Managing Agent for CDS Co-operatives Dynamic Purchasing Systems/Frameworks for Works and Services inc Repairs, Consultancy and Major Works

This procurement would relate to a managing agent for Dynamic Purchasing Systems (DPS) or Frameworks designed to deliver flexible, technology-enabled repairs, maintenance, consultancy and major works services to us and other similar organisations’.

We are seeking to engage with suppliers who can act as managing agent via a technology enabled platform that comprehensively addresses the following key areas across repairs, maintenance, consultancy and major works management:

• Work Order Management
• Voids Management
• DLO Management
• Compliance Management
• Inspections
• Resident Engagement
• Supply Chain Management
• Supply Chain Compliance
• Integration
• Payments

Our primary objectives with this procurement are to ensure that CDS can deliver for its residents and also allow similar organisations to access best-in-class technology and service delivery capabilities to ensure:

• Improved resident satisfaction through enhanced engagement channels.
• Minimal turnaround times for work orders and voids processes.
• Compliance with evolving regulatory standards
• Streamlined inspections and issue resolution.
• Access to a fully vetted supply chain that also enables local SME contractors to access works, to optimise capacity management
• Access to a full range of reporting and analytics to support operational efficiency and delivery, as well as enhanced transparency and governance in our repairs activities.
• Effective integration and streamlined payment capabilities
• Access to a range of professional services advice, e.g., around retrofit and building safety
• Dynamic SLA management to ensure a consistent experience for our residents Additional information: Please visit this survey to provide feedback on the specific areas that CDS are considering: forms.office.com/e/p2NH7DwPaA ↗