Find a TenderAwarded
Published 16 Jun 2022, 09:47 BST

Official UK procurement notice

National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

Official notice

Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)·Consortium: 2 public authorities

Framework agreement3 lotsServicesOpen procedure
Sectors: Health & Social Care (85) Delivery: Guernsey (GG)Isle of Man (IM)Jersey (JE)
+1 moreUK
Framework ceiling (notional)£100,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 18 Jul 2022awarded 23 Jan 2023
Lots 3see the lot list below

Re-procurement plannedNational Framework Agreement for Teledermatology and Telemicrobiology Services · tender expected

What is being bought3 lots · detail below

Published requirement description

While the demand on radiology services is increasing with the quantity of scans and required reports going up, the number of radiologists is decreasing resulting in backlogs and pressure on existing staff. Teleradiology offers trusts an alternative to manage routine, urgent or specialist workload, and supports with the reduction of backlogs in care.

Teleradiology is the transmission of patients’ radiological images between different locations for the production of a primary report, expert second opinion or clinical review. Telepathology is the electronic transmission of pathological images, usually derived from microscopes, from one location to another, for the purpose of interpretation and diagnosis. The different locations can be within the same organisation or in different organisations, within the same country or across international boundaries.

Other areas of telemedicine are also now being explored, including but not limited to telepathology, telemicrobiology and teledermatology. The scope of this agreement will include these and other specialties of telemedicine to allow for expansion into new services during the term of the agreement, to help support the NHS with elective recovery.

Radiology workflow management systems are designed to improve productivity and efficiency in radiology departments. As business intelligence systems they allow precise forecasting of reporting capacity, enabling optimisation of departmental rotas and highlight areas for strategic recruitment based on supply and demand. These systems can reduce the costs of outsourcing and support radiology departments to operate as efficiently as possible.

Proposed Framework:

The Countess of Chester Hospital NHS Foundation Trust, through its Commercial Procurement Services, wishes to award a national framework agreement with three Lots:

Lot 1 – Teleradiology and Telemedicine Services

Lot 2 – Telepathology Services

Lot 3 – Radiology Workflow Management Systems

Tenders may be submitted for one or more Lots.

CPV: Health and social work services · Health services · Hospital and related services · Medical imaging services · Pathology services · Software package and information systems

How this framework works

From the published notice
Bids received
15 bids on the busiest of 3 lots · 14 suppliers appointed

Lots and requirements (3)Procurement structure

3 lots · no lot values published · evaluation weights differ by lot
Lot #1Teleradiology and Telemedicine ServicesAwarded Guernsey (GG), Isle of Man (IM) +2
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #2Telepathology ServicesAwarded Isle of Man (IM), UK

Lot 2 concerns the provision of Telepathology Services.

Delivery listed: Isle of Man (IM), UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #3Radiology Workflow Management SystemsAwarded Guernsey (GG), Isle of Man (IM) +2

Lot 3 concerns the provision of Radiology Workflow Management Systems, including all

associated service, maintenance and support.

Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 20 points on every lot: a 10% discount moves about 2 points.
  • “National Framework Agreement for Teleradiology, Telepathology and…” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
16 Jun 2022, 09:47 BST
Last source update
4 Sept 2026, 09:09 BST
Award evaluation window
20 Jul 2022 – …
Authority reference
F/083/TSS/21/AB
FTS notice number
2026/S 000-083724
Classification (CPV)
Health and social work servicesHealth servicesHospital and related servicesMedical imaging servicesPathology servicesSoftware package and information systems
Delivery area
Guernsey (GG)Isle of Man (IM)Jersey (JE)UK
Official registry OCID
ocds-h6vhtk-034719 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Further award notices may be published for this framework agreement.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
18 Jul 2022, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
20 Jul 2022, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Jul 2022 → 4 Sept 2026 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    18 Jul 2022, 14:00 BST
  2. Bids opened
    20 Jul 2022, 14:00 BST
  3. Notice published51 days ago
    4 Sept 2026, 09:09 BST

Notice history

2 events · 4 releases on Find a Tender · since 30 Sept 2022
  1. Status changed to complete
    30 Sept 2022, 09:58 BST
  2. Buyer details updated
    4 Sept 2026, 09:09 BST
Routine re-releases (4)
  • 2022-06: 1 release · 16 Jun 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 14admitted to the panel · see the list ↓
Bids received 15busiest of 3 lots
Contracts signed 17latest 23 Jan 2023

17 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 16 of these contracts carry the same published figure, £1, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    23 Jan 2023
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    18 Jan 2023
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    23 Dec 2022
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    20 Dec 2022
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    20 Dec 2022
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    10 Nov 2022
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    10 Nov 2022
    Value
    ceiling above
    Status
    active
  • National Framework Agreement for Teleradiology, Telepathology and Telemedicine Services

    Signed
    22 Sept 2022
    Value
    ceiling above
    Status
    active
  • Teleradiology and Telemedicine Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Teleradiology and Telemedicine Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Teleradiology and Telemedicine Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Teleradiology and Telemedicine Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Teleradiology and Telemedicine Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Teleradiology and Telemedicine Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Telepathology Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Telepathology Services

    Signed
    15 Sept 2022
    Value
    ceiling above
    Status
    active
  • Contract 083724-2026-Awarded suppliers are stated in original F03 notice 2022/S 000-027423-1

    Signed
    15 Sept 2022
    Value
    £100,000,000
    Status
    active
    • Change The contract is being extended by six months. The modification does not materially alter the scope or nature of the existing contract. No earlier modifications have been made to the contract., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: At the time this framework agreement was procured, the framework host, as a diligent contracting authority could not reasonably have foreseen the introduction of a separate healthcare procurement regime in England and the resulting divergence between the eligible-users capable of being supported under the PCR 2015 and the PSR. In particular, it could not reasonably have anticipated that a replacement framework would need to accommodate two distinct regulatory and geographic user groups, with NHS organisations in Scotland and Northern Ireland requiring continued access to a framework outside the PSR. The modification is required to provide a short transitional period during which a replacement framework can be developed and implemented for those organisations. The extension does not alter the overall nature of the framework and is limited to the period necessary to ensure continuity of access for NHS organisations in Scotland and Northern Ireland, pending implementation of the replacement framework.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Teleradiology and Telemedicine Services15bids · 15 electronic———
2 · Telepathology Services14bids———
3 · Radiology Workflow Management Systems14bids———

Contracting authority & participating public bodies

2 public bodies on the notice

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsHealth GB-NHS: PGCG-2135-TXWL Liverpool Road, Chester, North West, CH21ULContact email

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Framework contractors & participating bidders

15 commercial parties on the notice
Show 5 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria