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AwardedFind a Tender · award

Maintenance and support contract for iConnect solution

Buyer: The Regulation Quality & Improvement Authority →

BuyerThe Regulation Quality & Improvement Authority
StatusAwarded
DeadlineNot published
ValueValue not published
Published1 Dec 2023

What is being bought

The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.

Delivery location

UKN

Categories

IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

Ongoing support and maintenance of established iConnect system

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,161 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKN6061 median · 6.7 average (274 of 606 with a bid count)1.7 average (409 of 606 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleReg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

035516-2023-1

Statusactive
Value£350,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03efad
Latest release ID035516-2023
Latest release timestampFri Dec 01 2023 14:26:21 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
1 Dec 2023award, contract035516-2023
14 Aug 2023award, contract023786-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "035516-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-12-01T14:26:21Z",
  "ocid": "ocds-h6vhtk-03efad",
  "buyer": {
    "id": "GB-FTS-90188",
    "name": "The Regulation Quality & Improvement Authority"
  },
  "awards": [
    {
      "id": "035516-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-NI029874",
          "name": "Sysco Software Solutions"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03efad",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Initial 3-year period, with possible extension of up to 24-months."
        },
        "hasOptions": true,
        "description": "Ongoing support and maintenance of established iConnect system",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "Maintenance and support contract for iConnect solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Reg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-90188",
      "name": "The Regulation Quality & Improvement Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "locality": "Belfast",
        "postalCode": "BT72JA",
        "countryName": "United Kingdom",
        "streetAddress": "2‐4 Cromac Avenue"
      },
      "details": {
        "url": "https://www.rqia.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Regulation Quality & Improvement Authority",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "julie-ann.walkden@rqia.org.uk"
      }
    },
    {
      "id": "GB-COH-NI029874",
      "name": "Sysco Software Solutions",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKN",
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "NI029874",
        "scheme": "GB-COH",
        "legalName": "Sysco Software Solutions"
      }
    },
    {
      "id": "GB-FTS-90189",
      "name": "RQIA",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "RQIA"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "035516-2023-1",
      "value": {
        "amount": 350000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "035516-2023-1",
      "dateSigned": "2023-08-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
1 Dec 2023 · 035516-2023 · award, contract
{
  "id": "035516-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-12-01T14:26:21Z",
  "ocid": "ocds-h6vhtk-03efad",
  "buyer": {
    "id": "GB-FTS-90188",
    "name": "The Regulation Quality & Improvement Authority"
  },
  "awards": [
    {
      "id": "035516-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-NI029874",
          "name": "Sysco Software Solutions"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03efad",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Initial 3-year period, with possible extension of up to 24-months."
        },
        "hasOptions": true,
        "description": "Ongoing support and maintenance of established iConnect system",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "Maintenance and support contract for iConnect solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Reg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-90188",
      "name": "The Regulation Quality & Improvement Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "locality": "Belfast",
        "postalCode": "BT72JA",
        "countryName": "United Kingdom",
        "streetAddress": "2‐4 Cromac Avenue"
      },
      "details": {
        "url": "https://www.rqia.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Regulation Quality & Improvement Authority",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "julie-ann.walkden@rqia.org.uk"
      }
    },
    {
      "id": "GB-COH-NI029874",
      "name": "Sysco Software Solutions",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKN",
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "NI029874",
        "scheme": "GB-COH",
        "legalName": "Sysco Software Solutions"
      }
    },
    {
      "id": "GB-FTS-90189",
      "name": "RQIA",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "RQIA"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "035516-2023-1",
      "value": {
        "amount": 350000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "035516-2023-1",
      "dateSigned": "2023-08-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
14 Aug 2023 · 023786-2023 · award, contract
{
  "id": "023786-2023",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2023-08-14T16:58:05+01:00",
  "ocid": "ocds-h6vhtk-03efad",
  "buyer": {
    "id": "GB-FTS-90188",
    "name": "The Regulation Quality & Improvement Authority"
  },
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    {
      "id": "023786-2023-1",
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      "suppliers": [
        {
          "id": "GB-COH-NI029874",
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      ],
      "relatedLots": [
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      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03efad",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "Initial 3 year period, with possible extension of up to 24 months"
        },
        "hasOptions": true,
        "description": "Ongoing support and maintenance of established i-connect system"
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN"
          }
        ]
      }
    ],
    "title": "Maintenance and Support Contract for iConnect Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The current system utilised by RQIA  is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Reg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA  is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
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    ]
  },
  "parties": [
    {
      "id": "GB-FTS-90188",
      "name": "The Regulation Quality & Improvement Authority",
      "roles": [
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      "address": {
        "region": "UKN06",
        "locality": "Belfast",
        "postalCode": "BT72JA",
        "countryName": "United Kingdom",
        "streetAddress": "2‐4 Cromac Avenue"
      },
      "details": {
        "url": "https://www.rqia.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "The Regulation Quality & Improvement Authority",
        "noIdentifierRationale": "notOnAnyRegister"
      },
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        "email": "Julie-Ann.Walkden@rqia.org.uk"
      }
    },
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      "name": "Sysco Software Solutions",
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      "address": {
        "region": "UKN",
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
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        "scale": "sme"
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      "identifier": {
        "id": "NI029874",
        "scheme": "GB-COH",
        "legalName": "Sysco Software Solutions"
      }
    },
    {
      "id": "GB-FTS-90189",
      "name": "RQIA",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Belfast",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "RQIA"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "023786-2023-1",
      "value": {
        "amount": 350000,
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      "status": "active",
      "awardID": "023786-2023-1",
      "dateSigned": "2023-08-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}