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Official procurement procedure

NSSCOVID-19 - 255 Vaccination Platform Development extension

IT services: consulting
software development
Internet and support
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS"): "NSSCOVID-19 - 255 Vaccination Platform Development extension". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS"). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
9.9Bids / Report
23.4% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 974 active published awards; 798 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published4 Nov 2021, 08:45 GMT
Last source update4 Nov 2021, 08:45 GMT
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
OCIDocds-h6vhtk-02f360
What is being bought
NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule & reschedule appointments. Other elements of the solution will support case management for contact centre agents, inventory management and reporting across the scheduling components and inventory. In November 2020 NSS on behalf of Scottish Government were commissioned to build and implement a National Vaccination Scheduling System (NVSS) for Covid-19 Vaccinations. Following the successful rollout and implementation, the NVSS system was further enhanced to provide scheduling, and a new booking engine for winter flu and Covid-19 booster vaccinations, to enable citizens to self-book book appointments. Due to the very challenging timescales for delivery, NSS do not have the resources in-house to meet the demand and therefore we require extension to the current contract to meet the agreed timescales.
What changed
From the official release history
  1. Status changed to complete
    4 Nov 2021, 08:45 GMT
  2. Official notice release published
    4 Nov 2021, 08:45 GMT
  3. Buyer information updated
    4 Nov 2021, 08:45 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    4 Nov 2021, 08:45 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 1 Oct 2021, 00:00 BST · £155,580
Commercial outcome and competition
Awards
ServiceNow
Not published · Not published · active
Contracts
Contract
£155,580 · signed 1 Oct 2021, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 0 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authority GB-FTS-322
View buyer profile
  • The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
    buyer

    Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, UKM, EH12 9EB
    +44 7798870171
  • Edinburgh Sheriff Court
    reviewBody

    Sheriff Court House, 27 Chamber Street, Edinburgh, EH1 1LB
    +44 1312252525
  • ServiceNow
    supplier

    ServiceNow, Third Floor, Future House, The Glanty, Egham, UKI, TW209AH
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleServiceNow contractual agreement already in place (NSS192041).