Find a TenderAwarded
Published 20 Mar 2024, 12:09 GMT

Official UK procurement notice

Money Transmission Services for Government Banking

Official notice

Authority: HM Revenue & Customs (Central government)·Consortium: 3 public authorities

3 lotsServicesRestricted procedureMax 2 lots per supplier
Published estimate£334,000,000total for 3 lots
Submissions closed 19 Apr 2024awarded 28 Jul 2025
Awarded to NatWest Group +2 more3 awards

What is being bought3 lots · detail below

Published requirement description

His Majesty's Revenue and Customs (HMRC) is the UK's tax, payments and customs authority and collects the money that pays for the UK's public services and gives financial support to people.

Government Banking (GB) sits within HMRC and is the banking shared service provider to Government and the wider public sector, providing banking services to over 600 organisations (hereafter referred to as "customers").

To deliver the direct-to-bank model and facilitate payments in and out of Government, GB contracts with commercial banks.

The contracts will be enabled for use by GB customers including Government departments, executive agencies, non-departmental bodies, and the wider public sector( including the National Health Service).

CPV: Banking services · Financial consultancy, financial transaction processing and clearing-house services · For foreign exchange · Foreign exchange services · Treasury services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£334,000,000 together) · win at most 2 of them
Lot #1House Bank AAwardedPublished value£99,000,000
Lot #2House Bank BPublished value£166,000,000

Lot 2 - "House Bank B" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.

GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope:

  • Account Provision;
  • Electronic Banking;
  • Payment Products
  • Reporting
  • Customer Support
  • Incident Management
  • Overlay Services Additional information: This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details.

If you are not already registered, the registration link is: hmrc.sourcing ↗ eu.ariba.com/ad/selfRegistration

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

Once you

Show less additional text

have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact [email protected] (after first checking your spam in-box) confirming when your registration request was first made.

Once you have obtained 'your organization's account ID' number, please email [email protected] and [email protected] and copy in [email protected] and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received.

Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm ↗. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

Delivery: UK
Variant bids: not allowed
Lot #3Overseas PaymentsPublished value£69,000,000

Lot 3 - "Overseas Payments" covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services. Additional information: This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details.

If you are not already registered, the registration link is: hmrc.sourcing ↗ eu.ariba.com/ad/selfRegistration

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

Once you

Show less additional text

have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact [email protected] (after first checking your spam in-box) confirming when your registration request was first made.

Once you have obtained 'your organization's account ID' number, please email [email protected] and [email protected] and copy in [email protected] and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received.

Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm ↗. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

Delivery: UK
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical Quality: 60%
  • Price: 30%
  • Social Value: 10%
Published award criteria (3)
  • Technical Quality: 60
  • Social Value: 10
  • Price: 30
Lot distribution rule: At the Award Stage Bidders may bid for one or multiple Lots, however, to provide additional resilience to the provision of the services the Authority has made a strategic decision that a single supplier shall not be awarded both House Bank Lots.
Conditions of participation2
  • Suitability

    To progress through to the Award Stage, in addition to the standard Selection Stage criteria, participants must be able to confirm;

    They are licensed and regulated by the Financial Conduct Authority

  • Technical & professional ability

    Participants must have the capacity to manage the volumes to a similar order of magnitude to the current contract (indicative volumes will be provided as part of the tender documentation)

    Payment scheme participation status - it is a requirement that any bidders (including the prime bidder in a consortium bid, that being the entity with whom the Authority would have a direct contractual relationship):

    for Lots 1 and 2 must be direct participants of Bacs, Faster Payments and ICS on or before the date of contract award.

    for Lot 3, bidders must be direct participants of SWIFT on or before the date of contract award.

    Failure to conform with any of the above requirements will result in participants at Selection Stage failing to be invited to progress to the Award Stage.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
20 Mar 2024, 12:09 GMT
Last source update
12 Aug 2025, 11:26 BST
FTS notice number
2025/S 000-047941
Classification (CPV)
Banking servicesFinancial consultancy, financial transaction processing and clearing-house servicesFor foreign exchangeForeign exchange servicesTreasury services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-044ac2 Find a Tender

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Language: EN
Submission deadline
19 Apr 2024, 14:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Participation fee
document
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Apr 2024 → 12 Aug 2025 · 3 dates
  1. Submission deadline
    19 Apr 2024, 14:00 BST
  2. Invitations to tender expected
    28 May 2024, 00:00 BST
  3. Notice published
    12 Aug 2025, 11:26 BST

Notice history

6 events · 5 releases on Find a Tender · since 29 Jul 2025
  1. Status changed to complete
    29 Jul 2025, 10:34 BST
  2. Procurement method changed
    29 Jul 2025, 10:34 BST
  3. Buyer details updated
    29 Jul 2025, 10:34 BST
  4. Procurement method changed
    31 Jul 2025, 08:46 BST
  5. Buyer details updated
    31 Jul 2025, 08:46 BST
  6. Buyer details updated
    12 Aug 2025, 11:26 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextIV.1.1Open procedureRestricted procedure

1 amendment published without a description.

Routine re-releases (5)
  • 2025-07: 1 release · 29 Jul 2025
  • 2024-03: 1 release · 20 Mar 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £321,420,0003 contracts exc. VAT
Bids received 5
Contracts signed 3latest 28 Jul 2025
Awarded toValueDateStatus
Lot 1 · House Bank A3 awards
NatWest GroupMoney Transmission Services House Bank B£166,800,000 †—Awarded
CITIBANK N.A. LONDON BRANCH£55,020,000 †—Awarded
Lloyds Bank Plc£99,600,000 †—Awarded

Contracts

  • Contract 047871-2025-1 · Lloyds Bank Plc

    Signed
    28 Jul 2025
    Value
    £99,600,000
    Status
    active
  • Contract 044535-2025-1 · CITIBANK N.A. LONDON BRANCH

    Signed
    3 Jul 2025
    Value
    £55,020,000
    Status
    active
  • Money Transmission Services House Bank B · NatWest Group

    Signed
    18 Jun 2025
    Value
    £166,800,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · House Bank A5bids———

Contracting authority & participating public bodies

2 public bodies on the notice

H M Revenue & Customs

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsDirect & Indirect TaxesEconomic affairs 100 PARLIAMENT STREET, LONDON, UK, SW1A2BQContact name, email Published organisation website ↗

Bidders & participating suppliers

3 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.