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Published 26 Mar 2024, 09:55 GMT

Official UK procurement notice

Payroll Bureau Software ITT

Official notice

Authority: Norfolk County Council (Local council)·Consortium: 2 public authorities

GoodsOpen procedureSME suitable
Sectors: Software Packages & ERP (48) Delivery: East of England (UKH15)
Awarded value£242,000published contract · exc. VAT
Submissions closed 1 Nov 2024awarded 11 Mar 2025
Awarded to Brain Payroll UK Limited
Contract term 3 yrs 11 moends 20 Dec 2028 · extension options published · starts 31 Jan 2025

What is being bought

Published requirement description

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:

  • Improve the accuracy, efficiency, and security of the payroll processing and reporting.
  • Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.
  • Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.
  • Reduce the operational costs and risks associated with the payroll processing and reporting.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrs 11 moPublished value£760,000
Contract period: 31 Jan 2025 – 20 Dec 2028 (3 yrs 11 mo)
Delivery: East of England · Norfolk
Extensions: The Contract may be extended by up to 48 months in 24-months increments at the Council’s discretion.Variant bids: not allowed
48000000 Software package and information systems

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30
Conditions of participation1
  • Suitability

    As stated in the procurement documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Mar 2024, 09:55 GMT
Last source update
4 Apr 2025, 08:24 BST
Award evaluation window
1 Nov 2024 – …
Authority reference
NCCT42927
FTS notice number
2025/S 000-012949
Classification (CPV)
Software package and information systems
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-044cc3 Find a Tender
Review and risk notes
Review procedure

Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

Publisher note: This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
1 Nov 2024, 11:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
1 Nov 2024, 11:02 GMT
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/norfolkcc/aspx/Home ↗

Timeline

1 Jun 2024 → 4 Apr 2025 · 5 dates
  1. Next notice expected
    1 Jun 2024, 00:00 BST
  2. Submission deadline
    1 Nov 2024, 11:00 GMT
  3. Bids opened
    1 Nov 2024, 11:02 GMT
  4. Contract starts
    31 Jan 2025
  5. Notice published
    4 Apr 2025, 08:24 BST

Notice history

5 events · 4 releases on Find a Tender · since 1 Oct 2024
  1. Status changed to active
    1 Oct 2024, 12:25 BST
  2. Procurement method changed
    1 Oct 2024, 12:25 BST
  3. Deadline published: 1 Nov 2024, 11:00 GMT
    1 Oct 2024, 12:25 BST
  4. Buyer details updated
    1 Oct 2024, 12:25 BST
  5. Status changed to complete
    4 Apr 2025, 08:24 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—ClassificationII.1.2——
—ClassificationII.2.2——

1 amendment published without a description.

Routine re-releases (4)
  • 2024-03: 1 release · 26 Mar 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £242,0001 contract exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 11 Mar 2025
Awarded toValueDateStatus
Brain Payroll UK LimitedSMENCCT42927 - Payroll Bureau Software——Awarded

Contracts

  • NCCT42927 - Payroll Bureau Software · Brain Payroll UK LimitedSME

    Signed
    11 Mar 2025
    Value
    £242,000
    Period
    … – 20 Dec 2028
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic1——

Contracting authority & participating public bodies

2 public bodies on the notice

Norfolk County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Martineau Lane, Norwich, NR1 2UE , Norwich, East of EnglandContact email Published organisation website ↗

Dispute resolution & review bodies

  • NpLawReview body Norwich

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria