Official UK procurement notice
NSSCOVID-19 -168A Vaccination Service Contact Centre
Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") (NHS & healthcare)
What is being bought
Published requirement descriptionVirtual Contact Centre software and services
CPV: Software supply services
The lotProcurement structure
single lot · no lot value publishedLot #1This is a directly awarded contract between the Authority on behalf of NHS Scotland to…Awarded
This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.
This award has been approved on the basis of the protection of exclusive rights, including intellectual property rights in line with Regulation 33(1)(b) of the Public Contracts (Scotland) Regulations 2015
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 6 Jan 2021, 14:32 GMT
- Last source update
- 6 Jan 2021, 14:32 GMT
- Authority reference
NSSCOVID-19 -168A- FTS notice number
2021/S 000-000202- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-028810Find a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights
- Published justification
This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.
- Review procedure
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
Publisher note: Resource constraints due to COVID have resulted in delay of publication of this award notice (SC Ref:640435)
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| 8x8 UK Limited | £132,486 † | — | Awarded |
Contracts
Contract 000202-2021-1 · 8x8 UK Limited
- Signed
- 25 Nov 2020
- Value
- £132,486
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 0 electronic | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Sheriff Court HouseReview body
Bidders & participating suppliers
1 commercial party on the notice- 8x8 UK (t/a 8x8)Awarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.