Find a TenderAwardedContract details notice
Published 4 Aug 2025, 16:56 BST

Official UK procurement notice

Care & Support in Extra Care Housing

Official notice

Authority: Bournemouth, Christchurch and Poole Council (Local council)

8 lotsServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitableMax 3 lots to bidMax 3 lots per supplier
Published estimate£36,403,442envelope for 8 lots · £36,403,442 inc. VAT
Submissions closed 8 Sept 2025awarded 13 Mar 2026
Awarded to Eleanor Nursing and Social Care Ltd +3 more8 awards
Contract term 6 yrsends 31 Mar 2032 · up to 31 Mar 2034 with extensions · starts 1 Apr 2026

What is being bought8 lots · detail below

Published requirement description

Extra Care Housing is a critical part of the objective to support people who have an eligible need for care and support as well as a housing need, to maintain their independence and avoid unnecessary or avoidable care home admission.

The following Extra Care Schemes are included in this tender opportunity:

Belmont Court

Brushett House

Bure House

Craigleith

Delphis House

Kingsley House

Shaftesbury Court

Trinidad Village

  • The authority expects to re-tender this requirement around 1 Apr 2034, 23:59 BST.
  • How the procedure runs: Currently a 4 stage process: Tender Compliance Checks Quality Evaluation Price Tender Submissions From evaluation the top 3 ranked bidders from each lot will be invited through to an Interview Stage.

CPV: Health and social work services

Lots and requirements (8)Procurement structure

8 lots · all with a published value (£36,403,442 together) · a supplier may bid for at most 3 and win at most 3 of them · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Belmont CourtAwardedRenewal 6 yrsSMEVCSEPublished value£3,775,562

Care and Support in Extra Care Housing - Belmont Court

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £3,775,562 exc. VAT · £3,775,562 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #2Brushett HouseAwardedRenewal 6 yrsSMEVCSEPublished value£3,292,641

Care and Support in Extra Care Housing - Brushett House

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £3,292,641 exc. VAT · £3,292,641 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #3Bure HouseAwardedRenewal 6 yrsSMEVCSEPublished value£4,030,193

Care and Support in Extra Care Housing - Bure House

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £4,030,193 exc. VAT · £4,030,193 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #4CraigleithAwardedRenewal 6 yrsSMEVCSEPublished value£2,818,501

Care and Support in Extra Care Housing - Craigleith

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £2,818,501 exc. VAT · £2,818,501 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #5Delphis HouseAwardedRenewal 6 yrsSMEVCSEPublished value£6,409,675

Care and Support in Extra Care Housing - Delphis House

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £6,409,675 exc. VAT · £6,409,675 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #6Kingsley HouseAwardedRenewal 6 yrsSMEVCSEPublished value£5,031,156

Care and Support in Extra Care Housing - Kingsley House

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £5,031,156 exc. VAT · £5,031,156 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #7Shaftesbury CourtAwardedRenewal 6 yrsSMEVCSEPublished value£4,548,235

Care and Support in Extra Care Housing - Shaftesbury Court

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £4,548,235 exc. VAT · £4,548,235 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

Lot #8Trinidad VillageAwardedRenewal 6 yrsSMEVCSEPublished value£6,497,479

Care and Support in Extra Care Housing - Trinidad Village

Contract period: 1 Apr 2026 – 31 Mar 2032 (6 yrs) · up to 31 Mar 2034 with extensionsValue: £6,497,479 exc. VAT · £6,497,479 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 8 lots
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality: Quality evaluation
  • Price
Conditions of participation · identical on every lot1
  • Technical & professional ability

    The bidder must have a registered office in a BH postcode or Dorset with at least a CQC rating of Good.

    The bidder must not have had a Sponsor Licence revoked by the Home Office.

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2034
First published
4 Aug 2025, 16:56 BST
Last source update
26 Mar 2026, 19:08 GMT
Award evaluation window
Submission end – 31 Dec 2025
Authority reference
DN781860
FTS notice number
2025/S 000-045799
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
South West (UKK24)
Official registry OCID
ocds-h6vhtk-0580a8 Find a Tender
How it runs

Currently a 4 stage process:

Tender Compliance Checks

Quality Evaluation

Price Tender Submissions

From evaluation the top 3 ranked bidders from each lot will be invited through to an Interview Stage.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Sept 2025, 14:00 BST
Clarification deadline
25 Aug 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All tender submissions must be received via www.supplyingthesouthwest.org.uk ↗

Timeline

4 Aug 2025 → 1 Apr 2026 · 6 dates
  1. Tender notice published
    4 Aug 2025, 16:56 BST
  2. Clarification questions by
    25 Aug 2025, 23:59 BST
  3. Submission deadline
    8 Sept 2025, 14:00 BST
  4. Award decision expected by288 days ago
    31 Dec 2025, 23:59 GMT
  5. Latest notice published203 days ago
    26 Mar 2026, 19:08 GMT
  6. Contract starts198 days ago
    1 Apr 2026, 00:00 BST

Notice history

3 events · 2 releases on Find a Tender · since 4 Aug 2025
  1. Tender notice published
    4 Aug 2025, 16:56 BST
    UK4
  2. Contract details notice published
    26 Mar 2026, 19:08 GMT
    UK7
  3. Status changed to complete
    26 Mar 2026, 19:08 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 8
Awarded value £36,403,4428 contracts exc. VAT
Contracts signed 8latest 13 Mar 2026

Contracts

  • Lot 5 Delphis Court · Eleanor Nursing and Social Care Ltd

    Signed
    13 Mar 2026
    Value
    £6,409,675
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 8 Trinidad Village · Eleanor Nursing and Social Care Ltd

    Signed
    13 Mar 2026
    Value
    £6,497,479
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 3 Bure House · Apex Prime Care

    Signed
    9 Mar 2026
    Value
    £4,030,193
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 4 Craigleith · Sage Care LimitedSME

    Signed
    6 Mar 2026
    Value
    £2,818,501
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 2 Brushett House · Care Outlook UK

    Signed
    24 Feb 2026
    Value
    £3,292,641
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 7 Shaftesbury Court · Care Outlook UK

    Signed
    24 Feb 2026
    Value
    £4,548,235
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 1 Belmont Court · Eleanor Nursing and Social Care Ltd

    Signed
    19 Feb 2026
    Value
    £3,775,562
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
  • Lot 6 Kingsley House · Sage Care LimitedSME

    Signed
    17 Feb 2026
    Value
    £5,031,156
    Period
    1 Apr 2026 – 31 Mar 2032 · up to 31 Mar 2034 with extensions
    Status
    active
    Extensions
    Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).

Contracting authority & participating public bodies

Bournemouth, Christchurch and Poole Council

Contracting authorityPublic authority - sub-central government GB-PPON: PHYY-7342-PRHH BCP Council Civic Centre, Bournemouth, South West, BH2 6DYContact email

Bidders & participating suppliers

4 commercial parties on the notice
  • APEX PRIME CARE LTDAwarded supplierGB-COH: 04296566GB-PPON: PNCJ-9185-CVQR Crown House Stephenson Road, Colchester, East of England, CO4 9QRContact email
  • CARE OUTLOOK LTDAwarded supplierGB-COH: 05302971GB-PPON: PYYZ-1731-YZNR 2-10 Laurel Grove, Sydenham, London, London, SE26 4JYContact email
  • ELEANOR NURSING AND SOCIAL CARE LIMITEDAwarded supplierGB-COH: 04393038GB-PPON: PRPZ-3127-HLXY Third floor, 15- 17 London Road, Bromley, London, BR1 1DEContact email
  • SAGE CARE LIMITEDAwarded supplierGB-COH: 03288501GB-PPON: PZJV-3882-DQNJ Cardinal House Abbeyfield Court, Nottingham, East Midlands, NG7 2SZContact email

Official documents & specifications (10)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender