Official UK procurement notice
Norfolk Autism Adult Assessment with Navigation Service
Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)
What is being bought
Published requirement descriptionThis notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process’.<br/><br/>NHS Norfolk and Waveney Integrated Care Board invited suitably qualified and experienced providers to express their interest in delivering a Norfolk Autism Adult Assessment with Navigation Service.<br/><br/>The successful Provider will be responsible for the delivery of a safe and appropriate NICE compliant assessment and navigation service with requisite levels of safety, comfort, privacy, and dignity to be fully compatible with the needs of adults suspected of having autism. It shall offer a range of ways to engage with people accessing the service, to ensure that it is autism friendly.<br/>The service will:<br/>
- screen for autism providing written validation of difficulties associated with autism along with a reasonable adjustment letter.<br/>
- offer a Norfolk Autism Adult Navigation Service (see section 4.3 below) to reduce the drive and need for an adult autism assessment, through offering interventions in a timely manner.<br/>
- as required accurately manage and maintain an adult autism assessment waiting list.<br/>
- have a clear and transparent adult autism spectrum disorder (ASD) pathway for assessment<br/><br/>The proposed contract will be for a period of 2 years with the option to extend for up to an additional 1 year. The annual contract value is £481,000 per annum.
CPV: Community health services · Health services
The lotProcurement structure
single lot · value publishedLot #1This notice is to communicate the intention to award a contract under the Provider…AwardedPublished value£1,443,000
This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process’.<br/><br/>The successful Provider will be responsible for the delivery of a safe and appropriate NICE compliant assessment and navigation service with requisite levels of safety, comfort, privacy, and dignity to be fully compatible with the needs of adults suspected of having autism. It shall offer a range of ways to engage with people accessing the service, to ensure that it is autism friendly.<br/>The service will:<br/>
- screen for autism providing written validation of difficulties associated with autism along with a reasonable adjustment letter.<br/>
- offer a Norfolk Autism Adult Navigation Service (see section 4.3 below) to reduce the drive and need for an adult autism assessment, through offering interventions in a timely manner.<br/>
- as required accurately manage and maintain an adult autism assessment waiting list.<br/>
- have a clear and transparent adult autism spectrum disorder (ASD) pathway for assessment<br/>The service will accept a historic autism assessment where there is no confirmation of autism, but only with a distinct change in presentation that builds on the original assessment with a need to further explore autism.<br/><br/>The Provider shall offer electronic autism and functional analysis screening.<br/>This shall include but not limited to:<br/>
- NICE compliant electronic screening tools such as the Autism Quotient (AQ), the Empathy Quotient (EQ) and the Relatives Questionnaire (RQ) along with any background questionnaires.<br/>
- A functional analysis screening tool (such as FAST) to support identification of those most at risk and vulnerable. The screening tool should be used along with other triage methods to identify those who would benefit from an assessment to improve communication, behavioural and sensory outcomes for onward support.<br/>
- If the score indicates autism the person is provided with written validation that they experience difficulties associated with autism and offered a reasonable adjustment letter. This validation will include any rationale identified from the scoring that evidences the challenges the person is experiencing, indicating their strengths and difficulties with advice and guidance with regards to onward support from the navigation service.<br/>
- If the score is classified as non-autism the person and their GP is advised in writing. The document will include any rationale identified from the scoring for the challenges the person is experiencing, indicating their strengths and difficulties with any advice and guidance with regards to other services that might be able to support.<br/>
- The Provider shall, where appropriate, onward refer to other assessment services (e.g. ADHD). They will work with the existing ADHD service to ensure when people are referred to their service, they are slotted in from the date of referral to the ASD service and vice versa. This is to ensure that those with a dual neurodevelopment assessment need are not disadvantaged by long waits.<br/><br/>The service shall offer up to 12 weeks light touch support for those not on the autism assessment pathway. Light touch is defined as following the person’s lead and gathering enough information to be satisfied that the self-advocacy passport is working effectively and as intended.<br/>Coaches will use their knowledge and training to enable adults to reduce specific difficulties associated with autism, they will also support Autism Peer Support Workers.<br/>The service shall:<br/>
- offer non-judgemental support to resolve current problems adults are experiencing in their day-to-day life, to build confidence and independence that can lead to a better life. This could cover aspects of daily living, but also anger management interventions and coping skills training, and developing problem solving skills.<br/>
- offer co-development of an ‘Self Advocacy Passport’ a personalised plan that takes a Quality-of-Life approach to overcome specific issues. It will consider the person’s strengths, skills, mental and/or physical impairment, family and social context. The plan will detail approaches the person has chosen to adopt now and in the future such as coping strategies or when to ask for help.<br/>
- work with adults and where appropriate their informal support, partners/families to understand the difficulties they are experiencing that are associated with autism to put in place strategies that help.<br/>
- offer opportunities for autistic adults to connect with other autistic adults to benefit from peer contact and support. Offered by Autism Peer Support Workers who use their experience to support autistic adult or those who suspect they are autistic. Offering emotional support, sharing experiences, education and practical activities, one to one support such as mentoring or befriending. This could include modelling, peer feedback discussion and decision making, explicit rules and strategies for dealing with socially difficult situations.<br/>
- work with the Norfolk Autism Partnership to connect people with other social groups to develop a positive autistic self-identity and foster connections with other autistic adults and wider involvement opportunities. The Norfolk Autism Partnership coproduced accredited autism awareness e-learning programme that shall be offered to the person, their partner, family, any informal and formal carers.<br/>
- bridge to other existing services that can help (such as the living well with autism course or the Norfolk Autism Adult Support Service for those with emerging social care needs), highlight reasonable adjustments that can help and advocate where barriers exist.<br/>
- explore and understand adults’ motivation for an autism assessment. What outcomes they wish to achieve, along with the opportunities and challenges of an autism confirmation.<br/>
- provide a closure summary that details the outcomes achieved from the …
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Quality and Innovation: 35%
- Improving Access, Reducing Health Inequalities and Facilitating: 15%
- Value: 20%
- Social Value: 10%
- Integration, Collaboration and Service Sustainability: 20%
Published award criteria (5)
- Quality and Innovation: 35
- Integration, Collaboration and Service Sustainability: 20
- Improving Access, Reducing Health Inequalities and Facilitating: 15
- Social Value: 10
- Value: 20
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 24 Jul 2024, 17:05 BST
- Last source update
- 24 Sept 2025, 15:09 BST
- Award evaluation window
- 1 Nov 2024 – …
- Authority reference
NW2024-70- FTS notice number
2025/S 000-059332- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-048456Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 31st December 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.’<br/><br/>If you have wish to make a written representation regarding this intention to award notice please contact [email protected].<br/><br/>The intention to award decision was made by the ICB Executive Management Team on 2nd December 2024 and the Contracts and Procurement Steering Group on 12th December 2024.<br/><br/>There were no declared conflicts identified during in relation to this process.<br/><br/>The Key Criteria weighting for this services was as follows:<br/><br/>Quality & Innovation - 35%<br/>Value - 20%<br/>Integration, Collaboration and Service Sustainability - 20%<br/>Improving Access, Reducing - 15%<br/>Social Value - 10%<br/><br/>The relative importance of the Key Criteria was deemed appropriate based on the requirements of the service<br/><br/>The rationale for awarding to the preferred provider was that they have passed all pass/fail questions in the basic selection questionnaire and ranked as the highest scoring provider based on their overall Key Criteria score within this Provider Selection Process.<br/><br/>This contract relates to an existing service and is being awarded to an new Provider. The contract is expected to commence 1st June 2025 for a period of 2 years with the option to extend for up to an additional 1 year.
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 1 Nov 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 1 Nov 2024, 13:00 GMT
Timeline
1 Sept 2024 → 24 Sept 2025 · 5 dates- Next notice expected1 Sept 2024, 00:00 BST
- Submission deadline1 Nov 2024, 12:00 GMT
- Bids opened1 Nov 2024, 13:00 GMT
- Bids must remain valid until31 Jan 2025, 23:59 GMT
- Notice published394 days ago24 Sept 2025, 15:09 BST
Notice history
4 events · 4 releases on Find a Tender · since 26 Sept 2024- Status changed to active26 Sept 2024, 17:35 BST
- Procurement method changed26 Sept 2024, 17:35 BST
- Deadline published: 1 Nov 2024, 12:00 GMT26 Sept 2024, 17:35 BST
- Status changed to complete16 Dec 2024, 14:12 GMT
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextV1.3.01 | This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provide… | This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provide… |
1 amendment published without a description.
Routine re-releases (4)
- 2024-07: 1 release · 24 Jul 2024
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ABL Health LtdSME | £1,443,000 † | — | Awarded |
Contracts
Contract 040444-2024-1 · ABL Health LtdSME
- Signed
- 12 Dec 2024
- Value
- £1,443,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHS EnglandReview body
Bidders & participating suppliers
1 commercial party on the notice- ABL HealthAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.