Microsoft Dynamics 365 Support and Managed Service for BCP Council

Official notice

Authority: Bournemouth, Christchurch and Poole Council (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: South West (UKK24)

Awarded value£214,000published contract · exc. VAT

Awarded 1 Apr 2026no call for competition

Awarded to KPMG

What is being bought

Published requirement description

Third‑party Microsoft Dynamics 365 support and managed services to ensure availability, resilience and continuity of critical HR & Finance systems (D365F&O); and our Customer Engagement solution (D365CE).

CPV: System and support services

The lotProcurement structure

single lot · no lot value published

Lot #1Software supportAwarded

Delivery: South West

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 12 Aug 2026, 16:05 BST
Last source update: 12 Aug 2026, 16:05 BST
Authority reference: DN815871
FTS notice number: 2026/S 000-076929
Classification (CPV): System and support services
Delivery area: South West (UKK24)
Official registry OCID: ocds-h6vhtk-06e2f3 Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: The contract was awarded by direct award under the CCS G-Cloud 14 Framework (Lot 3 Cloud Support). KPMG is the incumbent provider and has detailed knowledge of the Council's Microsoft Dynamics 365 Finance & Operations and Customer Engagement environments. Continued use of KPMG ensures service continuity and minimises operational and technical risks associated with transferring support of business-critical systems to an alternative provider.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £214,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 1 Apr 2026

Awarded to	Value	Date	Status
KPMG	£214,000 †	—	Awarded

Contracts

Contract 076929-2026-1 · KPMG
Signed
1 Apr 2026
Value
£214,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Bournemouth, Christchurch and Poole Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services BCP Council Civic Centre, Bournemouth, South West, BH26DYContact name, email

Dispute resolution & review bodies

VI.4. Procedures for review six.4.1. Review bodyVI.4.1. Review body Official nameReview body London

Bidders & participating suppliers

1 commercial party on the notice

KPMG LLPAwarded supplierGB-COH: OC301540 London, London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.