Official UK procurement notice
NHS Devon - High Intensity Use Service to Torbay and South Devon NHS Foundation Trust
Authority: NHS Devon Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionNHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity Use service in Torbay and South Devon.
The focus of the work includes identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay and South Devon NHS Foundation Trust.
This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
CPV: Guidance and counselling services
The lotProcurement structure
single lot · value publishedLot #1NHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity…AwardedRenewalPublished value£465,000
NHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity Use service in Torbay and South Devon. The focus of the work includes identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay and South Devon NHS Foundation Trust.
Core principles of the NHSE HIU model procured are that it is an assertive outreach service and does not punish people for being in crisis; instead, it provides a de-medicalised view of support and offers a personable, human touch. The key service principles are:
- Identify
- Personalise
- De-escalate
- Discharge
- Manage relapses.
- Quality of intervention
The HIU service offers a robust way of supporting people who make high intensity use of Torbay and South Devon NHS Foundation Trust (TSDFT) urgent and emergency care services. Additional information: The services are services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Service Model: 30%
- Patient safety, quality, and safeguarding: 10%
- Performance and service continuity: 10%
- Mobilisation: 20%
- Workforce: 20%
- Social Value: 10%
Published award criteria (7)
- Service Model: 30
- Patient safety, quality, and safeguarding: 10
- Performance and service continuity: 10
- Mobilisation: 20
- Workforce: 20
- Social Value: 10
- Price: Pass/Fail
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 16 Jan 2024, 15:31 GMT
- Last source update
- 8 Nov 2024, 15:15 GMT
- Award evaluation window
- 12 Feb 2024 – …
- FTS notice number
2024/S 000-036298- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-042da0Find a Tender
- Review procedure
As described in VI.3 above.
Publisher note: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The tendering process has been conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority ran a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services. Bidders were notified of a contract award decision and the Contracting Authority voluntarily observed the award decision notices provisions and held a 10-day standstill period in accordance with the Public Contracts Regulations 2015 ('Regulations'). At the start of the voluntary standstill period, a Contract award notification letter was sent to each Bidder in accordance with Regulation 86 of the Regulations. The Regulations provide that aggrieved parties are to take action in the High Court (England and Wales).
How it was run
Official notice- Submission deadline
- 12 Feb 2024, 17:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 1080 days from the deadline
- Bids opened
- 12 Feb 2024, 17:01 GMT
Timeline
12 Feb 2024 → 8 Nov 2024 · 3 dates- Submission deadline12 Feb 2024, 17:00 GMT
- Bids opened12 Feb 2024, 17:01 GMT
- Notice published8 Nov 2024, 15:15 GMT
Notice history
2 events · 3 releases on Find a Tender · since 20 Aug 2024- Status changed to complete20 Aug 2024, 16:05 BST
- Buyer details updated20 Aug 2024, 16:05 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DateV.2.1 | — | 1 Oct 2024 |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| The British Red Cross | £464,982 † | — | Awarded |
Contracts
Contract 026537-2024-1 · The British Red Cross
- Signed
- 1 Aug 2024
- Value
- £464,982
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- High Court LondonReview body
Bidders & participating suppliers
1 commercial party on the notice- British Red CrossAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria