Official UK procurement notice
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)·Consortium: 2 public authorities
Re-procurement plannedNational Framework Agreement for Teledermatology and Telemicrobiology Services · tender expected
What is being bought3 lots · detail below
Published requirement descriptionWhile the demand on radiology services is increasing with the quantity of scans and required reports going up, the number of radiologists is decreasing resulting in backlogs and pressure on existing staff. Teleradiology offers trusts an alternative to manage routine, urgent or specialist workload, and supports with the reduction of backlogs in care.
Teleradiology is the transmission of patients’ radiological images between different locations for the production of a primary report, expert second opinion or clinical review. Telepathology is the electronic transmission of pathological images, usually derived from microscopes, from one location to another, for the purpose of interpretation and diagnosis. The different locations can be within the same organisation or in different organisations, within the same country or across international boundaries.
Other areas of telemedicine are also now being explored, including but not limited to telepathology, telemicrobiology and teledermatology. The scope of this agreement will include these and other specialties of telemedicine to allow for expansion into new services during the term of the agreement, to help support the NHS with elective recovery.
Radiology workflow management systems are designed to improve productivity and efficiency in radiology departments. As business intelligence systems they allow precise forecasting of reporting capacity, enabling optimisation of departmental rotas and highlight areas for strategic recruitment based on supply and demand. These systems can reduce the costs of outsourcing and support radiology departments to operate as efficiently as possible.
Proposed Framework:
The Countess of Chester Hospital NHS Foundation Trust, through its Commercial Procurement Services, wishes to award a national framework agreement with three Lots:
Lot 1 – Teleradiology and Telemedicine Services
Lot 2 – Telepathology Services
Lot 3 – Radiology Workflow Management Systems
Tenders may be submitted for one or more Lots.
CPV: Health and social work services · Health services · Hospital and related services · Medical imaging services · Pathology services · Software package and information systems
How this framework works
From the published notice- Bids received
- 15 bids on the busiest of 3 lots · 14 suppliers appointed
Lots and requirements (3)Procurement structure
3 lots · no lot values published · evaluation weights differ by lotLot #1Teleradiology and Telemedicine ServicesAwarded Guernsey (GG), Isle of Man (IM) +2
Lot #2Telepathology ServicesAwarded Isle of Man (IM), UK
Lot 2 concerns the provision of Telepathology Services.
Lot #3Radiology Workflow Management SystemsAwarded Guernsey (GG), Isle of Man (IM) +2
Lot 3 concerns the provision of Radiology Workflow Management Systems, including all
associated service, maintenance and support.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Social value | Split |
|---|---|---|---|---|
| 1 · Teleradiology and Telemedicine Services | 70% | 20% | 10% | |
| 2 · Telepathology Services | 70% | 20% | 10% | |
| 3 · Radiology Workflow Management Systems | 70% | 20% | 10% |
- Price carries 20 points on every lot: a 10% discount moves about 2 points.
- “National Framework Agreement for Teleradiology, Telepathology and…” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 16 Jun 2022, 09:47 BST
- Last source update
- 4 Sept 2026, 09:09 BST
- Award evaluation window
- 20 Jul 2022 – …
- Authority reference
F/083/TSS/21/AB- FTS notice number
2026/S 000-083724- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-034719Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Further award notices may be published for this framework agreement.
How it was run
Official notice- Appointment period ends
- 18 Jul 2022, 14:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 20 Jul 2022, 14:00 BST
Timeline
18 Jul 2022 → 4 Sept 2026 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown18 Jul 2022, 14:00 BST
- Bids opened20 Jul 2022, 14:00 BST
- Notice published51 days ago4 Sept 2026, 09:09 BST
Notice history
2 events · 4 releases on Find a Tender · since 30 Sept 2022- Status changed to complete30 Sept 2022, 09:58 BST
- Buyer details updated4 Sept 2026, 09:09 BST
Routine re-releases (4)
- 2022-06: 1 release · 16 Jun 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast17 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 16 of these contracts carry the same published figure, £1, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 23 Jan 2023
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 18 Jan 2023
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 23 Dec 2022
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 20 Dec 2022
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 20 Dec 2022
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 10 Nov 2022
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 10 Nov 2022
- Value
- ceiling above
- Status
- active
National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services
- Signed
- 22 Sept 2022
- Value
- ceiling above
- Status
- active
Teleradiology and Telemedicine Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Teleradiology and Telemedicine Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Teleradiology and Telemedicine Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Teleradiology and Telemedicine Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Teleradiology and Telemedicine Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Teleradiology and Telemedicine Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Telepathology Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Telepathology Services
- Signed
- 15 Sept 2022
- Value
- ceiling above
- Status
- active
Contract 083724-2026-Awarded suppliers are stated in original F03 notice 2022/S 000-027423-1
- Signed
- 15 Sept 2022
- Value
- £100,000,000
- Status
- active
- Change The contract is being extended by six months. The modification does not materially alter the scope or nature of the existing contract. No earlier modifications have been made to the contract., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: At the time this framework agreement was procured, the framework host, as a diligent contracting authority could not reasonably have foreseen the introduction of a separate healthcare procurement regime in England and the resulting divergence between the eligible-users capable of being supported under the PCR 2015 and the PSR. In particular, it could not reasonably have anticipated that a replacement framework would need to accommodate two distinct regulatory and geographic user groups, with NHS organisations in Scotland and Northern Ireland requiring continued access to a framework outside the PSR. The modification is required to provide a short transitional period during which a replacement framework can be developed and implemented for those organisations. The extension does not alter the overall nature of the framework and is limited to the period necessary to ensure continuity of access for NHS organisations in Scotland and Northern Ireland, pending implementation of the replacement framework.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Teleradiology and Telemedicine Services | 15bids · 15 electronic | — | — | — |
| 2 · Telepathology Services | 14bids | — | — | — |
| 3 · Radiology Workflow Management Systems | 14bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Royal Courts of JusticeReview body
Framework contractors & participating bidders
15 commercial parties on the notice- 4ways Healthcare LtdFramework contractor
- Awarded suppliers are stated in original F03 notice 2022/S 000-027423Framework contractor
- Axon Medical LtdFramework contractor
- Business and Service Solutions LimitedFramework contractor
- DMC Imaging LtdFramework contractor
- Diagnexia UK LtdFramework contractor
- Everlight Radiology LtdFramework contractor
- Friends Medical Service LtdFramework contractor
- Hexarad Group LtdFramework contractor
- Hexarad Group LtdFramework contractor
Show 5 more suppliers
- TXM Teleconsult LimitedFramework contractor
- Tesla Radiology Solutions LtdFramework contractor
- The International Radiology Reporting Group LtdFramework contractor
- Uralensis Innov8 LtdFramework contractor
- Vital Radiology Services LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Technical selection criteria
- Economic and financial selection criteria