NHSGGC0735 - Epilepsy Services

NHS Greater Glasgow & Clyde wishes to commission a specialist support service for people affected by epilepsy. This Epilepsy Support Service is expected to provide a person-centred, flexible, equalities-sensitive model of care which provides support throughout the many years which people will live with the condition. Key roles of the service will include: -A focus on self-management for people with Epilepsy which helps to support them out with the hospital environment -Promoting mental and physical well-being - this could include resources for stress, memory or healthy eating, etc. -Assisting individuals to navigate the health and social care systems, including signposting to relevant existing NHS, HSCP, and other Third Sector services -Assisting individuals in navigating the benefits system -As part of the two areas above, addressing digital inequalities -Emotional support, including counselling, to people with Epilepsy and their families or carers and a listening ear for people who need it -Provision of information and advice, including supporting literature, to people with Epilepsy and their families or carers -Building peer support networks and other non-medicalised interventions for supporting people with Epilepsy and their families or carers -Developing generic awareness-raising training package(s) which can be delivered to learning communities covering all ages (term-time only) as requested by the school, college, etc. All services must also be delivered in accordance with NHS Scotland strategies, in particular: -The National Healthcare Quality Strategy -The National Health and Social Care Delivery Plan -Realistic Medicine It will be the responsibility of the successful bidder to manage their Epilepsy support services flexibly to ensure that there is consistency of support offered, including management of waiting times for accessing services, if such times are agreed between the NHSGGC and the successful bidder.