Find a TenderAwardedContract details notice
Published 12 Nov 2025, 08:31 GMT

Official UK procurement notice

Mediation and Disagreement Resolution Services

Official notice

Authority: Cumberland Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeReserved: K02000001SME suitableVCSE suitable
Published estimate£205,000≈ £68k / year · £245,000 inc. VAT · 1 value update
Submissions closed 16 Jan 2026awarded 1 Apr 2026
Awarded to Why Mediate Limited
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Cumberland Council have commissioned a provider to deliver Mediation and Disagreement Resolution Services for parents/carers of children and young people with Special Educational Needs and Disabilities (SEND).

These services aim to resolve disputes before an appeal is lodged with the First-tier Tribunal ("the Tribunal") about a local authority decision.

Supporting outcomes in relation to this and the Council's Delivery Plan 2025-27 includes the following priorities:

  • Improving outcomes for children and families
  • Promoting health and wellbeing

Disagreements can include the local authority's or an education provider's duties and provision, health and social care provision through the EHCP process and school exclusions for children with SEND.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£205,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £205,000 exc. VAT · £245,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: There is the potential for a contract extension of two x up to 12 months, depending on both the success in achieving the required outcomes and availability of further funding.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published award criteria (3)
  • Quality
  • Price
  • Social Value
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Nov 2025, 08:31 GMT
Last source update
15 Apr 2026, 13:37 BST
FTS notice number
2025/S 000-080059
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
North West (UKD1)
Official registry OCID
ocds-h6vhtk-05df23 Find a Tender
Contract terms
Reserved participation area
K02000001

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
16 Jan 2026, 10:30 GMT
Clarification deadline
9 Jan 2026, 10:30 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Nov 2025 → 15 Apr 2026 · 7 dates
  1. Planning notice published343 days ago
    12 Nov 2025, 08:31 GMT
  2. Market engagement330 days ago
    25 Nov 2025, 23:59 GMT

    We are inviting all interested organisations to attend this session on the 25th November 2025 at 13:00pm via Microsoft Teams, where there will be representatives from the Children and Family Wellbeing and Strategic Commissioning Teams.

    The agenda for the event will include:

    • A short presentation
    • A Q&A session

    Please register your interest on the Chest and complete and return the document attached to the notice.

    The Tender for the Contract is expected to be advertised towards the end of November/beginning of December, via the Chest Procurement Portal www.the-chest.org.uk ↗

  3. Tender notice published320 days ago
    5 Dec 2025, 11:16 GMT
  4. Clarification questions by285 days ago
    9 Jan 2026, 10:30 GMT
  5. Submission deadline278 days ago
    16 Jan 2026, 10:30 GMT
  6. Contract starts204 days ago
    1 Apr 2026, 00:00 BST
  7. Latest notice published189 days ago
    15 Apr 2026, 13:37 BST

Notice history

8 events · 3 releases on Find a Tender · since 12 Nov 2025
  1. Preliminary market engagement notice published
    12 Nov 2025, 08:31 GMT
    UK2
  2. Tender notice published
    5 Dec 2025, 11:16 GMT
    UK4
  3. Published value updated to £205,000
    5 Dec 2025, 11:16 GMT
    was £200,000
  4. Status changed to active
    5 Dec 2025, 11:16 GMT
  5. Procurement method changed
    5 Dec 2025, 11:16 GMT
  6. Deadline published: 16 Jan 2026, 10:30 GMT
    5 Dec 2025, 11:16 GMT
  7. Contract details notice published
    15 Apr 2026, 13:37 BST
    UK7
  8. Status changed to complete
    15 Apr 2026, 13:37 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £205,0001 contract exc. VAT
Contracts signed 1latest 1 Apr 2026
Awarded toValueDateStatus
Why Mediate LimitedSME£205,000 †—Awarded

Contracts

  • Contract 1 · Why Mediate LimitedSME

    Signed
    1 Apr 2026
    Value
    £205,000
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    There is the potential for a contract extension of two up to 12 months, depending on both the success in achieving the required outcomes and availability of further funding.

Contracting authority & participating public bodies

Cumberland Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJGX-9191-DYLV Cumbria House, 107-117 Botchergate, Carlisle, North West, CA1 1RDContact email

Bidders & participating suppliers

1 commercial party on the notice
  • WHY MEDIATE LIMITEDAwarded supplierGB-COH: 09148466GB-PPON: PXDC-1269-PQCL Enterprise House The Courtyard, Bromborough, North West, CH62 4UEContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure