Official UK procurement notice
Web Methods Managed Service, Software Maintenance and Support
Authority: FCDO Services (Central government)
What is being bought
Published requirement descriptionManaged Service for Software Maintenance and Support - Biometric System
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 8 Apr 2025, 08:05 BST
- Last source update
- 19 May 2025, 09:10 BST
- Authority reference
XLYPA120/035/25LJ- FTS notice number
2025/S 000-022442- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04fe6cFind a Tender
- Why no open competition
- Single Suppliers Technical Reasons
- Published justification
Additional or repeat goods, services or works - extension or partial replacement
The contracting authority wishes to buy additional services which are the same or compatible with existing provisions (both those already supplied or that are contracted to be supplied). A change of supplier would result in the contracting authority receiving services that are different from, or incompatible with, the existing services and that difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance
How it was run
Official notice- Submission deadline
- —
Timeline
17 Apr 2025 → 19 May 2025 · 2 dates- Standstill ends17 Apr 2025, 23:59 BST
- Notice published19 May 2025, 09:10 BST
Notice history
4 events · 3 releases on Find a Tender · since 8 Apr 2025- Transparency notice published8 Apr 2025, 08:05 BSTUK5
- Contract award notice published8 Apr 2025, 12:18 BSTUK6
- Contract signature expected21 Apr 2025, 23:59 BSTscheduled
- Contract details notice published19 May 2025, 09:10 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| IBM UNITED KINGDOM LIMITED22 Apr 2025 – 31 Mar 2028 | £5,838,732 | 8 Apr 2025 | Awarded |
Contracts
Managed Service for Software Maintenance and Support - Biometric System · IBM UNITED KINGDOM LIMITED
- Signed
- 22 Apr 2025
- Value
- £5,838,732
- Period
- 22 Apr 2025 – 31 Mar 2028
- Status
- active
3 agreed KPIs: Incident Management · Service Measurement · System Monitoring
- Incident Management
- Service Measurement
- System Monitoring
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- IBM UNITED KINGDOM LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender