Official UK procurement notice
Music Hub Customer Relationship Management System
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionNorfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision…Awarded
The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision for music education in England - that all children and young people should be able to create music, learn a musical instrument, make music with others, learn to sing, and progress their interests and talents as far as they would like. Partnership between the broad range of services, organisations, and educators that are relevant to the musical lives of children and young people is essential if this is to be achieved. The work of Norfolk County Council’s Music Service and the opportunities being created through the current Norfolk Music Hub structure for a diverse range of children and young people, including those with SEND and from our more disadvantaged communities, fully supports our shared ambition for all children and young people to Flourish. Given the demonstrable positive impact that engagement in music has for individuals, it is also in line with Norfolk’s Health and Wellbeing Strategy and its priorities to drive integration, prioritise prevention, address inequalities, and enable resilient communities. Therefore, Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required. Additional information: The contract is for an initial 3 years term with the possibility of further extensions up to an additional 4 years.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Suitability
This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗. Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 4 Mar 2024, 11:49 GMT
- Last source update
- 27 Jan 2025, 14:51 GMT
- Award evaluation window
- 5 Apr 2024 – …
- Authority reference
NCCT42883- FTS notice number
2025/S 000-002728- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-044518Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].
How it was run
Official notice- Submission deadline
- 5 Apr 2024, 10:55 BST
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 5 Apr 2024, 11:00 BST
Timeline
5 Apr 2024 → 27 Jan 2025 · 3 dates- Submission deadline5 Apr 2024, 10:55 BST
- Bids opened5 Apr 2024, 11:00 BST
- Notice published27 Jan 2025, 14:51 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete27 Jan 2025, 14:51 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SpeedAdmin ApSSMENCCT42883 | £38,600 † | — | Awarded |
Contracts
NCCT42883 · SpeedAdmin ApSSME
- Signed
- 27 Jan 2025
- Value
- £38,600
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic · 4 from abroad | 4 | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- SpeedAdmin ApSAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria