Find a TenderClosed
Published 11 May 2022, 10:01 BST

Official UK procurement notice

NHS Scotland Business Systems Technology & Systems Integration Services

Official notice

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") (NHS & healthcare)·Consortium: 2 public authorities

ServicesCompetitive procedure with negotiation
Published estimate£206,000,000exc. VAT · 1 value update
Submissions closed 18 Jun 2025
Next notice expected 1 Nov 2022
Notice summaryFrom the published notice

NHS National Services Scotland (NSS) wishes to procure an integrated, cloud-based software-as-a-service (SaaS) solution for Finance, HR, Payroll and Procurement functions for all NHS Scotland Boards and a Systems Implementer to design, deliver and implement the chosen SaaS solution to meet the requirements. NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a single procurement process which integrates both aspects of the scope for NHS Scotland Business Systems Technology & Systems Integration Services through a Competitive Procedure with Negotiation (under Regulation 30 of the Public Contracts (Scotland) Regulations 2015). a contract between NSS and the Technology Platform vendor for the consumption of the technology services Additional information: The contract value listed in sections II.1.5 and II.2.6 includes the initial contract durations and the optional extension periods.

What is being bought

Published requirement description

NHS National Services Scotland (NSS) wishes to procure an integrated, cloud-based software-as-a-service (SaaS) solution for Finance, HR, Payroll and Procurement functions for all NHS Scotland Boards and a Systems Implementer to design, deliver and implement the chosen SaaS solution to meet the requirements.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a…RenewalPublished value£206,000,000

NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a single procurement process which integrates both aspects of the scope for NHS Scotland Business Systems Technology & Systems Integration Services through a Competitive Procedure with Negotiation (under Regulation 30 of the Public Contracts (Scotland) Regulations 2015).

NHS Scotland requires the SaaS Technology and System Integrator suppliers to work together in partnership from the outset ("Bidding Partnership") to jointly propose a cohesive solution and delivery approach which meets NHS Scotland’s outcome-based requirements and demonstrates they are a compatible supplier partnership.

There will be one procurement exercise, but two separate national contracts will be created:

a contract between NSS and the System Integrator for the delivery of the implementation services

a contract between NSS and the Technology Platform vendor for the consumption of the technology services Additional information: The contract value listed in sections II.1.5 and II.2.6 includes the initial contract durations and the optional extension periods. The split is as follows:

Systems Integrator - 56m GBP

SaaS Technology - 120m GBP

The initial contract duration listed in section II.2.7 is split as follows:

Systems Integrator - 36 months

SaaS Technology - 156 months

Delivery: Scotland · Scotland
Extensions: Each contract will include the option to extend for up to two periods of 12 months.Second stage: 4–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation2
  • Economic & financial standing

    SPD Question 4B.1.1: Economic Operators are required to provide statement of accounts or extracts relating to their business for the previous 3 years. NSS may require Economic Operators to provide additional information to demonstrate financial standing.

    Additional information can include but not limited to:

    • parent company accounts (if applicable) –
    • deeds of guarantee banker’s statements and references - accountants’ references
    • management accounts
    • financial projections, including cash flow forecasts
    • details and evidence of previous contracts, including contract values
    • capital availability
    • guarantees may be required from parent companies and from banks.

    Economic Operators who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.

    SPD Questions 4B.5.1a, 4B.5.1b and 4B.5.2: Economic Operators must confirm they have or will be able to obtain the required level of insurance listed below.

    Minimum: SPD Question 4B.1.1: Economic Operators must demonstrate the following financial capacity over the last 3 years: - turnover in respect of its most recent three full financial years must have been equal to or more than GBP 10m per annum. SPD Questions 4B.5.1a, 4B.5.1b and 4B.5.2: …
  • Technical & professional ability

    SPD Question 4C.1.2 - please refer to the Project Specific Questions within section 3.1 of the NHS Scotland Business Services Programme SPD Instructions for full detail of the requirement for this section. The scoring methodology is detailed in section 3.2 of the NHS Scotland Business Services Programme SPD Instructions.

    SPD Question 4C.2 - Economic Operators must confirm that they are certified under ISO27001.

    SPD Question 4C.6.1 - Economic Operators must confirm the number of UK based staff they have certified and trained on the SaaS technology that they have chosen to use within their tender.

    SPD Question 4C.10 - Economic Operators must provide details of the proportion (i.e. percentage) of the contract that it intends to subcontract.

Successive reduction
Candidates will be reduced successively across stages

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
11 May 2022, 10:01 BST
Last source update
19 May 2025, 14:45 BST
Authority reference
NP607425
FTS notice number
2025/S 000-022711
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-033656 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: Full information about the SPD stage is included in the NHS Scotland Business Services Programme SPD Instructions, found in the Attachments area of PCS-Tender. All dates, timescales and values set out in this notice and the procurement documents are estimates only and therefore subject to change during the tender process, if required. The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 6601. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: All Bidders must agree to support the concept, provision and ongoing development of community benefits provision in relation to this Agreement. Bidders will be required to provide a brief summary of the community benefits that have recently been delivered within Scotland, and also what impact and outcomes these have achieved. Bidders are also required to summarise any community/social benefits that will be delivered as part of this Agreement if successful, or, alternatively, confirm that they will engage with the NHS Scotland Community Benefits Gateway (CBG). (SC Ref:794410)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
18 Jun 2025, 17:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
270 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Nov 2022 → 21 Jul 2025 · 4 dates
  1. Next notice expected
    1 Nov 2022
  2. Notice published
    19 May 2025, 14:45 BST
  3. Submission deadline
    18 Jun 2025, 17:00 BST
  4. Invitations to tender expected
    21 Jul 2025, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 19 May 2025
  1. Published value published: £206,000,000
    19 May 2025, 14:45 BST
  2. Status changed to active
    19 May 2025, 14:45 BST
  3. Procurement method changed
    19 May 2025, 14:45 BST
  4. Deadline published: 18 Jun 2025, 17:00 BST
    19 May 2025, 14:45 BST
  5. Buyer details updated
    19 May 2025, 14:45 BST

Contracting authority & participating public bodies

2 public bodies on the notice

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact email, phone

Dispute resolution & review bodies

  • Sheriff Court HouseReview body Edinburgh

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.