Find a TenderAwarded
Published 13 Mar 2023, 15:47 GMT

Official UK procurement notice

NHS National Theatre Scheduling Solution

Official notice

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) (NHS & healthcare)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£6,400,000exc. VAT · 1 value update1.6% below published estimate
Submissions closed 24 Jan 2024awarded 13 May 2024
Awarded to Infix Support Limited

What is being bought

Published requirement description

NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model for NHS Scotland.

CPV: IT services: consulting, software development, Internet and support · Scheduling and productivity software package · Scheduling software package · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model…AwardedRenewalPublished value£6,400,000

NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model for NHS Scotland.

The solution will enable Health Boards across NHS Scotland to efficiently and effectively schedule theatre sessions in a way that optimises theatre use, reduces administrative burden and ultimately supports reduction of patient waiting lists for surgical procedures.

Delivery: Scotland · Scotland
Extensions: The Agreement includes two optional extension periods of 12 months each.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Functional Requirements: 40%
  • Non-functional Requirements: 30%
  • price: 30%
Published award criteria (3)
  • Functional Requirements: 40
  • Non-functional Requirements: 30
  • Price: 30
Conditions of participation2
  • Economic & financial standing

    SPD Q.4B.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to:

    • parent company accounts (if applicable)
    • deeds of guarantee
    • bankers statements and references
    • accountants’ references
    • management accounts
    • financial projections, including cash flow forecasts
    • details and evidence of previous contracts, including contract values
    • capital availability.

    Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.

    Q.4B.5.1 and Q.4B.5.2: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employers liability insurance: 5 000 000 GBP;

    Public liability insurance: 1 000 000 GBP;

    Professional indemnity insurance: 1 000 000 GBP

  • Technical & professional ability

    4C.1.2 Please provide details of three relevant examples of services carried out during the last three years.

    4.C.2 Bidders are required to confirm compliance with standards, such as ISO or equivalent, set by technical bodies, especially those responsible for quality control. Please provide examples such as the following:

    • Cyber Essentials
    • ISO 9001 - Quality Management Systems
    • ISO 27001 - Information Security Management
    • ISO 27017 - Code of practice for information security controls
    • ISO 27018 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors
    • UK Government 14 Cloud Security Principles

    Please state the relevance of any such educational and professional qualifications.

    4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.

    And:

    4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.

    4C.10: Bidders will be required to confirm whether they intend to …

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
13 Mar 2023, 15:47 GMT
Last source update
3 Jun 2024, 13:32 BST
Award evaluation window
24 Jan 2024 – …
Authority reference
NP510124
FTS notice number
2024/S 000-017154
Classification (CPV)
IT services: consulting, software development, Internet and supportScheduling and productivity software packageScheduling software packageSoftware package and information systems
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03b258 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: The estimated value provided in sections II.1.7 and V.2.4 includes the initial 36 month contract period and the two optional extension periods of 12 months each. (SC Ref:768249)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Submission deadline
24 Jan 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
24 Jan 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Jul 2023 → 3 Jun 2024 · 4 dates
  1. Next notice expected
    24 Jul 2023, 00:00 BST
  2. Submission deadline
    24 Jan 2024, 12:00 GMT
  3. Bids opened
    24 Jan 2024, 12:00 GMT
  4. Notice published
    3 Jun 2024, 13:32 BST

Notice history

6 events · 3 releases on Find a Tender · since 30 Nov 2023
  1. Published value published: £6,400,000
    30 Nov 2023, 14:40 GMT
  2. Status changed to active
    30 Nov 2023, 14:40 GMT
  3. Procurement method changed
    30 Nov 2023, 14:40 GMT
  4. Deadline published: 24 Jan 2024, 12:00 GMT
    30 Nov 2023, 14:40 GMT
  5. Buyer details updated
    30 Nov 2023, 14:40 GMT
  6. Status changed to complete
    3 Jun 2024, 13:32 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £6,300,0001 contract exc. VAT
Bids received 65 from SMEs
Contracts signed 1latest 13 May 2024
Awarded toValueDateStatus
Infix Support LimitedSME£6,300,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6bids · 6 electronic · 6 from abroad5——

Contracting authority & participating public bodies

2 public bodies on the notice

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact name, email

Dispute resolution & review bodies

  • Sheriff Court HouseReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • Infix Support LimitedAwarded supplier O Street, 39 - 41 Bank Street, Glasgow, Scotland, G12 8NEContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.