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Published 21 Aug 2026, 12:52 BST
Official UK Procurement Procedure

Extra Care and Care at Home Principal Providers

Local Council
services
SME eligible
Above threshold
Open procedure
GPA Covered: {"GPA"}
Special Regime: {"lightTouch"}
Health and social work services
Published value
£126,000,000
≈ £41,961,679 / year
Submission deadline
28 Jul 2025, 09:00 BST
Closed
Clarification Cut-Off
21 Jul 2025, 09:00 BST
Tender enquiry deadline · 7 lots
Contract duration
3 yrs (with extension options)
Starts 1 Apr 2026, 00:00 BST
Registration note: Free · short registration with manual review; public opportunity list
Instructions: https://www.the-chest.org.uk

What is being bought & procurement scope

Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: Cheshire West and Chester Council: "Extra Care and Care at Home Principal Providers". Published status: complete. Published value: £126,000,000. 7 published lots. Recorded submission deadline: 28 Jul 2025, 09:00 BST. Published submission portal: www.the-chest.org.uk.
Official Requirement Description:
Extra care and Care at Home Principal provider. For supply in lot 5 Rural.

Lots and requirements (7)

Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Chester Central
    complete
    Options
    Renewal
    Published value£18,000,000
    Chester Central & Chester East, Schemes Kingswood and Abbotswood
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
  • Lot 2 · #2
    Chester South
    complete
    Options
    Renewal
    Published value£18,000,000
    The source published no individual title or description for this lot.
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
  • Lot 3 · #3
    Chester South 2
    complete
    Options
    Renewal
    Published value£18,000,000
    Chester South 2 Lache and Blacon, Scheme is Deva Point
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
  • Lot 4 · #4
    Northwich
    complete
    Options
    Renewal
    Published value£18,000,000
    The source published no individual title or description for this lot.
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
  • Lot 5 · #5
    Rural
    complete
    Options
    Renewal
    Published value£18,000,000
    The source published no individual title or description for this lot.
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
  • Lot 6 · #6
    Winsford
    complete
    Options
    Renewal
    Published value£18,000,000
    Winsford, Schemes Hazelmere
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
  • Lot 7 · #7
    Ellesmere Port
    complete
    Options
    Renewal
    Published value£18,000,000
    Ellesmere Port, Schemes Hartley Place and Hollymere
    Contract period:
    1 Apr 2026 — 31 Mar 2029 (3 yrs)
    Eligibility:
    Not published
    Options / extension:
    Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.

Qualification snapshot & criteria

Go / No-Go Decision Box
Criteria & entry requirements
Evaluation weighting
Quality: 100%
Uniform evaluation weighting applied across all 7 lots.
Incumbent & Market Position
Top Retained Vendor (Authority Spend)THE HUMAN SUPPORT GROUP LIMITEDHolds 45.4% of historical attributable spend
Moderate Concentration
Entry requirements & qualification
  • Turnover Benchmark
    Guideline requirement: ~£83,923,359 annual turnover.Per Cabinet Office EFS 2026 & Sourcing Playbook: general proportionality cap (~2× run-rate), not an automatic disqualifier.
  • Insurance Commitments (No Upfront Purchase Needed)
    Standard public thresholds: Employer Liability (£5m), Public Liability (£5m-£10m), Professional Indemnity (£1m-£5m).✓ Commitment required upon award only — no upfront policy purchase needed to bid
  • Accreditations & Security Vetting
    Check tender pack for Cyber Essentials Plus (PPN 014 risk-proportional), ISO 27001/9001, and BPSS / SC security clearance requirements for named delivery personnel.
  • Contract Duration & Term OptionsExpected duration: 3 yrs (with extension options)
  • Source: Cabinet Office Sourcing Playbook & EFS Guidance.

    Buyer track record & authority intelligence: Cheshire West and Chester Council

    Rolling 24 months
    Derived from OCDS data
    Published track record for Cheshire West and Chester Council. These figures describe rolling 24 months, not a forecast of bids or a measure of buyer bias.
    Avg price drop
    Not availableEarly / insufficient sample
    Requires 5 comparable published awards
    Competition Density
    15Bids / Report (median)
    Single-bidder rate: 0% · Mean: 15.3 bids
    Supplier Concentration
    Moderate Concentration
    THE HUMAN SUPPORT GROUP LIMITEDTop vendor: 45.4% of attributable value
    Published spend
    £39,623,874Historical spend
    Cumulative GBP spend across 11 retained awards
    Methodology & coverage notes (11 active published awards)
    Coverage: 11 active published awards; 8 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
    Historical Awarded Suppliers in this Category (CPV 85):
    Supplier Name
    Historic Awards
    Attributable Value
    Avg. Price Discount
    THE HUMAN SUPPORT GROUP LIMITED1 win£18,000,000No published budget
    C4 CARE LIMITED1 win£18,000,000No published budget
    BARRIE BOOKKEEPING & PAYROLL SOLUTIONS LIMITED1 win£1,632,000No published budget
    CHESHIRE COMMUNITY COUNCIL1 win£736,800-20% below budget
    Bedspace1 win£576,048No published budget

    Sector Market Benchmark & Opportunity Radar

    CPV 85 · UK Sector Analysis
    Observed CPV-sector evidence
    Suitable for SMEs
    Prepared 8 Sept 2026, 09:14 BST
    Observed CPV-sector evidence where it exists, with clearly labelled UK all-sector context for sparse fields; this is market context, not a bid forecast.
    Median Winning Discount
    0%
    CPV sector evidence · 427 comparable price observations
    Typical Bids Received
    1reported bids
    CPV sector evidence · 23,711 published bid reports
    Decision Velocity
    137 days
    This procedure: deadline to published award
    Notice Stability
    Stable notice
    Published terms remained unchanged
    Top Contenders in this Sector (CPV 85)
    Active commercial suppliers winning public contracts in this field
    Supplier
    Awards won
    Total awarded value
    Avg. winning discount
    753 contracts£612,131,060At ceiling / not disclosed
    445 contracts£589,385At ceiling / not disclosed
    300 contracts£232,055At ceiling / not disclosed
    251 contracts£779,257At ceiling / not disclosed
    243 contracts£257,522At ceiling / not disclosed
    228 contracts£251,448At ceiling / not disclosed
    225 contracts£169,325At ceiling / not disclosed
    219 contracts£251,097At ceiling / not disclosed
    202 contracts£597,982At ceiling / not disclosed
    180 contracts£212,030At ceiling / not disclosed
    Comparable Published Opportunities & Re-tender Precedents
    Ranked by multi-factor similarity score
    Historic records ranked from matching published evidence. They serve as research precedents for contract scoping, specifications, and previous awardees.
    Published procedure
    Published value
    Matching evidence
    Residential and Nursing Care Home Services (Issue 1)Staffordshire County Council · 1 Sept 2026, 11:03 BST
    £1,565,078,303
    same CPV family
    similar value band
    £1,565,078,303
    same CPV family
    similar value band
    Nottingham Children's Residential Care HomesNottingham City Council · 7 Sept 2026, 12:46 BST
    £33,791,401
    same CPV family
    similar value band
    Flexible Framework for the Provision of Care HomesBath & North East Somerset Council · 3 Sept 2026, 14:03 BST
    £600,000,000
    same CPV family
    similar value band
    Supported Accommodation FrameworkHampshire County Council · 3 Sept 2026, 16:29 BST
    £242,000,000
    same CPV family
    similar value band
    Method: tender-intelligence-v1. Empirical OCDS facts and cross-sector percentiles; missing fields remain unrecorded.SME Friendly Qualification Criteria

    Procedure terms & legal framework

    Procedure methodOpen procedureLegal basis
    UKPGA · 2023/54
    Procurement Act 2023
    Procurement categoryservices
    Notice statuscompleteProcurement threshold
    Above threshold
    (FTS publication)
    Regulatory regime{"lightTouch"}
    Commercial structureStand-alone contract (No framework)Competition typeCompetitive procedureGPA WTO covered{"GPA"}
    Recurring procurementNo (One-off requirement)First published21 Aug 2026, 12:52 BSTLast source update21 Aug 2026, 12:52 BST
    Award evaluation windowSubmission end — 1 Dec 2025, 23:59 GMTEstimated future notice9 Jun 2025, 23:59 BSTContract terms summaryPayment: Bidders can apply for the priority payment scheme - full details are set out in the ITT. Otherwise payment terms are 30 days for undisputed invoices as set out in the terms and conditions.
    Classification (CPV)Health and social work services
    Delivery area
    Official Registry OCIDocds-h6vhtk-051e6a

    How to participate & submission route

    Authorized E-Sourcing Portal
    Supplier login required
    Online submission allowed
    Language: EN
    Open official portal workspace ↗
    Access & Registration note: Free · short registration with manual review; public opportunity list
    Expression of interest (EOI)Tender submission deadline
    28 Jul 2025, 09:00 BST
    Clarification deadline
    21 Jul 2025, 09:00 BST
    Submission channelOfficial e-sourcing portalElectronic submissionAllowedAccepted languagesen
    Participation feeFree of charge (Open access)
    Detailed Submission Instructions & Authority Contacts
    From official release
    Timeline
    1. Pipeline notice
      22 May 2025, 14:59 BST
    2. Procedure published
      21 Aug 2026, 12:52 BST
    3. Clarification deadline
      21 Jul 2025, 09:00 BST
    4. Submission deadline
      28 Jul 2025, 09:00 BST
    5. Award pending
      12 Dec 2025, 00:00 GMT · £18,000,000
    6. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    7. Award active
      12 Dec 2025, 00:00 GMT · £18,000,000
    8. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    9. Award pending
      12 Dec 2025, 00:00 GMT · £18,000,000
    10. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    11. Award active
      12 Dec 2025, 00:00 GMT · £18,000,000
    12. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    13. Award active
      12 Dec 2025, 00:00 GMT · £18,000,000
    14. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    15. Award pending
      12 Dec 2025, 00:00 GMT · £18,000,000
    16. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    17. Award pending
      12 Dec 2025, 00:00 GMT · £18,000,000
    18. Standstill period concludes
      24 Dec 2025, 23:59 GMT (PCR 2015 10-day moratorium)
    19. Contract active
      Signed 16 Jun 2026, 00:00 BST · £18,000,000
    20. Contract active
      Signed 24 Mar 2026, 00:00 GMT · £18,000,000
    21. Contract active
      Signed 24 Mar 2026, 00:00 GMT · £18,000,000

    Commercial outcome and contract awards

    Awards (7)
    HOMECARERS CARE SERVICES LIMITED
    £18,000,000 · 12 Dec 2025, 00:00 GMT · pending · lots 1
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    C4 CARE LIMITED
    £18,000,000 · 12 Dec 2025, 00:00 GMT · active · lots 2
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    MAKING SPACE
    £18,000,000 · 12 Dec 2025, 00:00 GMT · pending · lots 3
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    C4 CARE LIMITED
    £18,000,000 · 12 Dec 2025, 00:00 GMT · active · lots 4
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    THE HUMAN SUPPORT GROUP LIMITED
    £18,000,000 · 12 Dec 2025, 00:00 GMT · active · lots 5
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    HOMECARERS CARE SERVICES LIMITED
    £18,000,000 · 12 Dec 2025, 00:00 GMT · pending · lots 6
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    MAKING SPACE
    £18,000,000 · 12 Dec 2025, 00:00 GMT · pending · lots 7
    Standstill concludes: 24 Dec 2025, 23:59 GMT(PCR 2015 10-day moratorium before contract signing)
    Assessment summaries issued: 15 Dec 2025, 00:00 GMT
    Contracts (3)
    Lot 5 Rural
    £18,000,000 · signed 16 Jun 2026, 00:00 BST · active
    Contract period: 16 Jun 2026, 00:00 BST4 May 2029, 23:59 BST
    demand based contract so quantity can increase or decrease and changes may be made to care packages and type of care · the council will review performance and whether the contract is still best value and meeting needs
    Contract
    £18,000,000 · signed 24 Mar 2026, 00:00 GMT · active
    Contract period: 5 May 2026, 00:00 BST4 May 2029, 23:59 BST
    demand based contract so volume could increase / decrease · 1+ 1 years, value for money and contract performance will determine whether extensions are used
    Northwich
    £18,000,000 · signed 24 Mar 2026, 00:00 GMT · active
    Contract period: 5 May 2026, 00:00 BST4 May 2029, 23:59 BST
    demand based contract so volume can increase or decrease · 1+1 years, contract performance
    Bid statistics
    bids: 15 (lot 1)
    finalStageBids: 8 (lot 1)
    smeFinalStageBids: 5 (lot 1)
    vcseFinalStageBids: 0 (lot 1)
    bids: 11 (lot 2)
    finalStageBids: 5 (lot 2)
    smeFinalStageBids: 4 (lot 2)
    vcseFinalStageBids: 0 (lot 2)
    bids: 15 (lot 3)
    finalStageBids: 9 (lot 3)
    smeFinalStageBids: 5 (lot 3)
    vcseFinalStageBids: 1 (lot 3)
    bids: 13 (lot 4)
    finalStageBids: 8 (lot 4)
    smeFinalStageBids: 5 (lot 4)
    vcseFinalStageBids: 0 (lot 4)
    bids: 13 (lot 5)
    finalStageBids: 6 (lot 5)
    smeFinalStageBids: 3 (lot 5)
    vcseFinalStageBids: 0 (lot 5)
    bids: 15 (lot 6)
    finalStageBids: 8 (lot 6)
    smeFinalStageBids: 5 (lot 6)
    vcseFinalStageBids: 0 (lot 6)
    bids: 18 (lot 7)
    finalStageBids: 11 (lot 7)
    smeFinalStageBids: 7 (lot 7)
    vcseFinalStageBids: 2 (lot 7)
    Bidding dynamics & price outcome
    Total bids received: 18 (7 from SMEs)
    Notice history
    From official release and amendment events
    1. Official notice release published
      21 Aug 2026, 12:52 BST
    2. Official notice release published
      15 May 2026, 08:09 BST

    Buyer and organisations in this procedure

    Cheshire West and Chester Council

    Contracting authority
    Local Council
    GB-PPON-PCJB-2814-BHZP
    View buyer profile →
    • GB-PPON: PCJB-2814-BHZP
      The Portal, Wellington Road, Ellesmere Port, UKD63, CH65 0BA, GB
    • C4 CARE LIMITED
      supplier

      GB-COH: 11246961 · GB-PPON: PYDG-1611-WBNP
      Riverview House Unit A14 The Embankment Business Park, Stockport, UKD35, SK4 3GN, GB
    • C4 CARE LIMITED
      supplier
      tenderer

      GB-PPON: PYDG-1611-WBNP
      Riverview House Unit A14 The Embankment Business Park, Stockport, UKD35, SK4 3GN, GB
    • CARE AT HOME GROUP LTD
      tenderer

      GB-COH: 05153902 · GB-PPON: PNMR-9617-PDYY
      Suite G4 Gateway House Old Hall Road, Wirral, UKD74, CH62 3NX, GB
    • CARING CONNECTIONS LIMITED
      tenderer

      GB-COH: 02722484 · GB-PPON: PLHC-8687-GJXY
      First Floor 1a Edward House Woodward Road, Liverpool, UKD71, L33 7UY, GB
    • COMFORT CALL LIMITED
      tenderer

      GB-COH: 05763279 · GB-PPON: PQPQ-6532-MXYG
      Cardinal House Abbeyfield Court, Nottingham, UKF14, NG7 2SZ, GB
    • GUARDIAN HOMECARE UK LTD.
      tenderer

      GB-COH: 04014602 · GB-PPON: PNYP-6481-CLPV
      Cardinal House Abbeyfield Court, Nottingham, UKF14, NG7 2SZ, GB
    • HOMECARE4U LIMITED
      tenderer

      GB-COH: 07455354 · GB-PPON: PBYC-1754-BDHM
      Crown House Stephenson Road, Colchester, UKH34, CO4 9QR, GB
    • HOMECARERS CARE SERVICES LIMITED
      supplier
      tenderer

      GB-COH: 03729978 · GB-PPON: PHTT-4319-PRGP
      245 Hammersmith Road, London, UKI33, W6 8PW, GB
    • I CARE (GB) LIMITED
      tenderer

      GB-COH: 02905218 · GB-PPON: PDDG-1253-XXPY
      Kincraig Business Park Building 3, Blackpool, UKD42, FY2 0PJ, GB
    • MAKING SPACE
      supplier
      tenderer

      GB-COH: 01642033 · GB-PPON: PGDX-4135-WLJX
      Lyne House 46 Allen Street, Cheshire, UKD61, WA2 7JB, GB
    • THE HUMAN SUPPORT GROUP LIMITED
      supplier

      GB-COH: 03513906 · GB-PPON: PYBW-1958-NHZL
      Cardinal House Abbeyfield Court, Nottingham, UKF14, NG7 2SZ, GB
    • VALLEY CARE DIRECT LIMITED
      tenderer

      GB-COH: 07393628 · GB-PPON: PRJX-5755-GJQZ
      Unit 7, The Village, Maisies Way, South Normanton, Alfreton, De55 2DS, UKF12, De55 2DS, GB
    • WILLOWBROOK (HYNDBURN) LIMITED
      tenderer

      GB-COH: 04881149 · GB-PPON: PJPR-7347-QWVV
      188-190 Union Road, Lancashire, UKD46, BB5 3EG, GB
    Award and contract changes

    Official Documents & Specifications (16)

    Official links; attachments are not copied
    Procedure justification & pre-market engagement
    Official Statement
    Preliminary market engagement (PME) rationaleThis is re-tender as the original tender has been abandoned. The previous notice was issued under PCR2015. Market engagement was carried out prior to the previous notice being published.