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ClosedFind a Tender · UK4

NHS 111 Crisis Text Service

Buyer: South London and Maudsley NHS Foundation Trust →

Participate on health-family.force.com ↗External submission platform

BuyerSouth London and Maudsley NHS Foundation Trust
StatusClosed
Deadline8 Sept 2025
Value£450,000
Published13 Aug 2025

What is being bought

South London and Maudsley NHS Foundation Trust (SLaM) seeks to commission a high-quality, accessible, and inclusive crisis text service, designed to support individuals in emotional distress through real-time, text-based communication.

Categories

Health services 85100000

Lot details

Lot 1

No lot description published.

Statusactive
Value£450,000
Contract periodFrom 1 Jan 2026 to 31 Dec 2028
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Health servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health services (85100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,930 of 38,373 with a bid count)1.8 average (24,592 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer2Not publishedNot publishedNot published
Similar published value (0.5×–2×)1,1122 median · 3.3 average (21 of 1,112 with a bid count)1 average (23 of 1,112 with named award suppliers)3 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Indicative price outcome

£292,770 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £450,000.

This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05871b
Latest release ID048436-2025
Latest release timestampWed Aug 13 2025 13:25:35 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/048436-2025
Tender statusactive
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryservices
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: end2025-09-08T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2025-09-01T12:00:00+01:00
Award period: startNot published
Award period: endNot published
Submission method detailshttps://www.health-family.force.com/s/Welcome
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£450,000
Tender lots in source1
Tender items in source1
Tender documents in source1
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
13 Aug 2025tender048436-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "value": {
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    }
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  "language": "en",
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Complete JSON history (1 releases)
13 Aug 2025 · 048436-2025 · tender
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