Find a TenderAwarded without competitionContract details notice
Published 8 Apr 2025, 08:05 BST

Official UK procurement notice

Web Methods Managed Service, Software Maintenance and Support

Official notice

Authority: FCDO Services (Central government)

Direct award
Sectors: Software Packages & ERP (48) Delivery: UK
Awarded value£5,838,732published award · exc. VAT
Awarded 8 Apr 2025no call for competition
Awarded to IBM UNITED KINGDOM LIMITED

What is being bought

Published requirement description

Managed Service for Software Maintenance and Support - Biometric System

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
8 Apr 2025, 08:05 BST
Last source update
19 May 2025, 09:10 BST
Authority reference
XLYPA120/035/25LJ
FTS notice number
2025/S 000-022442
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04fe6c Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

Additional or repeat goods, services or works - extension or partial replacement

The contracting authority wishes to buy additional services which are the same or compatible with existing provisions (both those already supplied or that are contracted to be supplied). A change of supplier would result in the contracting authority receiving services that are different from, or incompatible with, the existing services and that difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance

How it was run

Official notice
Submission deadline
—

Timeline

17 Apr 2025 → 19 May 2025 · 2 dates
  1. Standstill ends
    17 Apr 2025, 23:59 BST
  2. Notice published
    19 May 2025, 09:10 BST

Notice history

4 events · 3 releases on Find a Tender · since 8 Apr 2025
  1. Transparency notice published
    8 Apr 2025, 08:05 BST
    UK5
  2. Contract award notice published
    8 Apr 2025, 12:18 BST
    UK6
  3. Contract signature expected
    21 Apr 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    19 May 2025, 09:10 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,838,7321 award exc. VAT
Contracts signed 1latest 22 Apr 2025
Awarded toValueDateStatus
IBM UNITED KINGDOM LIMITED22 Apr 2025 – 31 Mar 2028£5,838,7328 Apr 2025Awarded

Contracts

  • Managed Service for Software Maintenance and Support - Biometric System · IBM UNITED KINGDOM LIMITED

    Signed
    22 Apr 2025
    Value
    £5,838,732
    Period
    22 Apr 2025 – 31 Mar 2028
    Status
    active
    3 agreed KPIs: Incident Management · Service Measurement · System Monitoring
    • Incident Management
    • Service Measurement
    • System Monitoring

Contracting authority & participating public bodies

FCDO Services

Contracting authorityPublic authority - central government GB-PPON: PXRT-4666-VHHJ Hanslope Park, Milton Keynes, South East, MK19 7BHContact email

Bidders & participating suppliers

1 commercial party on the notice
  • IBM UNITED KINGDOM LIMITEDAwarded supplierGB-PPON: PNQM-8935-PYGQ Building C, IBM Hursley Office, Hursley Park Road, Winchester, South East, SO21 2JNContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender