Find a TenderPast planning noticePreliminary market engagement notice
Published 9 Jul 2025, 11:38 BST

Official UK procurement notice

National Framework Agreement for Audiology Patient Management Systems

Official notice

Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)

Framework agreementGoodsAbove thresholdSME suitable
Sectors: Software Packages & ERP (48) Delivery listed: Guernsey (GG)Isle of Man (IM)Jersey (JE)
+1 moreUK
Planned pipeline value£15,000,000pipeline notice, not a live tender
Tender notice expected 31 Jul 2025from the planned procurement notice
Framework period 4 yrsends 10 Oct 2029 · starts 11 Oct 2025

What is being bought

Published requirement description

An audiology patient management system creates an integrated platform for both appointment management and clinical processes such as audiometry and hearing aid fitting and is therefore integral to the provision of Audiology services at multiple clinical sites.

The objective of this framework is to provide Public Sector Organisations with a compliant route to contract for a specialist Audiology Patient Management System, along with all associated and support services.

The Audiology Patient Management System will be used by NHS Audiology departments and services, and related NHS services such as Ear Nose & Throat (ENT) departments. The System supports the ability to manage all aspects of daily patient flow and general departmental management. Ongoing software support and maintenance is also required, including for systems previously installed.

The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents.

CPV: Software package and information systems

How this framework works

From the published notice
Framework period
4 yrs from 11 Oct 2025

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 4 yrsSME
Contract period: 11 Oct 2025 – 10 Oct 2029 (4 yrs)
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), UKEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “National Framework Agreement for Audiology Patient Management Systems” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Jul 2025, 11:38 BST
Last source update
9 Jul 2025, 11:38 BST
Authority reference
F/079/AUD//MH
FTS notice number
2025/S 000-038526
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Software package and information systems
Delivery area in notice
Guernsey (GG)Isle of Man (IM)Jersey (JE)UK
Official registry OCID
ocds-h6vhtk-055bd6 Find a Tender

How it was run

Official notice
Appointment period ends
—

Timeline

9 Jul 2025 → 11 Oct 2025 · 4 dates
  1. Planning notice published
    9 Jul 2025, 11:38 BST
  2. Market engagement
    21 Jul 2025, 23:59 BST

    The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents. Suppliers participating in this market consultation are not guaranteed to receive either an Invitation to Tender (if Invitations to Tender are issued), or a place on any framework agreement which may be awarded following an Invitation to Tender.

    Please email [email protected] to express interest in taking part in this market engagement process. We will then be in contact to arrange the next steps.

  3. Tender notice expected
    31 Jul 2025, 23:59 BST
  4. Contract starts383 days ago
    11 Oct 2025, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    9 Jul 2025, 11:38 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Contracting authorityPublic authority - central government GB-NHS: RJR · GB-PPON: PGCG-2135-TXWL Liverpool Road, Chester, North West, CH2 1ULContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure