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AwardedFind a Tender · award

Merchant Acquirer Services

Buyer: Transport For Greater Manchester →

BuyerTransport For Greater Manchester
StatusAwarded
DeadlineNot published
ValueValue not published
Published12 Aug 2021

What is being bought

TfGM has a range of strategic priorities that impact on the need for merchant acquirer services, including 'PAYGO' contactless payments on Metrolink trams, cycle hire and bus reform. Given the criticality of these projects, their associated programmes and project timeframes, and due to the very close interaction of the payment processing / merchant acquirer services with other systems operated by TfGM, a change in supplier at this point in the programmes mentioned above (amongst others) would add significant risk to the continued provision of payment solutions and services across TfGM, taking into account the complexity of the requirements and the integration required. Most significantly, the contactless payments solution would require significant rework and regression testing for the processing of transit payments. Payment processing for transit is far more inherently complex than for other payment channels, and suppliers of the other systems that need to interact with the payment processing /merchant acquirer services have their own specifications to meet the card schemes requirements for transit. It is highly likely that any new supplier of payment processing / merchant acquirer services would be required to re-accredit the contactless scheme. This end-to-end process would take a period of time and require significant interaction with other suppliers in the payments process, and adds significant risk of disruption to existing customer facing services on TfGM's Metrolink and Drivesafe services. Appointing a new supplier would also provide challenges with respect to 'waivers' that have previously been agreed between the card schemes and the current supplier. Again, this would require significant time to ensure the same waivers would remain in place, and would add risk to the timescales associated with the franchised bus network, as well as maintaining provision on the existing Metrolink payment schemes. It is therefore the intention of TfGM to progress these programmes to move to an operational environment, gather data on customer card payments, and engage with the market once the schemes are in operation.

Delivery location

UKD3

Categories

Financial transaction processing and clearing-house services 66172000

Lot details

Lot 1

Merchant Acquirer Services associated with card payments.

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 66. The category anchor is Financial transaction processing and clearing-house services (66172000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 662,7583 median · 17.2 average (1,185 of 2,758 with a bid count)2.5 average (1,316 of 2,758 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKD3213 median · 28 average (14 of 21 with a bid count)5.1 average (14 of 21 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleTfGM is making an award of a contract without prior publication of a call for competition on Find a Tender Service as a change of contractor- (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, software, services or installations procured under the initial procurement; and (ii) would cause significant inconvenience or substantial duplication of costs for the utility. Explanation: TfGM has a range of strategic priorities that impact on the need for merchant acquirer services, including 'PAYGO' contactless payments on Metrolink trams, cycle hire and bus reform. Given the criticality of these projects, their associated programmes and project timeframes, and due to the very close interaction of the payment processing / merchant acquirer services with other systems operated by TfGM, a change in supplier at this point in the programmes mentioned above (amongst others) would add significant risk to the continued provision of payment solutions and services across TfGM, taking into account the complexity of the requirements and the integration required. Most significantly, the contactless payments solution would require significant rework and regression testing for the processing of transit payments. Payment processing for transit is far more inherently complex than for other payment channels, and suppliers of the other systems that need to interact with the payment processing /merchant acquirer services have their own specifications to meet the card schemes requirements for transit. It is highly likely that any new supplier of payment processing / merchant acquirer services would be required to re-accredit the contactless scheme. This end-to-end process would take a period of time and require significant interaction with other suppliers in the payments process, and adds significant risk of disruption to existing customer facing services on TfGM's Metrolink and Drivesafe services. Appointing a new supplier would also provide challenges with respect to 'waivers' that have previously been agreed between the card schemes and the current supplier. Again, this would require significant time to ensure the same waivers would remain in place, and would add risk to the timescales associated with the franchised bus network, as well as maintaining provision on the existing Metrolink payment schemes. It is therefore the intention of TfGM to progress these programmes to move to an operational environment, gather data on customer card payments, and engage with the market once the schemes are in operation.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

019583-2021-1

Statusactive

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02d3ee
Latest release ID019583-2021
Latest release timestampThu Aug 12 2021 11:35:07 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
12 Aug 2021award, contract019583-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "019583-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 550000,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1000000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 550000,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 1000000,
        "measure": "highestValidBidValue",
        "currency": "GBP"
      }
    ]
  },
  "date": "2021-08-12T12:35:07+01:00",
  "ocid": "ocds-h6vhtk-02d3ee",
  "buyer": {
    "id": "GB-FTS-25395",
    "name": "Transport For Greater Manchester"
  },
  "awards": [
    {
      "id": "019583-2021-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-25396",
          "name": "Barclays Bank Plc"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02d3ee",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "Contract extension is based on a 3+1+1 basis."
        },
        "hasOptions": true,
        "description": "Merchant Acquirer Services associated with card payments."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Manchester"
        },
        "deliveryAddresses": [
          {
            "region": "UKD3"
          }
        ]
      }
    ],
    "title": "Merchant Acquirer Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "TfGM has a range of strategic priorities that impact on the need for merchant acquirer services, including 'PAYGO' contactless payments on Metrolink trams, cycle hire and bus reform. Given the criticality of these projects, their associated programmes and project timeframes, and due to the very close interaction of the payment processing / merchant acquirer services with other systems operated by TfGM, a change in supplier at this point in the programmes mentioned above (amongst others) would add significant risk to the continued provision of payment solutions and services across TfGM, taking into account the complexity of the requirements and the integration required. Most significantly, the contactless payments solution would require significant rework and regression testing for the processing of transit payments.  Payment processing for transit is far more inherently complex than for other payment channels, and suppliers of the other systems that need to interact with the payment processing /merchant acquirer services have their own specifications to meet the card schemes requirements for transit. \nIt is highly likely that any new supplier of payment processing / merchant acquirer services would be required to re-accredit the contactless scheme. This end-to-end process would take a period of time and require significant interaction with other suppliers in the payments process, and adds significant risk of disruption to existing customer facing services on TfGM's Metrolink and Drivesafe services. \nAppointing a new supplier would also provide challenges with respect to 'waivers' that have previously been agreed between the card schemes and the current supplier.   Again, this would require significant time to ensure the same waivers would remain in place, and would add risk to the timescales associated with the franchised bus network, as well as maintaining provision on the existing Metrolink payment schemes. It is therefore the intention of TfGM to progress these programmes to move to an operational environment, gather data on customer card payments, and engage with the market once the schemes are in operation.",
    "classification": {
      "id": "66172000",
      "scheme": "CPV",
      "description": "Financial transaction processing and clearing-house services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "TfGM is making an award of a contract without prior publication of a call for competition on Find a Tender Service as a change of contractor-\n(i)  cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, software, services or installations procured under the initial procurement; and\n(ii)  would cause significant inconvenience or substantial duplication of costs for the utility.\nExplanation:\nTfGM has a range of strategic priorities that impact on the need for merchant acquirer services, including 'PAYGO' contactless payments on Metrolink trams, cycle hire and bus reform. Given the criticality of these projects, their associated programmes and project timeframes, and due to the very close interaction of the payment processing / merchant acquirer services with other systems operated by TfGM, a change in supplier at this point in the programmes mentioned above (amongst others) would add significant risk to the continued provision of payment solutions and services across TfGM, taking into account the complexity of the requirements and the integration required. Most significantly, the contactless payments solution would require significant rework and regression testing for the processing of transit payments.  Payment processing for transit is far more inherently complex than for other payment channels, and suppliers of the other systems that need to interact with the payment processing /merchant acquirer services have their own specifications to meet the card schemes requirements for transit. \nIt is highly likely that any new supplier of payment processing / merchant acquirer services would be required to re-accredit the contactless scheme. This end-to-end process would take a period of time and require significant interaction with other suppliers in the payments process, and adds significant risk of disruption to existing customer facing services on TfGM's Metrolink and Drivesafe services. \nAppointing a new supplier would also provide challenges with respect to 'waivers' that have previously been agreed between the card schemes and the current supplier.   Again, this would require significant time to ensure the same waivers would remain in place, and would add risk to the timescales associated with the franchised bus network, as well as maintaining provision on the existing Metrolink payment schemes. It is therefore the intention of TfGM to progress these programmes to move to an operational environment, gather data on customer card payments, and engage with the market once the schemes are in operation.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-25395",
      "name": "Transport For Greater Manchester",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD",
        "locality": "MANCHESTER",
        "postalCode": "M13BG",
        "countryName": "United Kingdom",
        "streetAddress": "2 Piccadilly Place"
      },
      "details": {
        "url": "http://www.tfgm.com",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Transport Authority"
          },
          {
            "scheme": "COFOG",
            "description": "Transport"
          }
        ]
      },
      "identifier": {
        "legalName": "Transport For Greater Manchester"
      },
      "contactPoint": {
        "name": "Jade Rawlinson",
        "email": "procurement@tfgm.com"
      }
    },
    {
      "id": "GB-FTS-25396",
      "name": "Barclays Bank Plc",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Barclays Bank Plc"
      }
    },
    {
      "id": "GB-FTS-2508",
      "name": "Transport for Greater Manchester",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Manchester",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Transport for Greater Manchester"
      },
      "contactPoint": {
        "email": "procurement@tfgm.com"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "019583-2021-1",
      "status": "active",
      "awardID": "019583-2021-1",
      "dateSigned": "2021-07-22T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
12 Aug 2021 · 019583-2021 · award, contract
{
  "id": "019583-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
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        "id": "3",
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        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1000000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 550000,
        "measure": "lowestValidBidValue",
        "currency": "GBP"
      },
      {
        "id": "2",
        "value": 1000000,
        "measure": "highestValidBidValue",
        "currency": "GBP"
      }
    ]
  },
  "date": "2021-08-12T12:35:07+01:00",
  "ocid": "ocds-h6vhtk-02d3ee",
  "buyer": {
    "id": "GB-FTS-25395",
    "name": "Transport For Greater Manchester"
  },
  "awards": [
    {
      "id": "019583-2021-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-25396",
          "name": "Barclays Bank Plc"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02d3ee",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "Contract extension is based on a 3+1+1 basis."
        },
        "hasOptions": true,
        "description": "Merchant Acquirer Services associated with card payments."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Manchester"
        },
        "deliveryAddresses": [
          {
            "region": "UKD3"
          }
        ]
      }
    ],
    "title": "Merchant Acquirer Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "TfGM has a range of strategic priorities that impact on the need for merchant acquirer services, including 'PAYGO' contactless payments on Metrolink trams, cycle hire and bus reform. Given the criticality of these projects, their associated programmes and project timeframes, and due to the very close interaction of the payment processing / merchant acquirer services with other systems operated by TfGM, a change in supplier at this point in the programmes mentioned above (amongst others) would add significant risk to the continued provision of payment solutions and services across TfGM, taking into account the complexity of the requirements and the integration required. Most significantly, the contactless payments solution would require significant rework and regression testing for the processing of transit payments.  Payment processing for transit is far more inherently complex than for other payment channels, and suppliers of the other systems that need to interact with the payment processing /merchant acquirer services have their own specifications to meet the card schemes requirements for transit. \nIt is highly likely that any new supplier of payment processing / merchant acquirer services would be required to re-accredit the contactless scheme. This end-to-end process would take a period of time and require significant interaction with other suppliers in the payments process, and adds significant risk of disruption to existing customer facing services on TfGM's Metrolink and Drivesafe services. \nAppointing a new supplier would also provide challenges with respect to 'waivers' that have previously been agreed between the card schemes and the current supplier.   Again, this would require significant time to ensure the same waivers would remain in place, and would add risk to the timescales associated with the franchised bus network, as well as maintaining provision on the existing Metrolink payment schemes. It is therefore the intention of TfGM to progress these programmes to move to an operational environment, gather data on customer card payments, and engage with the market once the schemes are in operation.",
    "classification": {
      "id": "66172000",
      "scheme": "CPV",
      "description": "Financial transaction processing and clearing-house services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "TfGM is making an award of a contract without prior publication of a call for competition on Find a Tender Service as a change of contractor-\n(i)  cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, software, services or installations procured under the initial procurement; and\n(ii)  would cause significant inconvenience or substantial duplication of costs for the utility.\nExplanation:\nTfGM has a range of strategic priorities that impact on the need for merchant acquirer services, including 'PAYGO' contactless payments on Metrolink trams, cycle hire and bus reform. Given the criticality of these projects, their associated programmes and project timeframes, and due to the very close interaction of the payment processing / merchant acquirer services with other systems operated by TfGM, a change in supplier at this point in the programmes mentioned above (amongst others) would add significant risk to the continued provision of payment solutions and services across TfGM, taking into account the complexity of the requirements and the integration required. Most significantly, the contactless payments solution would require significant rework and regression testing for the processing of transit payments.  Payment processing for transit is far more inherently complex than for other payment channels, and suppliers of the other systems that need to interact with the payment processing /merchant acquirer services have their own specifications to meet the card schemes requirements for transit. \nIt is highly likely that any new supplier of payment processing / merchant acquirer services would be required to re-accredit the contactless scheme. This end-to-end process would take a period of time and require significant interaction with other suppliers in the payments process, and adds significant risk of disruption to existing customer facing services on TfGM's Metrolink and Drivesafe services. \nAppointing a new supplier would also provide challenges with respect to 'waivers' that have previously been agreed between the card schemes and the current supplier.   Again, this would require significant time to ensure the same waivers would remain in place, and would add risk to the timescales associated with the franchised bus network, as well as maintaining provision on the existing Metrolink payment schemes. It is therefore the intention of TfGM to progress these programmes to move to an operational environment, gather data on customer card payments, and engage with the market once the schemes are in operation.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-25395",
      "name": "Transport For Greater Manchester",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD",
        "locality": "MANCHESTER",
        "postalCode": "M13BG",
        "countryName": "United Kingdom",
        "streetAddress": "2 Piccadilly Place"
      },
      "details": {
        "url": "http://www.tfgm.com",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Transport Authority"
          },
          {
            "scheme": "COFOG",
            "description": "Transport"
          }
        ]
      },
      "identifier": {
        "legalName": "Transport For Greater Manchester"
      },
      "contactPoint": {
        "name": "Jade Rawlinson",
        "email": "procurement@tfgm.com"
      }
    },
    {
      "id": "GB-FTS-25396",
      "name": "Barclays Bank Plc",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Barclays Bank Plc"
      }
    },
    {
      "id": "GB-FTS-2508",
      "name": "Transport for Greater Manchester",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Manchester",
        "countryName": "United Kingdom"
      },
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        "legalName": "Transport for Greater Manchester"
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  "language": "en",
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    }
  ],
  "initiationType": "tender"
}