Netcall Digital Customer Enablement Platform

{
  "id": "050839-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-05-29T13:19:45+01:00",
  "ocid": "ocds-h6vhtk-06a8e4",
  "buyer": {
    "id": "GB-FTS-140931",
    "name": "Cheshire East Council"
  },
  "awards": [
    {
      "id": "050839-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03662618",
          "name": "Netcall Systems Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "C5382",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "1 x 12 months extension"
        },
        "hasOptions": true,
        "description": "Netcall Digital Customer Enablement Platform for the council",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKD6"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Netcall Digital Customer Enablement Platform",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "C5382  Netcall Digital Customer Enablement Platform for the council",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This was a CCS G Cloud award",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-140931",
      "name": "Cheshire East Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD62",
        "locality": "Crewe",
        "postalCode": "CW12JZ",
        "countryName": "United Kingdom",
        "streetAddress": "Delamere House, Delamere Street"
      },
      "details": {
        "url": "https://www.cheshireeast.gov.uk/home.aspx",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Cheshire East Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Simon Hagan",
        "email": "simon.hagan@cheshireeast.gov.uk",
        "telephone": "+44 1270686974"
      }
    },
    {
      "id": "GB-COH-03662618",
      "name": "Netcall Systems Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD6",
        "locality": "Bedford",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "03662618",
        "scheme": "GB-COH",
        "legalName": "Netcall Systems Limited"
      }
    },
    {
      "id": "GB-FTS-88",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "050839-2026-1",
      "value": {
        "amount": 739092,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "050839-2026-1",
      "dateSigned": "2026-03-31T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}