Find a TenderCancelledProcurement termination notice
Published 27 Jan 2026, 08:27 GMT

Official UK procurement notice

Multiple and Complex Needs Support Service

Authority: Southend-on-Sea City Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Budget not disclosedValue not published
Submission deadline Not published
Next notice expected 30 Sept 2025
Contract term 3 yrsup to 6 yrs with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Southend-on-Sea City Council (the Council) may be seeking to appoint a suitably qualified organisation, to deliver an effective, outcome-focussed service which enables and empowers people with multiple and complex needs to overcome them and live healthy and independent lives on behalf of the Council. Further required detail on any related process will be made available in due course, if applicable.

All information in this notice is subject to change depending upon the future defining of the Council's requirements, in relation to establishing best value. This includes, but is not limited to, the method used to procure the contract, duration of the contract and the possible extensions.

This notice should have been published previously; however, due to an administrative oversight, it was not. Once the issue came to our attention, we took immediate steps to rectify the situation.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1Lot 1CancelledRenewal 3 yrsSMEVCSE
Contract period: 1 Apr 2026 — 31 Mar 2029 (3 yrs) · up to 6 yrs with extensionsEligibility: SME eligibleVCSE eligibleDelivery: East of England
Extensions
Extension options published
85000000 Health and social work services

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
27 Jan 2026, 08:27 GMT
Last source update
27 Jan 2026, 08:27 GMT
Authority reference
DN775964
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH31)
Official registry OCID
ocds-h6vhtk-05032c

How it was run

Submission deadline
—

Timeline

5 published dates · Europe/London
  1. Planning notice published
    15 Apr 2025, 13:06 BST
  2. Market engagementmet
    2 May 2025, 23:59 BST
    The purpose of the update for this Preliminary Market Engagement Notice is to provide advance notice to the marketplace for the upcoming tender opportunity and the intention of the Council to hold a preliminary market engagement session to identify potential providers to ensure the submission of more…strong bids. A market engagement questionnaire was issued in the first instance, aiming to support the design of the model of the new service. Following this period of analysis of responses, and to provide potential providers with more information about the upcoming opportunity, we are hosting an online Market Engagement session that will take place on Friday 30th May 2025 from 10:30am - 12:30pm. The session is advertised openly using this notice. If you would like to attend, please register your interest my emailing [email protected] with confirmation of the name, position, email address and contact details of each attendee/s. The deadline for registration is 1pm on Thursday 29th May 2025. Important Information This Notice is for informational purposes only and is not a formal invitation to tender. Its aim is to enhance transparency and competition for the upcoming contract notice. All details provided here may be updated or changed in the final contract notice. The Council reserves the right to cancel, postpone, suspend or abort this procurement at any stage. The issue of this notice in no way commits the Council to commence the procurement process. PLEASE NOTE: Attendance at this market engagement event is optional and does not provide suppliers with an advantage in any future related procurement. Attendance also does not constitute as an intention to tender for any future related procurement.
  3. Next notice expected360 days ago
    30 Sept 2025, 23:59 BST
  4. Latest notice published242 days ago
    27 Jan 2026, 08:27 GMT
  5. Contract starts178 days ago
    1 Apr 2026, 00:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—13 Nov 2025CancelledThe decision was made to bring this service in-house to be delivered by the Council's Arms Length Housing Manage Organisation, South Essex Homes (SEH). Review of current service delivery and insights from stakeholder and service user engagement highlighted the need for a model of delivery which is better integrated with wider services and can take a more coordinated and agile approach to managing need across a number of accommodation settings. Due to the current configuration of services and proposed financial model, it is felt that directly awarding this contract to South Essex Homes is the preferred commissioning route. SEH already manage most of the properties in which the target population resides. Awarding the contract to SEH presents opportunities for better management of the mobilisation of the new service model, greater control over delivery and the interface with wider housing management and allocation functions, and greater integration with social care.

Notice history

10 events · 5 releases on Find a Tender · since 15 Apr 2025
  1. Procurement termination notice published
    27 Jan 2026, 08:27 GMTUK12
  2. Status changed to withdrawn
    27 Jan 2026, 08:27 GMT
  3. Procurement method changed
    27 Jan 2026, 08:27 GMT
  4. Buyer details updated
    27 Jan 2026, 08:27 GMT
  5. Pipeline notice published
    17 Sept 2025, 14:18 BSTUK1
  6. Status changed to planned
    17 Sept 2025, 14:18 BST
  7. Procurement method changed
    17 Sept 2025, 14:18 BST
  8. Preliminary market engagement notice published
    16 May 2025, 11:41 BSTUK2
  9. Preliminary market engagement notice published
    16 Apr 2025, 15:40 BSTUK2
  10. Preliminary market engagement notice published
    15 Apr 2025, 13:06 BSTUK2
Published amendments (2)

Microsoft form link to market engagement questionnaire has been added.

Edited to add details of the Market Engagement event on Friday 30th May 2025 at 10.30am. If you would like to attend, please register your interest my emailing [email protected] with confirmation of the name, position, email address and contact details of each attendee/s.

Routine re-releases (5)
  • 2025-04: 2 releases · 15 Apr 2025 — 16 Apr 2025

Contracting authority & participating public bodies

Southend-on-Sea City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJDT-6566-GZNX Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend On Sea, East of England, ss2 6fa [email protected]

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure