Official UK procurement notice
M&E Maintenance at Marlborough House
Authority: Buckingham Palace (Public body)
What is being bought
Published requirement descriptionThe contract encompasses all contract service found in Marlborough House. The scope of this contract
includes:
2.1.1 Monitoring, testing, optimisation, planned maintenance & repair works on the items below:
- All plant rooms and services within the boundary of the site including daily vigilance
checks, weekly inspections and monthly observation reports. Provision of plantroom
logbooks and maintaining plantroom cleanliness.
- All boilers for heating and hot water services including gas safety certificates for
boilers and pipework from meter
- Chiller unit and associated air cooled condenser.
- All pumps, primary heating, LTHW primary, variable temperature, constant
temperature, sectional heating, chilled water pumps and sump pumps.
- Chilled water and LTHW water pressurisation units, expansion vessels and buffer
storage vessels.
- Closed water system sampling and maintenance
- All VAV ventilation units, ductwork, extraction fans, filters, grilles, intake louvres and
air conditioning units.
- All air handling units and fan coil units.
- All other heating and cooling emitters and associated valves inside the building.
- All pipework and that is used as a conduit for water services, space heating, cooling,
hot water and cold water with all associated gauges and valves.
- All drainage pipework within the building, until it meets the first accessible intercept
or manhole, all saniflow units and pumped drainage, external rainwater drainage
gulleys around the building perimeter
- All internal and external plumbing services including taps, external bib taps, water
tanks, WCs, calorifiers, sinks, toilets and associated cisterns
- All internal and external lighting installations including maintained and non
maintained self contained emergency lighting and central battery emergency lighting
inverters.
- Replacement of all internal and external lighting components upon failure such as
lamps, ballasts, diffusers and drivers.
- Repair of all fixed electrical devices and appliances e.g hand dryers
- Routine repair of all fixed electrical installations and switchgear
ROYAL HOUSEHOLD PROPERTY SECTION
0025/PPTO Page 5 of 24
- Planned maintenance of electrical switchgear, including power factor correction
system with DNO attendance
- Inspection and testing of water and refrigerant leak detection systems.
- Water hygiene maintenance in accordance with RHPS Water Risk Assessment Written
Scheme of control including: water tank chlorination, HWS pasteurisation, shower
head cleaning, tank inspections, tank sampling, sentinel outlet temperature testing,
low use flushing and additional flushing as required by the RHPS legionella sampling
regime.
- All fixed and portable commercial and domestic kitchen equipment, including gas
safety certificates, stop button and ventilation interlock testing.
- All services within and attached to the Security Gate Lodge, which includes a vehicle
barrier, pedestrian gate release system, vehicle gate height alarm, CCTV system and
the intruder alarm system.
- All services in the Queen Alexandra Memorial on Marlborough Road.
CPV: Repair and maintenance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,200,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 40%
- Price: 50%
- Environment & Sustainability: 10%
Published award criteria (3)
- Price
- Environment & Sustainability
- Technical
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 21 Nov 2025, 12:05 GMT
- Last source update
- 11 May 2026, 16:02 BST
- Award evaluation window
- Submission end – 9 Feb 2026
- Authority reference
0025/PPTO- FTS notice number
2025/S 000-075990- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-05e638Find a Tender
How it was run
Official notice- Submission deadline
- 22 Dec 2025, 11:00 GMT
- Clarification deadline
- 8 Dec 2025, 11:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Not allowed
- Accepted languages
- en
Tenderers will need to sign up to the Royal Household's e-Sourcing platform, Delta, in order to receive the ITT and able to submit clarification questions and tender returns.
Sign up link: www.delta-esourcing.com/delta/signup.html ↗.
Access Code : H9G5TC246K
Tenderers will need to be registered on the Central Digital Platform (CDP) in order to complete the PSQ. The CDP is free to use and will mean tenderers should no longer have to re-enter this information for
each public procurement. The CDP is available at www.gov.uk/find-tender ↗.
Timeline
21 Nov 2025 → 25 May 2026 · 8 dates- Tender notice published335 days ago21 Nov 2025, 12:05 GMT
- Clarification questions by318 days ago8 Dec 2025, 11:00 GMT
- Submission deadline304 days ago22 Dec 2025, 11:00 GMT
- Award decision expected by254 days ago9 Feb 2026, 23:59 GMT
- Assessment summaries sent231 days ago5 Mar 2026
- Standstill ends219 days ago16 Mar 2026, 23:59 GMT
- Latest notice published163 days ago11 May 2026, 16:02 BST
- Contract starts150 days ago25 May 2026, 00:00 BST
Notice history
5 events · 3 releases on Find a Tender · since 21 Nov 2025- Tender notice published21 Nov 2025, 12:05 GMTUK4
- Contract award notice published5 Mar 2026, 11:49 GMTUK6
- Status changed to complete5 Mar 2026, 11:49 GMT
- Contract signature expected18 Mar 2026, 23:59 GMTscheduled
- Contract details notice published11 May 2026, 16:02 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| PARETO FACILITIES MANAGEMENT LIMITED22 Mar 2026 – 21 Mar 2029 · up to 21 Mar 2031Extensions: Two one year extension options | £1,200,000 inc. VAT | 5 Mar 2026 | Awarded |
Contracts
Contract 1 · PARETO FACILITIES MANAGEMENT LIMITED
- Signed
- 18 Mar 2026
- Value
- £1,200,000 inc. VAT
- Period
- 22 Mar 2026 – 21 Mar 2029 · up to 21 Mar 2031 with extensions
- Status
- active
- Extensions
- Two one year extension options
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6final-stage tenders | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Pareto Facilities Management LtdAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender