot
    +44 7798870171

  • DXC
    supplier

    25 Walbrook, London, UK, EC4N 8AQ

  • Edinburgh Sheriff Court
    reviewBody

    Sheriff Court House, 27 Chamber Street, Edinburgh, EH1 1LB
    edinburgh@scotcourts.gov.uk
    +44 1312252525
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleDXC are a ServiceNow global strategic partner and have worked with NSS to support the implementation of ServiceNow, as well subsequently developing the Care Home portal as part of the response to Covid-19 and therefore have strong knowledge of the NSS ServiceNow platform. They have the resource available immediately to be able to meet the tight timescales for this critical piece of demand.