Official UK procurement notice
Provision of Taxi Services for SWASFT area
Authority: South Western Ambulance Service NHS Foundation Trust (Central government)·Consortium: 2 public authorities
Sectors: Transport & Passenger Services (60) Delivery: South West (UKK)
Framework ceiling (notional)£3,165,000total for 7 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 27 Oct 2025awarded 19 Jan 2026
Awarded to 24 x 7 Ltd +19 more7 awards
Framework period 8 yrsends 11 Jan 2034 · starts 12 Jan 2026
What is being bought7 lots · detail below
Published requirement descriptionOpen framework for the provision of Taxi Services for SWASFT area
- The authority expects to re-tender this requirement around 1 Dec 2025, 23:59 GMT.
CPV: Taxi services
How this framework works
From the published notice- Type
- Closed framework · open framework scheme (admission reopens)
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 7 bids on the busiest of 7 lots · 20 suppliers appointed
- Framework period
- 8 yrs from 12 Jan 2026
- Scheme runs until
- 31 Jan 2034
Published description of the framework
Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers.
The award criteria is set out below
Commercial (price) - 30%
Social Value - 10%
Technical - 60%
Lots and requirements (7)Procurement structure
7 lots · all with a published value · same evaluation weights on every lotLot #1Provision of Taxi Services - CornwallAwardedPublished value£275,000
This lot includes journeys that are within the boundaries of Cornwall, covering the main towns, cities, and neighbouring parishes. It also encompasses cross-border journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
Lot #2Provision of Taxi Services – DevonAwardedPublished value£650,000
This lot includes journeys that are within the boundaries of Devon, covering the main towns, cities, and neighbouring parishes. It also encompasses cross-border journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
Lot #3Provision of Taxi Services – SomersetAwardedPublished value£640,000
This lot includes journeys that are within the boundaries of Somerset, covering the main towns, cities, and neighbouring parishes. It also encompasses cross-border journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
Lot #4Provision of Taxi Services – DorsetAwardedPublished value£340,000
This lot includes journeys that are within the boundaries of Dorset, covering the main towns, cities, and neighbouring parishes. It also encompasses cross-border journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
Lot #5Provision of Taxi Services – WiltshireAwardedPublished value£415,000
This lot includes journeys that are within the boundaries of Wiltshire, covering the main towns, cities, and neighbouring parishes. It also encompasses cross-border journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
Lot #6Provision of Taxi Services – GloucestershireAwardedPublished value£360,000
This lot includes journeys that are within the boundaries of Gloucestershire covering the main towns, cities, and neighbouring parishes. It also encompasses cross-border journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
Lot #7Provision of Taxi Services – BristolAwardedPublished value£485,000
This lot includes journeys that are within the boundaries of Bristol, covering the city, neighbouring towns and parishes. It also encompasses journeys where, for operational reasons, the collection or drop-off point may extend into other counties if this is considered the most suitable option.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored · same split on all 7 lots
Published sub-criteria (2)
- Technical: 70%
- Cost: 30%
Published award criteria (2)
- Cost: Cost Evaluation
- Technical: Technical Evaluation
Lot distribution rule: The framework will be divided into lots based on geographic regions.
Suppliers are welcome to apply for more than one lot.
The geographical lots are as follows;
Lot 1 - Cornwall
Lot 2 - Devon
Lot 3 - Somerset
Lot 4 - Dorset
Lot 5 - Wiltshire
Lot 6 - Gloucestershire
Lot 7 - Bristol
Taxi providers may be used across county borders if they are deemed the most suitable option.
What this means for your bid
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Provision of Taxi Services for SWASFT area” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Dec 2025
- First published
- 21 May 2025, 14:26 BST
- Last source update
- 25 Mar 2026, 15:50 GMT
- Award evaluation window
- Submission end – 12 Dec 2025
- Authority reference
SWAST-5001-OP- FTS notice number
2025/S 000-060397- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051b08Find a Tender
How it was run
Official noticeRun through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
- Appointment period ends
- 27 Oct 2025, 12:00 GMT
- Clarification deadline
- 20 Oct 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
21 May 2025 → 25 Mar 2026 · 10 dates- Planning notice published21 May 2025, 14:26 BST
- Next notice expected1 Aug 2025, 23:59 BST
- Tender notice published392 days ago29 Sept 2025, 10:38 BST
- Clarification questions by371 days ago20 Oct 2025, 12:00 BST
- Admission / appointment period ends364 days ago · period end, not a bid countdown27 Oct 2025, 12:00 GMT
- Award decision expected by318 days ago12 Dec 2025, 23:59 GMT
- Contract starts288 days ago12 Jan 2026
- Assessment summaries sent281 days ago19 Jan 2026
- Standstill ends270 days ago29 Jan 2026, 23:59 GMT
- Latest notice published215 days ago25 Mar 2026, 15:50 GMT
Notice history
11 events · 4 releases on Find a Tender · since 21 May 2025- Pipeline notice published21 May 2025, 14:26 BSTUK1
- Tender notice published29 Sept 2025, 10:38 BSTUK4
- Published value updated to £3,165,00029 Sept 2025, 10:38 BSTwas £3,200,000
- Status changed to active29 Sept 2025, 10:38 BST
- Procurement method changed29 Sept 2025, 10:38 BST
- Deadline published: 27 Oct 2025, 12:00 GMT29 Sept 2025, 10:38 BST
- Contract award notice published20 Jan 2026, 16:24 GMTUK6
- Status changed to complete20 Jan 2026, 16:24 GMT
- Buyer details updated20 Jan 2026, 16:24 GMT
- Contract signature expected30 Jan 2026, 23:59 GMTscheduled
- Contract details notice published25 Mar 2026, 15:50 GMTUK7
Routine re-releases (4)
- 2025-05: 1 release · 21 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastSuppliers appointed 207 awards · see the list ↓
Bids received 77 from SMEs · busiest of 7 lots
Contracts signed 7latest 24 Mar 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Provision of Taxi Services - Cornwall1 award | |||
| 24 x 7 Ltd, A1 TAXI SERVICES BARNSTAPLE LTDSME, A1 TRANSPORT ST IVES LTDSME, A2B TAXIS (TRURO) LIMITEDSME, Take Me Group LtdSMESWAST-5001-OP Lot 1 Cornwall1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £275,000 | 19 Jan 2026 | Awarded |
| Lot 2 · Provision of Taxi Services – Devon1 award | |||
| 24 x 7 Ltd, A1 TAXI SERVICES BARNSTAPLE LTDSME, A2B TAXIS (TRURO) LIMITEDSME, Rayford Ltd T/A Radio CabsSME, TAXI SERVICES (PLYMOUTH) LIMITEDSME, THE WHEELCHAIR TAXI COMPANY LIMITED +1 moreSWAST-5001-OP Lot 2 Devon1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £650,000 | 19 Jan 2026 | Awarded |
| Lot 3 · Provision of Taxi Services – Somerset1 award | |||
| 24 x 7 Ltd, A1 TAXI SERVICES BARNSTAPLE LTDSME, Rayford Ltd T/A Radio CabsSME, Veezu LimitedSMESWAST-5001-OP Lot 3 Somerset1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £640,000 | 19 Jan 2026 | Awarded |
| Lot 4 · Provision of Taxi Services – Dorset1 award | |||
| 24 x 7 Ltd, POOLE RADIO CABS LIMITEDSME, Rayford Ltd T/A Radio CabsSME, Smooth Cabs LtdSME, United Taxis LimitedSMESWAST-5001-OP Lot 4 Dorset1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £340,000 | 19 Jan 2026 | Awarded |
| Lot 5 · Provision of Taxi Services – Wiltshire1 award | |||
| 24 x 7 Ltd, AA Taxis Salisbury LTDSME, AAP Taxis and private Hire LimitedSME, EXEC CONNECT UK LTDSME, Veezu LimitedSMESWAST-5001-OP Lot 5 Wiltshire1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £415,000 | 19 Jan 2026 | Awarded |
| Lot 6 · Provision of Taxi Services – Gloucestershire1 award | |||
| 24 x 7 Ltd, ELITERIDE TAXIS LTD, FIVE STAR / FIRST ASSOCIATED TRANSPORT LIMITEDSME, Veezu LimitedSMESWAST-5001-OP Lot 6 Gloucestershire1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £360,000 | 19 Jan 2026 | Awarded |
| Lot 7 · Provision of Taxi Services – Bristol1 award | |||
| 24 x 7 Ltd, EurotaxisSME, Nova Rides Ltd t/a Arrow CarsSME, Veezu LimitedSME, ZOOM CARS LIMITEDSMESWAST-5001-OP Lot 7 Bristol1 Feb 2026 – 31 Jan 2028 · up to 31 Jan 2034Extensions: Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years. · Options: The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot. | £485,000 | 19 Jan 2026 | Awarded |
Contracts
Lot 1. Provision of Taxi Services - Cornwall · 24 x 7 Ltd, A1 TAXI SERVICES BARNSTAPLE LTDSME, A1 TRANSPORT ST IVES LTDSME, A2B TAXIS (TRURO) LIMITEDSME, Take Me Group LtdSME
- Signed
- 24 Mar 2026
- Value
- £275,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot.
Lot 2. Provision of Taxi Services - Devon · 24 x 7 Ltd, A1 TAXI SERVICES BARNSTAPLE LTDSME, A2B TAXIS (TRURO) LIMITEDSME, Rayford Ltd T/A Radio CabsSME, TAXI SERVICES (PLYMOUTH) LIMITEDSME, THE WHEELCHAIR TAXI COMPANY LIMITED +1 more
- Signed
- 24 Mar 2026
- Value
- £650,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot.
Lot 3. Provision of Taxi Services - Somerset · 24 x 7 Ltd, A1 TAXI SERVICES BARNSTAPLE LTDSME, Rayford Ltd T/A Radio CabsSME, Veezu LimitedSME
- Signed
- 24 Mar 2026
- Value
- £640,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot.
Lot 4. Provision of Taxi Services - Dorset · 24 x 7 Ltd, POOLE RADIO CABS LIMITEDSME, Rayford Ltd T/A Radio CabsSME, Smooth Cabs LtdSME, United Taxis LimitedSME
- Signed
- 24 Mar 2026
- Value
- £340,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot
Lot 5. Provision of Taxi Services - Wiltshire · 24 x 7 Ltd, AA Taxis Salisbury LTDSME, AAP Taxis and private Hire LimitedSME, EXEC CONNECT UK LTDSME, Veezu LimitedSME
- Signed
- 24 Mar 2026
- Value
- £415,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot.
Lot 6. Provision of Taxi Services - Gloucestershire · 24 x 7 Ltd, ELITERIDE TAXIS LTD, FIVE STAR / FIRST ASSOCIATED TRANSPORT LIMITEDSME, Veezu LimitedSME
- Signed
- 24 Mar 2026
- Value
- £360,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot.
Lot 7. Provision of Taxi Services - Bristol · 24 x 7 Ltd, EurotaxisSME, Nova Rides Ltd t/a Arrow CarsSME, Veezu LimitedSME, ZOOM CARS LIMITEDSME
- Signed
- 24 Mar 2026
- Value
- £485,000
- Period
- 24 Mar 2026 – 31 Jan 2028 · up to 31 Jan 2034 with extensions
- Status
- active
- Extensions
- Following the initial two-year term, this framework agreement will be subject to reopening at two-year intervals to allow for the inclusion of new suppliers. Each reopening will be communicated publicly and follow the same procurement principles as the original tender, ensuring transparency and equal opportunity. The Framework will not exceed 8 years.
- Options
- The Authority reserves the right to reopen the framework at any point during the Framework period should demand or circumstances beyond the Authority's control deem it to be appropriate. The reopening would be per Lot.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Provision of Taxi Services - Cornwall | 5final-stage tenders | 5 | 0 | — |
| 2 · Provision of Taxi Services – Devon | 7final-stage tenders | 7 | 0 | — |
| 3 · Provision of Taxi Services – Somerset | 4final-stage tenders | 4 | 0 | — |
| 4 · Provision of Taxi Services – Dorset | 5final-stage tenders | 5 | 0 | — |
| 5 · Provision of Taxi Services – Wiltshire | 5final-stage tenders | 5 | 0 | — |
| 6 · Provision of Taxi Services – Gloucestershire | 3final-stage tenders | 3 | 0 | — |
| 7 · Provision of Taxi Services – Bristol | 5final-stage tenders | 5 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeFramework contractors & participating bidders
25 commercial parties on the notice- 24 X 7 LTD.Framework contractor
- A1 TAXI SERVICES BARNSTAPLE LTDFramework contractor
- A1 TAXI SERVICES BARNSTAPLE LTDFramework contractor
- A1 TRANSPORT ST IVES LTDFramework contractor
- A1 TRANSPORT ST IVES LTDFramework contractor
- A2B TAXIS (TRURO) LIMITEDFramework contractor
- AA TAXI SALISBURY LTDFramework contractor
- AA Taxis Salisbury LTDFramework contractor
- AAP Taxis and private Hire LimitedFramework contractor
- ELITERIDE TAXIS LTDFramework contractor
Show 15 more suppliers
- EUROTAXIS LIMITEDFramework contractor
- EXEC CONNECT UK LTDFramework contractor
- Eurotaxis LimitedFramework contractor
- FIVE STAR / FIRST ASSOCIATED TRANSPORT LIMITEDFramework contractor
- NOVA RIDES LTDFramework contractor
- POOLE RADIO CABS LIMITEDFramework contractor
- Rayford Ltd T/A Radio CabsFramework contractor
- SMOOTH CABS LIMITEDFramework contractor
- TAKE ME GROUP LTD.Framework contractor
- TAXI SERVICES (PLYMOUTH) LIMITEDFramework contractor
- THE WHEELCHAIR TAXI COMPANY LIMITEDFramework contractor
- UNITED TAXIS LIMITEDFramework contractor
- United Taxis LimitedFramework contractor
- VEEZU LIMITEDFramework contractor
- ZOOM CARS LIMITEDFramework contractor
Official documents & specifications (16)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
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- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender