← Back to search results

AwardedFind a Tender · award
BuyerCambridgeshire Community Services NHS Trust
StatusAwarded
DeadlineNot published
Value£2,000,000
Published2 Mar 2026

What is being bought

The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or "waiting well" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.

Delivery location

UKH1

Categories

Medical practice and related services 85120000Physiotherapy services 85142100

Lot details

Lot 1

This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.<br/><br/>The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process <br/><br/>All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Medical practice and related servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Medical practice and related services (85120000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8517,1841 median · 31.7 average (8,115 of 17,184 with a bid count)2 average (9,050 of 17,184 with named award suppliers)10 comparable price pairs
Same buyer61 median · 1 average (5 of 6 with a bid count)1 average (5 of 6 with named award suppliers)Not published
Delivery region: UKH1661 median · 9.2 average (31 of 66 with a bid count)1.3 average (36 of 66 with named award suppliers)Not published
Similar published value (0.5×–2×)7554 median · 17 average (28 of 755 with a bid count)1.9 average (29 of 755 with named award suppliers)4 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Indicative price outcome

£1,301,199 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £2,000,000.

This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

018263-2026-1

Statusactive
Value£2,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-064b03
Latest release ID018263-2026
Latest release timestampMon Mar 02 2026 10:18:16 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
2 Mar 2026award, contract018263-2026
9 Feb 2026planning011334-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "018263-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-02T10:18:16Z",
  "ocid": "ocds-h6vhtk-064b03",
  "buyer": {
    "id": "GB-FTS-116650",
    "name": "Cambridgeshire Community Services NHS Trust"
  },
  "awards": [
    {
      "id": "018263-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-175720",
          "name": "Flok Health Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-064b03",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.<br/><br/>The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process <br/><br/>All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH1"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85120000",
            "scheme": "CPV",
            "description": "Medical practice and related services"
          }
        ]
      }
    ],
    "title": "MSK AI Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or \"waiting well\" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.",
    "classification": {
      "id": "85142100",
      "scheme": "CPV",
      "description": "Physiotherapy services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-116650",
      "name": "Cambridgeshire Community Services NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH12",
        "locality": "St Ives",
        "postalCode": "PE27 4LG",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7/8 Meadow Lane"
      },
      "details": {
        "url": "https://www.cambscommunityservices.nhs.uk/",
        "buyerProfile": "https://www.cambscommunityservices.nhs.uk/",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "NHS Trust"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Cambridgeshire Community Services NHS Trust"
      },
      "contactPoint": {
        "name": "Jessica Clark",
        "email": "jess.clark1@nhs.net"
      }
    },
    {
      "id": "GB-FTS-175720",
      "name": "Flok Health Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH1",
        "locality": "Cambridge",
        "postalCode": "CB23 7EE",
        "countryName": "United Kingdom",
        "streetAddress": "Lime Tree Barn, Foxes Bridge Farm, Royston Lane, Comberton"
      },
      "details": {
        "url": "http://www.flok.health",
        "scale": "sme"
      },
      "identifier": {
        "id": "13873781",
        "legalName": "Flok Health Ltd"
      }
    },
    {
      "id": "GB-FTS-108232",
      "name": "Cambridgeshire Community Services NHS Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "St Ives",
        "postalCode": "Pe27 4LG",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7/8 Meadow Lane"
      },
      "identifier": {
        "legalName": "Cambridgeshire Community Services NHS Trust"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018263-2026-1",
      "value": {
        "amount": 2000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018263-2026-1",
      "dateSigned": "2026-03-02T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
2 Mar 2026 · 018263-2026 · award, contract
{
  "id": "018263-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-02T10:18:16Z",
  "ocid": "ocds-h6vhtk-064b03",
  "buyer": {
    "id": "GB-FTS-116650",
    "name": "Cambridgeshire Community Services NHS Trust"
  },
  "awards": [
    {
      "id": "018263-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-175720",
          "name": "Flok Health Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-064b03",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.<br/><br/>The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process <br/><br/>All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH1"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85120000",
            "scheme": "CPV",
            "description": "Medical practice and related services"
          }
        ]
      }
    ],
    "title": "MSK AI Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or \"waiting well\" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.",
    "classification": {
      "id": "85142100",
      "scheme": "CPV",
      "description": "Physiotherapy services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-116650",
      "name": "Cambridgeshire Community Services NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH12",
        "locality": "St Ives",
        "postalCode": "PE27 4LG",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7/8 Meadow Lane"
      },
      "details": {
        "url": "https://www.cambscommunityservices.nhs.uk/",
        "buyerProfile": "https://www.cambscommunityservices.nhs.uk/",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "NHS Trust"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "Cambridgeshire Community Services NHS Trust"
      },
      "contactPoint": {
        "name": "Jessica Clark",
        "email": "jess.clark1@nhs.net"
      }
    },
    {
      "id": "GB-FTS-175720",
      "name": "Flok Health Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH1",
        "locality": "Cambridge",
        "postalCode": "CB23 7EE",
        "countryName": "United Kingdom",
        "streetAddress": "Lime Tree Barn, Foxes Bridge Farm, Royston Lane, Comberton"
      },
      "details": {
        "url": "http://www.flok.health",
        "scale": "sme"
      },
      "identifier": {
        "id": "13873781",
        "legalName": "Flok Health Ltd"
      }
    },
    {
      "id": "GB-FTS-108232",
      "name": "Cambridgeshire Community Services NHS Trust",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "St Ives",
        "postalCode": "Pe27 4LG",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7/8 Meadow Lane"
      },
      "identifier": {
        "legalName": "Cambridgeshire Community Services NHS Trust"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018263-2026-1",
      "value": {
        "amount": 2000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018263-2026-1",
      "dateSigned": "2026-03-02T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
9 Feb 2026 · 011334-2026 · planning
{
  "id": "011334-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-02-09T12:05:36Z",
  "ocid": "ocds-h6vhtk-064b03",
  "buyer": {
    "id": "GB-NHS-NHS Organisation",
    "name": "CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST"
  },
  "tender": {
    "id": "ocds-h6vhtk-064b03",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.\nThe Trust are following the PSR Most Suitable Provider (MSP) process. \nThis notice is to understand any suitable and capable suppliers able to supply the services detailed in the Short Description. \nAny suppliers that believe they meet the capabilities must advise the Trust Contact by 23rd February 2026 in adherence with the 14 day timeline under the MSP process. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH1"
          },
          {
            "region": "UKH2"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85120000",
            "scheme": "CPV",
            "description": "Medical practice and related services"
          }
        ]
      }
    ],
    "title": "MSK AI Service",
    "value": {
      "amount": 2000000,
      "currency": "GBP"
    },
    "status": "planned",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).\nThe expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or \"waiting well\" initiative.\nThe model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.\nTo this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.\nThe full specification, with the Authority's detailed requirements, can be requested by emailing the Trust Contact for this notice.",
    "communication": {
      "futureNoticeDate": "2026-03-02T00:00:00Z"
    },
    "classification": {
      "id": "85142100",
      "scheme": "CPV",
      "description": "Physiotherapy services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-NHS Organisation",
      "name": "CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH1",
        "locality": "Cambridgeshire",
        "postalCode": "PE274LG",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7/8, Meadow Park, St. Ives"
      },
      "details": {
        "url": "https://www.cambscommunityservices.nhs.uk/",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "NHS Health"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "NHS Organisation",
        "scheme": "GB-NHS",
        "legalName": "CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST"
      },
      "contactPoint": {
        "name": "Jessica Clark",
        "email": "jess.clark1@nhs.net",
        "telephone": "+44 7908249952"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}