Netcall Digital Customer Enablement Platform

Official notice

Authority: Cheshire East Council (Local council)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: North West (UKD6)

Awarded value£739,092published contract · exc. VAT

Awarded 31 Mar 2026no call for competition

Awarded to Netcall Systems Limited

What is being bought

Published requirement description

C5382 Netcall Digital Customer Enablement Platform for the council

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Netcall Digital Customer Enablement Platform for the councilAwarded

Delivery: North West

Extensions: 1 x 12 months extension

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 29 May 2026, 13:19 BST
Last source update: 29 May 2026, 13:19 BST
Authority reference: C5382
FTS notice number: 2026/S 000-050839
Classification (CPV): Software package and information systems
Delivery area: North West (UKD6)
Official registry OCID: ocds-h6vhtk-06a8e4 Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: This was a CCS G Cloud award

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £739,0921 contract exc. VAT

Bids received 1

Contracts signed 1latest 31 Mar 2026

Awarded to	Value	Date	Status
Netcall Systems Limited	£739,092 †	—	Awarded

Contracts

Contract 050839-2026-1 · Netcall Systems Limited
Signed
31 Mar 2026
Value
£739,092
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Cheshire East Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Delamere House, Delamere Street, Crewe, North West, CW12JZContact name, email, phone

Dispute resolution & review bodies

Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Netcall Systems LimitedAwarded supplierGB-COH: 03662618 Bedford, North West

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.