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planned
Official procurement procedure

Market Engagement for Suffolk County Music Service line of business operating system

Billing system
Contact management software package
Customer Relation Management software package
+12 more
East of England (UKH14)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Suffolk County Council: "Market Engagement for Suffolk County Music Service line of business operating system". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthoritySuffolk County CouncilScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Suffolk County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Suffolk County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
17.6Bids / Report
11.3% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 53 active published awards; 53 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthoritySuffolk County Council
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Dec 2023, 16:11 GMT
Last source update6 Dec 2023, 16:11 GMT
Recurring procurementNot published
ClassificationBilling system, Contact management software package, Customer Relation Management software package, Database software package, Database systems, Financial analysis and accounting software package, IT services: consulting, software development, Internet and support, Industry specific software package, Inventory management software package, Point of sale (POS) software package, Remote access software package, Sales or marketing software package, Software package and information systems
Delivery area
East of England (UKH14)
OCIDocds-h6vhtk-042231
What is being bought
Suffolk County Council intends to conduct a procurement exercise during 2024 to purchase a music service orientated line of business system to continue and improve the support to children’s music engagement. The procured line of business system is to include a CRM (customer relationship Management) that can be tailored for our current requirements, with adaptability for future requirements should these become required. We would like to hear from suppliers offering line of business systems suitable for use by local authority music services (and or Music Hubs) to gain an understanding of the systems available. Please note that the issuing of this PIN is for due diligence and does not constitute any commitment by Suffolk County Council to undertake a subsequent procurement exercise.
What changed
From the official release history
  1. Status changed to planned
    6 Dec 2023, 16:11 GMT
  2. Official notice release published
    6 Dec 2023, 16:11 GMT
  3. Buyer information updated
    6 Dec 2023, 16:11 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    SCMS provides instrumental and vocal lessons, instrument hires and a wide range of other musical activities across the county of Suffolk, with a customer base of schools, private individuals (Parents/Carers) and Arts organisations.Due to the changes in Arts Council Funding to Music Services, a longer-term collaboration with other Local Authorities using compatible software may be in scope for future developments. Any procured system will be required to, include but not limited to functionality below:1. A system with secure access for SCMS employees (music teachers, administrative staff), and customers (parents & pupils, and educational establishments).2. Solution to provide a search and discovery website interface with secure login for customers 3. Facility for customers to view, book and pay for a variety of music services online. (End to end process for sales selection of services, shopping cart; checkout, payment, billing)4. Streamline and modernise Business Administrative processes for SCMS employees, examples of areas of particular interest are given below:4.1 create, add, edit, delete, archive new services and products4.2 allocate work to music tutor4.3 manage user accounts 4.4 direct billing across all schools / trusts (integration with Suffolk County Council’s payment provider)4.5 timetabling of tutors and lesson scheduling4.6 pupil database, pupil enrolment and attendance4.7 ability to extract data 4.7 website CMS functionality4.8 stock management system for management of musical instrument loan scheme4.9 bookings management for venue hire of Northgate Arts Centre 4.10 bookings management system for SCMS music events and activities sessionsAll responses are required to be made using the link below, All responses to this questionnaire are made at the supplier's own risk and cost; Suffolk County Council is not liable for any expenditure, work, or effort incurred by any supplier participating in this exercise. Responses received from suppliers will be treated as commercially confidential and are for information only.Responses to the following questionnaire are to be submitted through Microsoft Forms by Friday 12th January 2024.https://forms.office.com/e/U1aQFMKPXz
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    6 Dec 2023, 16:11 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Suffolk County Council

Contracting authority GB-FTS-1145
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published