Find a TenderAwarded
Published 2 Aug 2021, 22:45 BST

Official UK procurement notice

National Framework Agreement for Audiology Patient Management Systems

Official notice

Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)

Framework agreement2 lotsGoodsOpen procedure
Sectors: Software Packages & ERP (48) Delivery: UK
Framework ceiling (notional)£15,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 6 Sept 2021awarded 12 Oct 2021
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

The Countess of Chester Hospital NHS Foundation Trust, through its commercial procurement services, wishes to award a multi-supplier national framework agreement with two lots:

Lot 1: Provision of Complete Audiology Patient Management System;

Lot 2: Provision of Ongoing Service, Maintenance and Support.

Lot 2 is expected to be used to award contracts for the ongoing maintenance of an already installed system.

Tenders may be submitted for one or both lots.

CPV: Software package and information systems

How this framework works

From the published notice
Bids received
2 bids on the busiest of 2 lots · 1 suppliers appointed

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Provision of Complete Audiology Patient Management SystemAwarded

Lot 1 concerns the provision of a complete Audiology Patient Management System, including all associated service, maintenance and support. This includes support for the transition from a legacy system.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #2Provision of Ongoing Service, Maintenance and SupportAwarded

Lot 2 is for any Clinent that has an existing Audiology Patient Management System and needs to procure ongoing services to enable to continued operation of the system.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 20 points on every lot: a 10% discount moves about 2 points.
  • “National Framework Agreement for Audiology Patient Management Systems” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
2 Aug 2021, 22:45 BST
Last source update
14 Oct 2021, 22:45 BST
Award evaluation window
8 Sept 2021 – …
Authority reference
F/079/AUD/21/IB
FTS notice number
2021/S 000-025787
Classification (CPV)
Software package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02cfc6 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: How to express interest and bid for this opportunity 1) Browse to the esourcing portal https://www.nhssourcing.co.uk and click on view current opportunities; 2) Select the title of the ITT. 3) Review the ITT, framework agreement specification, prerequisites and list of eligible users (you may do this without registering). 4) Register your organisation on the eSourcing portal (this is only required once). 5) Accept the portal terms and conditions and click ‘continue’, enter your organisation and user details; note the username you chose and click ‘Save’ when complete; you will shortly receive an e-mail with your unique password (please keep this secure); 6) Login to the portal with the username/password. 7) Click the ‘PQQs/ITTs Open To All Suppliers’ link (These are pre-qualification questionnaires or invitations to tender open to any registered supplier). 8) Click on the relevant PQQ/ITT to access the content. 9) Click the ‘Express Interest’ button at the top of the page. This will move the PQQ/ITT into your ‘My PQQs/My ITTs’ page (This is a secure area reserved for your projects only). You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ITT Details’ box. 10) Responding to the ITT. Click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining). You can now use the messages function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the on-screen instructions to complete the ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering help desk.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
6 Sept 2021, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
8 Sept 2021, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Sept 2021 → 14 Oct 2021 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    6 Sept 2021, 14:00 BST
  2. Bids opened
    8 Sept 2021, 14:00 BST
  3. Notice published
    14 Oct 2021, 22:45 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    14 Oct 2021, 22:45 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 2busiest of 2 lots
Contracts signed 2latest 12 Oct 2021

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £1, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1: Provision of Complete Audiology Patient Management System

    Signed
    12 Oct 2021
    Value
    ceiling above
    Status
    active
  • Lot 2: Provision of Ongoing Service, Maintenance and Support

    Signed
    12 Oct 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Provision of Complete Audiology Patient Management System2bids———
2 · Provision of Ongoing Service, Maintenance and Support2bids———

Contracting authority & participating public bodies

Countess of Chester Hospital NHS Foundation Trust

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsHealth Liverpool Road, Chester, UK, CH2 1ULContact email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeMediation body London

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria