Official UK procurement notice
Maintenance of Prisoner Telephony System
Authority: Scottish Prison Service
What is being bought
Published requirement descriptionContract Award Notice. Maintenance of the prisoner telephone system (an analogue / digital hybrid) within the publically prisons managed by the Scottish Prison Service for a period of 3 years.
CPV: Repair and maintenance services of telephone switching apparatus
The lotProcurement structure
single lot · no lot value publishedLot #1The SPS has undertaken a direct award to Redwood Technologies to continue the support…Awarded
The SPS has undertaken a direct award to Redwood Technologies to continue the support and maintenance of the as installed prisoner telephony system within 13 Scottish prison for the next 3 years from April 2022 to 2025. The value of the maintenance services is circa 372,000 GBP per annum.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 8 Feb 2022, 09:05 GMT
- Last source update
- 8 Feb 2022, 09:05 GMT
- Authority reference
00796- FTS notice number
2022/S 000-003511- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-031452Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
The installed prisoner PIN telephony system contains hardware and uses operating system software that was developed by, and is proprietary to, Redwood Technologies. Technical reasons, and exclusive rights (IPR) in the software therefore preclude effective competition for the maintenance services. The software is integral to the operation of the system and affects a number of SPS activities including call monitoring, tariff management, and call charge reconciliation back to individual prisoners. Redwood also hold stocks of key spare parts, pin-phone telephone instruments and components to support in-service maintenance. The age of the system (12 years) means that such items are not generally and readily available in the market.
Publisher note: This award of maintenance services will extend the in-service life of the existing prisoner telephony systems through continued support, software fixes and a selective technology refresh of some components for a further 3 years. It is intended that SPS will seek to tender and replace this aged phone system with a modern digital system in this 3 year period. This in-service extension will enable SPS to properly consider options and technology solutions for the future provision of prisoner telephony. (SC Ref:682462)
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Redwood Technologies Ltd | £1,117,563 † | — | Awarded |
Contracts
Contract 003511-2022-00796-1 · Redwood Technologies Ltd
- Signed
- 7 Feb 2022
- Value
- £1,117,563
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 0 electronic · 1 from abroad | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Scottish Court Service c/o Edinburgh Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Redwood TechnologiesAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.