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Published 11 Jan 2023, 14:18 GMT

Official UK procurement notice

Membership Recruitment & Promotion of Products

Official notice

Authority: Historic Environment Scotland

ServicesOpen procedureSME suitable
Sectors: Community & Cultural Services (98) Delivery: Scotland (UKM)
Awarded value£41,720published contract · exc. VAT
Submissions closed 13 Feb 2023awarded 6 Mar 2023
Awarded to Complete Works (Boo Consultancy Ltd)
Contract term 2 yrsends 31 Mar 2025 · extension options published · starts 3 Apr 2023

What is being bought

Published requirement description

Historic Environment Scotland is looking for a highly experienced and flexible team who can provide a service selling memberships, admissions products and where appropriate, encouraging donations. Outstanding communication skills will be expected, and it is vital that they can engage with our visitors in an appropriate way. The team will have a positive attitude and will be able to work alongside the HES operations team on site. There must also be a high level of motivation to achieve targets.

Stirling Castle is a key site for HES and the work will predominantly be based there. In peak season 2022 (April to October), Stirling Castle welcomed 354,819 visitors through its doors. 24% of which were Scots, 19% rest of the UK and 57% were from overseas. The successful team must be confident and skilled at selling in an international environment.

There may be a requirement for work at other sites throughout the season, this will depend on visitor numbers and any special events that are being held. The contract will cover our peak season which is April through to late October.

  • Recurrence: After the initial 2 year contract period, there will be an option to extend by a further 2 year so any further notices would be published in 2027.

CPV: Membership organisation services

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal 2 yrs
Contract period: 3 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: Scotland · The main body of work will be in Stirling, however there will be a requirement for work at other sites throughout the season.
Extensions: After the initial 2 year contract period, there will be an option to extend the contract by a further 2 years which will be reviewed annually.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 30%Environmental: 5%
Published sub-criteria (6)
  • Relevant Experience: 25%
  • Method of delivery: 30%
  • Security accreditations: 5%
  • Fair Work Practices: 5%
  • price: 30%
  • Environmental Impact: 5%
Published award criteria (6)
  • Relevant Experience: 25
  • Method of delivery: 30
  • Security accreditations: 5
  • Environmental Impact: 5
  • Fair Work Practices: 5
  • Price: 30
Conditions of participation1
  • Economic & financial standing

    HES use Scotbis, an independent provider of business credit reports, to assess the financial standing of tenderers. The overall aim of this assessment is to ensure, as far as possible, that any potential Supplier will not have financial difficulties that endanger their ability to perform the Contract. If financial information cannot be gained from that source Historic Environment Scotland will request that you provide full audited accounts for the last full financial year. If Suppliers cannot provide any of the assurances as detailed above, and it is determined by HES that your financial strength is not adequate, then your company may not pass the financial evaluation. If you can provide the assurances as detailed above, HES may explore these options with you before determining whether your company can be taken forward in this procurement exercise. Bank details may also be sought to support the above.

    Minimum: Employers (compulsory) Liability Insurance - GDP 5 million Public Liability Insurance - GDP 5 million
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · After the initial 2 year contract period, there will be an option to extend by a further 2 year so any further notices would be published in 2027.

First published
11 Jan 2023, 14:18 GMT
Last source update
6 Mar 2023, 13:49 GMT
Award evaluation window
13 Feb 2023 – …
Authority reference
HES/C/4174
FTS notice number
2023/S 000-006451
Classification (CPV)
Membership organisation services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03969c Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Tenderers must highlight any concerns with the terms and conditions when responding with your submission. Please note HES will not sign up to suppliers terms and conditions and will not negotiate at either point of award or post contract award. (SC Ref:724777)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
13 Feb 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
13 Feb 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

13 Feb 2023 → 3 Apr 2023 · 4 dates
  1. Submission deadline
    13 Feb 2023, 12:00 GMT
  2. Bids opened
    13 Feb 2023, 12:00 GMT
  3. Notice published
    6 Mar 2023, 13:49 GMT
  4. Contract starts
    3 Apr 2023, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    6 Mar 2023, 13:49 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £41,7201 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 6 Mar 2023
Awarded toValueDateStatus
Complete Works (Boo Consultancy Ltd)SME£41,720 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

Historic Environment Scotland

Contracting authorityNational or federal agency/officeConservation, Tourism & Built Environment Longmore House, Salisbury Place, Edinburgh, Scotland, EH9 1SHContact email Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff Court and Justice of the Peace CourtReview body 27 Chambers Street

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.