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Official procurement procedure

Merlok GP System of Choice (GPSoC)

IT services: consulting
software development
Internet and support
Northern Ireland (UKN)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Business Services Organisation I T S: "Merlok GP System of Choice (GPSoC)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityBusiness Services Organisation I T SScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Business Services Organisation I T S
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Business Services Organisation I T S. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 25 active published awards; 14 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBusiness Services Organisation I T S
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Nov 2021, 10:57 GMT
Last source update29 Nov 2021, 10:57 GMT
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
Northern Ireland (UKN)
OCIDocds-h6vhtk-02fae1
What is being bought
Currently there are 26 practices in NI that use Crosscare. Given the dependency on IT in General Practice, stopping these services would very significantly impact on the ability of the 26 Crosscare GP practices to provide GMS services. Practices would be unable to access patient histories or record consultations against an electronic patient record. They would also be unable to interface electronically with other HSC systems - E.g. lab results, radiology reports, registration links, Emergency Care Summary, Key Information Summary, Electronic Document Transfer, GPIP etc. - so reintroducing delay and inaccuracy in patient care.
What changed
From the official release history
  1. Status changed to complete
    29 Nov 2021, 10:57 GMT
  2. Official notice release published
    29 Nov 2021, 10:57 GMT
  3. Buyer information updated
    29 Nov 2021, 10:57 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Currently there are 26 NI GP practices using the Crosscare GP clinical system for patient management. The systems, provided to practices by HSCB in line with the provision of GMS services through the 2003 GMS Contract, were procured via Orders from the NIGPSoC Lot 1 Framework Agreement and will now expire March 2022. The prime contractor for Crosscare Lot 1 services is currently One Advanced, who deliver the solution in Northern Ireland through a local company Merlok. To enable the Crosscare system to meet the needs of the practices, it must interoperate with other specific hardware and software - such as patient check-in and patient call systems. This "additional" hardware and software, previously supplied by Merlok under the "TPA13-1200640" agreement, must be compatible with the Crosscare clinical system if it is to function correctly. The procurement and use of hardware and software provided by anyone other than Merlok introduces significant risk of failure and disruption to practices due to the high potential for incompatibility between this hardware and software and the Crosscare system. Further, Merlok is currently responsible for the Crosscare clinical system and for the specific hardware and software. The responsibility for resolving any issues of interoperability between these components rests solely with Merlok. The supply of such hardware and software by an additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices. This pairing of Crosscare with the specific hardware and software is in place in the 26 practices. To ensure that the equipment continues to operate as intended, the supply of replacement hardware components, as well as relevant engineering services, is required. The supply of incompatible components or the provision of engineering services by non Merlok engineers significantly increases the risk of failure and prolonging disruption to practices. Given the close alignment of the specific hardware and software with the Crosscare system, training on these can only be provided by Merlok.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Nov 2021, 10:57 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 29 Nov 2021, 00:00 GMT · Not published
Commercial outcome and competition
Awards
Merlok Systems LTD
Not published · Not published · active
Contracts
Merlok GP System of Choice (GPSoC)
Not published · signed 29 Nov 2021, 00:00 GMT · active
Bid statistics
highestValidBidValue: 410040
lowestValidBidValue: 201000
bids: 1 (lot 1)
highestValidBidValue: 410040 (lot 1)
lowestValidBidValue: 201000 (lot 1)
Buyer and organisations in this procedure

Business Services Organisation I T S

Contracting authority GB-FTS-5070
View buyer profile

  • Business Services Organisation I T S
    buyer

    Centre House,79 Chichester Street, BELFAST, UKN06, BT14JE
    cathy.fegan@hscni.net
    +44 2895362561

  • Business Services Organisation
    reviewBody

    2 Franklin Street, Belfast, BT2 8DQ

  • Merlok Systems LTD
    supplier

    Lurgan, UKN, BT66 6HG
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleBSO ITS are in the process of creating a Framework through GP IT Futures. This was due to happen in 2021 unfortunately, the on boarding of systems and services onto the GP IT Futures Catalogue in England was delayed, in part due to covid pressures. This delay has had a knock on effect on the necessary assessment of all options within the NI procurement strategy. The NI procurement strategy is now being finalised and procurement planning now shows that the new NI contracts should be in place by March 2023 or shortly thereafter. The justification for this DAC, therefore, is to ensure the existing services continue uninterrupted until those services can be procured through contracts established by the on-going procurement process.