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Published 17 Mar 2023, 09:51 GMT

Official UK procurement notice

National Mental Health CCBT Software

Official notice

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") (NHS & healthcare)

2 lotsServicesOpen procedure
Published estimate£10,000,000total for 2 lots
Submissions closed 17 Apr 2023awarded 5 Jul 2023
Awarded to Big Health2 awards

What is being bought2 lots · detail below

Published requirement description

NHS National Services Scotland (NHS NSS) has procured Computerised Cognitive Behaviour Therapy (CCBT) software on behalf of Scottish Government. The contract is split into 2 lots, Generalised Anxiety Disorder and Insomnia.

CPV: IT services: consulting, software development, Internet and support

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£10,000,000 together) · same evaluation weights on every lot
Lot #1Generalised Anxiety Disorder (GAD)AwardedRenewalPublished value£5,000,000
Delivery: Scotland · Scotland
Extensions: Includes the option(s) to extend the contract for up to 2 periods of 12 months.Variant bids: not allowed
Lot #2InsomniaAwardedRenewalPublished value£5,000,000
Delivery: Scotland · Scotland
Extensions: Includes the option(s) to extend the contract for up to 2 periods of 12 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 85%Price: 15%
Published award criteria (2)
  • Quality: 85
  • Price: 15
Conditions of participation2
  • Economic & financial standing

    SPD Q4.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years.

    Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing.

    Additional information can include but not be limited to:

    • parent company accounts (if applicable)
    • deeds of guarantee
    • bankers statements and references
    • accountants’ references
    • management accounts
    • financial projections, including cash flow forecasts
    • details and evidence of previous contracts, including contract values
    • capital availability

    SPD Q4B.5.1b and 4B.5.2: Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.

    It is a requirement of this Contract that Bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employers liability insurance: 5 000 000 GBP;

    Public liability insurance: 1 000 000 GBP;

    Professional indemnity insurance: 1 000 000 GBP

  • Technical & professional ability

    SPD Q4C.1.2: Please provide relevant examples of supplies and/or services carried out during the last three years as specified in the Contract Notice.

    SPD Q4C.2: Bidders are required to confirm compliance with standards, such as ISO or equivalent, set by technical bodies, especially those responsible for quality control.

    Please provide examples such as the following:

    • Cyber Essentials
    • ISO 9001
    • Quality Management Systems
    • ISO 27001
    • Information Security Management
    • ISO 27017
    • Code of practice for information security controls
    • ISO 27018
    • Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors
    • UK Government 14 Cloud Security Principles

    Please state the relevance of any such educational and professional qualifications.

    SPD Q4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following:

    ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice.

    Please state the relevance of any such educational and professional qualifications.

    SPD Q4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following:

    ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qual…

What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
17 Mar 2023, 09:51 GMT
Last source update
1 Aug 2023, 15:51 BST
Award evaluation window
17 Apr 2023 – …
Authority reference
NP604823
FTS notice number
2023/S 000-022357
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03b3b9 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: The values provided in II.1.7 and V.2.4 include the initial 60 month contract period and the 24 month optional extension period(s). (SC Ref:740403)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
17 Apr 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
17 Apr 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Apr 2023 → 1 Aug 2023 · 3 dates
  1. Submission deadline
    17 Apr 2023, 12:00 BST
  2. Bids opened
    17 Apr 2023, 12:00 BST
  3. Notice published
    1 Aug 2023, 15:51 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    1 Aug 2023, 15:51 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £13,680,0002 contracts exc. VAT
Bids received 2
Contracts signed 2latest 5 Jul 2023
Awarded toValueDateStatus
Lot 1 · Generalised Anxiety Disorder (GAD)1 award
Big Health£6,840,000 †—Awarded
Lot 2 · Insomnia1 award
Big Health£6,840,000 †—Awarded

Contracts

  • Generalised Anxiety Disorder (GAD) · Big Health

    Signed
    5 Jul 2023
    Value
    £6,840,000
    Status
    active
  • Insomnia · Big Health

    Signed
    5 Jul 2023
    Value
    £6,840,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Generalised Anxiety Disorder (GAD)1bids · 1 electronic · 1 from abroad0——
2 · Insomnia1bids · 1 electronic · 1 from abroad0——

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Sheriff Court HouseReview body EdinburghContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Big HealthAwarded supplier 20 St Thomas Street, London, London, SE1 9RGContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.